Category Archives: Uncategorized

I’m a writer. So, explain to me why I should know HTML?

It’s been a while since I’ve written here. It’s been a very busy year! I’ve started articles for the blog, but then forget or don’t finish them. I’ll catch up eventually. In the meantime, this topic has been really relevant … Continue reading

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Keep your (digital) motor running…

Wow, it’s 2021 already? Geez, I know I haven’t written here in a while, but it was longer than I thought. I did start a post at the beginning of the year, but then decided not to publish it because … Continue reading

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So, how was your 2020? Good for you, too?

Let’s face it–2020 was a horrible year for everyone for a variety of reasons. And it was no different for me. One of the things I’m trying to do as I reflect back is understand how lucky I was in … Continue reading

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The Nine Principles of UX Design Psychology: Can You Predict the Behavior of Your Users?

You design not a product, you design interaction with the user — the psychology for UX design Source: The Nine Principles of UX Design Psychology: Can You Predict the Behavior of Your Users? Thanks to CJ Walker for originally posting … Continue reading

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LavaCon 2020 is coming up! Get my special discount!

As 2020 winds down, there are still a few more virtual conferences that are scheduled, and among them is the very popular LavaCon.  I have attended them in Portland, and it was my introduction to the tech comm conference scene, … Continue reading

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Why We’re Moving From Content Strategy to Content Design

After over a decade of pushing to make our product experiences simple, straightforward and human, our Facebook Product Content Strategy… Source: Why We’re Moving From Content Strategy to Content Design This is interesting, and might help those of us who … Continue reading

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A memorial tribute to Donn DeBoard, 1954-2020

This past week has been rough. One of my friends and tech comm mentors, Donn DeBoard, passed away.  He was one of my biggest advocates, and I will sorely miss him.  I wrote a memorial announcement that’s going to be … Continue reading

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Work with Persona — Beyond Empathy Map

Step to facilitate the user-centered design process Source: Work with Persona — Beyond Empathy Map Kirk St. Amant posted this on Facebook today, and I found it interesting. I’m not sure that I’ve always been taught to include empathy and emotions into … Continue reading

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How to Prevent UX Workers From Quitting

Solving one issue can clear up so many of the problems user experience practitioners have on the job. Source: How to Prevent UX Workers From Quitting If you’ve ever worked in UX or CX or content strategy, this is an … Continue reading

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Maintaining Your Principles While On the Job

Ooh…she’s going into controversial territory here… (Well, yeah, I am. What’s new?) I’ve heard some people say that the COVID-19 pandemic and world events really has them looking at life very differently now on a number of levels. One of … Continue reading

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