How anyone can become proficient in an application’s use if they try.
This is a great story about tech comm inititative by Colum McAndrew. His story is important not so much because he learned and thought about finding solutions using Framemaker (which is great in itself), but because it’s about how he really thought about better solutions, and sought to find a way to make things more efficient and streamlined the process. It just so happens that Framemaker was the tool of choice in this instance. How often have you looked at a software tool and thought that it could be the answer to all the problems you’ve had with your documentation, even if it’s something that would take a while to make it work? I think this story is definitely worth reading, and it inspires me. I hope it inspires you, too.
See on www.cmcandrew.com