Tag Archives: tech comm

Not all personas are alike!

Had to share this out–got this from Kirk St. Amant, who got it from Maks Giordano and Hilary Marsh. This is why personas can help a little, but not always a lot, and why understanding your audience’s needs–not who they … Continue reading

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An invisible disability is still a disability–even at work.

Today was a typical day for me, in that I had to deal with my son’s frustration with his schoolwork. For those who haven’t read this blog for very long, he has Asperger’s Syndrome, a high functioning form of autism. … Continue reading

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I’m a writer. So, explain to me why I should know HTML?

It’s been a while since I’ve written here. It’s been a very busy year! I’ve started articles for the blog, but then forget or don’t finish them. I’ll catch up eventually. In the meantime, this topic has been really relevant … Continue reading

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Keep your (digital) motor running…

Wow, it’s 2021 already? Geez, I know I haven’t written here in a while, but it was longer than I thought. I did start a post at the beginning of the year, but then decided not to publish it because … Continue reading

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So, how was your 2020? Good for you, too?

Let’s face it–2020 was a horrible year for everyone for a variety of reasons. And it was no different for me. One of the things I’m trying to do as I reflect back is understand how lucky I was in … Continue reading

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LavaCon 2020 is coming up! Get my special discount!

As 2020 winds down, there are still a few more virtual conferences that are scheduled, and among them is the very popular LavaCon.  I have attended them in Portland, and it was my introduction to the tech comm conference scene, … Continue reading

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Why We’re Moving From Content Strategy to Content Design

After over a decade of pushing to make our product experiences simple, straightforward and human, our Facebook Product Content Strategy… Source: Why We’re Moving From Content Strategy to Content Design This is interesting, and might help those of us who … Continue reading

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How to Prevent UX Workers From Quitting

Solving one issue can clear up so many of the problems user experience practitioners have on the job. Source: How to Prevent UX Workers From Quitting If you’ve ever worked in UX or CX or content strategy, this is an … Continue reading

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Maintaining Your Principles While On the Job

Ooh…she’s going into controversial territory here… (Well, yeah, I am. What’s new?) I’ve heard some people say that the COVID-19 pandemic and world events really has them looking at life very differently now on a number of levels. One of … Continue reading

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What is UX Writing? | UX Booth

There’s a new job in town. Google’s looking. Amazon’s looking. Dropbox, Paypal…many of the big players in tech are now looking for User Experience Writers. This week, Kristina Bjoran explains how writing-focused user experience designers will be a critical part … Continue reading

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