Category Archives: Uncategorized

LavaCon 2020 is coming up! Get my special discount!

As 2020 winds down, there are still a few more virtual conferences that are scheduled, and among them is the very popular LavaCon.  I have attended them in Portland, and it was my introduction to the tech comm conference scene, … Continue reading

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Why We’re Moving From Content Strategy to Content Design

After over a decade of pushing to make our product experiences simple, straightforward and human, our Facebook Product Content Strategy… Source: Why We’re Moving From Content Strategy to Content Design This is interesting, and might help those of us who … Continue reading

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A memorial tribute to Donn DeBoard, 1954-2020

This past week has been rough. One of my friends and tech comm mentors, Donn DeBoard, passed away.  He was one of my biggest advocates, and I will sorely miss him.  I wrote a memorial announcement that’s going to be … Continue reading

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Work with Persona — Beyond Empathy Map

Step to facilitate the user-centered design process Source: Work with Persona — Beyond Empathy Map Kirk St. Amant posted this on Facebook today, and I found it interesting. I’m not sure that I’ve always been taught to include empathy and emotions into … Continue reading

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How to Prevent UX Workers From Quitting

Solving one issue can clear up so many of the problems user experience practitioners have on the job. Source: How to Prevent UX Workers From Quitting If you’ve ever worked in UX or CX or content strategy, this is an … Continue reading

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Maintaining Your Principles While On the Job

Ooh…she’s going into controversial territory here… (Well, yeah, I am. What’s new?) I’ve heard some people say that the COVID-19 pandemic and world events really has them looking at life very differently now on a number of levels. One of … Continue reading

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What is UX Writing? | UX Booth

There’s a new job in town. Google’s looking. Amazon’s looking. Dropbox, Paypal…many of the big players in tech are now looking for User Experience Writers. This week, Kristina Bjoran explains how writing-focused user experience designers will be a critical part … Continue reading

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A plea, to everyone – from content designers, everywhere

Content design is an actual thing It sounds obvious, but content design is a real thing. Before trying to advocate what content designers are, it’s probably easier to explain what they’re not. Source: A plea, to everyone – from content … Continue reading

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How Can a Company That is Largely Remote Be a Great Place to Work? – LinkedIn

While going through my LinkedIn thread today, I found this article, and discovered that it succinctly tells what’s needed for an effective and positive experience in having a remote workplace: How Can a Company That is Largely Remote Be a … Continue reading

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Is remote work finally back on track in tech comm?

Today, I was reading Mark Zuckerberg’s Facebook post about remote work, and how Facebook is realizing that a lot of people like remote work. Surprise, surprise! They acknowledge there’s some down-sides to working remote in some cases, but they want … Continue reading

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