Google’s AI Assistant kicks it up a few notches!

This just came out in the news today, which I saw through the Mashable feed.  Google’s AI Assistant is really learning how to interact using natural language in a big way. The future, if it’s not now, is coming very soon!

If this is truly working, and I’m guessing it’ll be available to the public soon enough, it’s going to be kicking the back end of Siri and Alexa and Cortana.  I’ve used Siri for a while now, and it’s not perfect, but it’s okay–it’s gotten better over the years.  Alexa has been a bit of a disappointment to me–Siri can usually do better.  With mixed results from those two, I haven’t really ventured into trying Cortana, but I’m willing to bet that it’s still not as developed as the Google Assistant.

How does this affect technical communicators? Big time.  From what I can tell, this is about the chatbots and machine language learning that’s been talked about recently. But at the same time, it affects how we communicate through rhetoric or voice.  Sometimes we take actual speaking for granted, and it’s when we try to describe something that one sees clearly that it becomes difficult. Or, sometimes we can write it out well, but can’t explain well in voice.  This means that plain and very clear language is going to be helpful going forward as we develop the content for these AI assistants that will be developing.

Soon enough, we’ll be talking to HAL or to our starship’s computer with ease.

Scotty talking to a computer mouse.

When going back in time in Star Trek IV, Chief Engineer Scott forgot that there wasn’t AI in the late 1980s.

What do you think about this development? It’s exciting to me–enough to make me want to purchase a Google Assistant! It definitely raises the bar for Apple, Microsoft, and Amazon, for sure. Let some healthy competition begin! (And more tech comm jobs associated with it!) Include your thoughts below.

About TechCommGeekMom

Danielle M. Villegas is a technical communicator who has recently started her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, and BASF North America, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog, TechCommGeekMom.com, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. You can learn more about Danielle on LinkedIn at www.linkedin.com/in/daniellemvillegas, on Twitter @techcommgeekmom, or through her blog.
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