Posted in Uncategorized

BBC – Capital – Native English speakers are the world’s worst communicators

In a room full of non-native speakers, ‘there isn’t any chance of understanding’. It might be their language, but the message is often lost

Source: BBC – Capital – Native English speakers are the world’s worst communicators

The BBC has done it again with another excellent article about English language. I have to admit, even though I am a native English speaker, there are times that I don’t understand some of the abbreviations used, and I prefer to spell things out (I think that abbreviations can be a little bit lazy sometimes). But this article makes a fantastic point that native speakers don’t always think about the larger audience of those who speak English as a second or third language. I have no problem asking what something means even in my own language, but that shouldn’t be necessary. One of the things I didn’t like about a job I had was that I was expected to write content in native English, and not try to make it closer to some sort of standard English. “Leave that to the translators to figure out,” I was told. That response irritated me, but I had to comply with what they wanted, even though that’s the wrong way to approach it.

With the advent of the Internet, global communications are much more frequent and common now than even 10-15 years ago. While other countries are making an effort to use the lingua fraca of the Internet, native English speakers should make more of an effort to meet the non-native English speakers part way in being more clear in our communications as well. If someone says they don’t understand me, I’d rather they tell me, because then that’s MY fault, not theirs.

What do you think? Include your thoughts in the comments below.



Danielle M. Villegas is a technical communicator who currently employed at Cox Automotive, Inc., and freelances as her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, BASF North America, Merck, and Deloitte, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog,, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. She is very active in the STC, as a former chapter president for the STC-Philadelphia Metro Chapter, and is currently serving on three STC Board committees. You can learn more about Danielle on LinkedIn at, on Twitter @techcommgeekmom, or through her blog. All content is the owner's opinions, and does not reflect those of her employers past or present.

What say you?

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.