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Is it a tech toy or an investment?

google-glass-rachel-king-2948When the one-day opportunity to order Google Glass came up recently, I jumped on it. I had tried on Marta Rauch‘s pair a couple months ago, and had seen her presentations about it, and fell in love with them. This was wearable technology I could use, as far as I was concerned! I was able to order the Glass I wanted, and was very excited about it…until I told my husband. I didn’t tell him how much it cost, but I did tell him that I bought them. He totally flipped out, but not in a good way. He felt that whatever I did spend on them, it was too much money for a “toy”. I’m earning some good money now, and I felt it was an investment–I’d like to explore how they are used, and how technical communication and m-learning would be part of the wearable technology experience for myself. But no.  I cancelled the order, as he had a good point about the cost being too high. Even so, I’m really sad about missing out on this opportunity.

Financial considerations aside, it got me thinking about technological “toys”, and what’s truly a “toy” versus adopting early technology, albeit at a high price initially. I’ve heard Neil Perlin talk about how he had some of the earliest portable computers around–nothing like the laptops of today–that cost a small fortune even by today’s standards. Sure, it’s outdated and obsolete technology now, but so are a lot of other technologies that were around just a few years ago. Children today don’t know what a Walkman is, or that telephones used to actually have a cord and you actually used a dial mechanism to connect your phone to another phone. Heck, pay phones are pretty much obsolete now.  What did people think when the first iPhone or the first flip phone came out? Those are obsolete now, too.  So, sure, perhaps Google Glass is a very expensive “toy”, but how does anyone know if perhaps I was really an early adopter and I’d be ahead of the curve for knowing how to make it work and use it for practical reasons if I had actually gotten one?

I remember when I got my first iPad–it was an iPad 2. I had saved up, and asked anyone who was going to be getting me a gift for my birthday, holidays, etc. to give me gift cards to Best Buy so I could purchase it.  I was so thrilled when I got it, and my husband thought that was a waste of money. He insisted that I already had a laptop, and didn’t need an iPad, that again–it was just a toy. I insisted that yes, there were “toy” elements to it, but I considered it “computing lite”, where I could do many tasks that I normally do, but the ones that didn’t necessarily need my laptop to be powered up. Then, about a year later, I was fortunate enough to win an iPad3 so I could upgrade. My husband had insisted that I sell my old one, but for all his moaning that I should get rid of it, guess who’s been using it for almost two years now? Yep, him. It’s still a little bit of a “toy” to him, but he’s a news junkie, and he loves to read different news sources and some light research on it when he’s not using his desktop (nope, he doesn’t even own a laptop). So, it’s not going anywhere. My iPad has gone with me all over the country–on vacation, to conferences, and has entertained me when I don’t need to be in front of my laptop. I’ve gotten my money’s worth out of mine multi-fold. And yet…I feel like this is the same situation.

Of the emerging techologies that are coming out, whether they are wearables or something else, what do you think is a tech “toy” and what do you think could be the next big thing, or a step towards the next big thing? 3-D printers and Google Glass have my attention–I would love to own both of them. What has your attention? Add your thoughts to the comments below.

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It’s Time to Mobilize Learning–Just Ask RJ Jacquez

Anyone who knows me and has been with this blog for the long haul knows that I really like what m-learning is all about. Even though I haven’t been able to steer my career in that direction as much as I’d like (or at least, not yet), I’ve always been a big advocate for m-learning and what it can accomplish.  For a while now, I’ve been a great follower of RJ Jacquez, and while he and I don’t talk as much as we used to online anymore, I still consider him my number one mentor on m-learning.  He’s always been a very early supporter of the TechCommGeekMom cause!

RJ recently gave a keynote speech for the 2013 ASTD Houston Conference.  While I would have loved to have attended this event, especially for RJ’s keynote address, I wasn’t able to go. (I do have to work, and I went to the 2013 STC Summit, after all!)  For that reason, I’m so glad that RJ shared his SlideShare file for the keynote address online.

His talk was called, “The Time to Mobilize Learning is Now!” Here is his SlideShare slideshow:

RJ has been a prominent leader in promoting mobile, not just m-learning, for a while now, and even without his accompanying talk to go along with the slides, you can get a fairly clear idea of where he’s going with this. Mobile is change, and in so many ways, we have already started to embrace the changes. We need to adapt in order to move forward. His demonstration of the evolution of how we have come to the point of using mobile as prolifically as we do now, and of all the many benefits of using mobile seem fairly clear from this slideshow.

I’m still a big believer in mobile, and this slideshow reminded me of this. It helped to reinforce again my belief that mobile is an important part of our integrated technology going forward. If we don’t adapt, we fall behind, not just with m-learning–which seems to be leading the way, but also with mobile content itself.

Nice job as always, RJ!

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A true test of mobile versus…not.

MP900435893A recent event has made me discover that I will be tested in understanding how my true use of mobile technology will really be in the near future.

How did I come to that discovery?

I recently sent in a proposal to do a presentation, and I was notified over the weekend that the proposal has been accepted! I’m really thrilled for a number of reasons. First, it’s the first time I’ve actually sent in a proposal to do a presentation, so to have it accepted on the first try is pretty good. Second, this presentation will be the first real professional presentation I’ve ever done to a large group. I’ve done presentations, but not on this scale before. Third, it’s going to be for the STC’s Mid-Atlantic Technical Conference, hosted by one of my home chapters, the STCPhiladelphia Metropolitan Chapter, in early March of this year. Less than a month and a half away from this writing! So, it’s going to be nice representing my own chapter, and being able to sleep in my own bed instead of traveling too far to do this! 😉 So, for a number of reasons, you can see that I’m actually very excited and honored to be included, especially considering that I’m still a “young” professional in the technical communications field.

But in receiving this acceptance, I realized that now I have to actually put everything together for this presentation. I have the foundation for it, which is what I forwarded to the conference’s review committee, so that’s not the issue. Now the issue is pulling it all together to be a stellar presentation. I know I can do a presentation, but I need to create some sort of slideshow or PowerPoint content that can be displayed while I actually present.

Now, I know what you are thinking. You are probably thinking, “But TechCommGeekMom, you are a technical communicator. Surely you know how to do, at least, a simple PowerPoint presentation?” Indeed, I do know how to do that, and do it well. I also know some other tools to use as well. That’s not the issue or the problem either. I have a bigger problem to figure out. The problem is whether to create the slideshow in PowerPoint on my laptop, and bring my laptop with me, OR…create the presentation in Keynote on my iPad, and bring my iPad with me. There’s always the third option of creating the presentation for both, and bringing both, but I’d like to avoid doing that, if possible.

On the one hand, using my laptop is a guarantee. We know that a laptop can generally hook up to video/VGA/ HDMI cables that most conference centers use, so that’s not a problem. But I have a BIG laptop–a big 17-inch screen one. It’s a little on the heavy side. I bought it during grad school for the big stuff I had to do, and sometimes still do, with web design, writing large papers, and for the big power-lifting tasks that one needs a laptop.

On the other hand, I am the huge proponent of using mobile devices, and having a means of creating a slideshow on my iPad presents a new option that I haven’t had in the past. I could buy a cable (or two) that could hook up into a conference center‘s video system– I don’t mind the expense of getting the necessary cables to do that–but I don’t want to be left standing with an iPad and a bunch of cables that may not be compatible with the video screen system, thus no presentation other than me and my big mouth. (I could pull that off–just a speech alone, since I remember giving presentations even in my school days before computers were even present in schools, but that’s giving away my age now…) But let’s face it–pictures and words on a screen are much more entertaining than verbal words alone in this day and age. Since I don’t know what this conference center has, I have to second guess what’s there. This is my preference, but this is not guaranteed to work.

So, here’s a crowdsourcing question for anyone who’s reading this, especially if you have done professional presentations on the road. What should I do? Should I plan on bringing the laptop and create a standard PowerPoint formatted presentation? Or, should I plan on practicing what I preach about using mobile devices, namely using my iPad, and create the presentation on that? If I should use the iPad, what extra cables should I purchase? Or, should I just plan on creating it on both, and bringing both?

I especially need the help of those who do presentations on the road often. Who has used an iPad? Who has used only a laptop? What are the advantages and disadvantages in either instance? What has worked best for you?

Let me know what your suggestions are in the comments below. I really would love to get some input on this! Thanks!

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2012 Top Ten Highlights on TechCommGeekMom

Woman on Computer2012 has been the inaugural year of TechCommGeekMom.com. What started initially as both a class project as well as a personal project with no expectations other than to get a good grade and have a form of expression has blossomed into something else. Who would have guessed? I’ve been blessed that I’ve gained a lot of support over the past nine months that I’ve been writing TechCommGeekMom. Evidently, the combination of both my original posts as well as my curated posts are seen as worthwhile reading! I truly appreciate the support.

Since this is the time of year when everyone does year-end reviews, I thought I’d list the top blog posts of 2012 here (at least at this writing) from TechCommGeekMom. Just to clarify the selection process, these were based on the posts that I wrote myself, not on any curated content (some of that got high marks as well). It also does not include my home page.

So, here are the top ten posts of 2012:

1) Upgrade Time! PREVIEW of the NEW Adobe Technical Communications Suite 4!
I have to thank Adobe for the “Adobe bump” on this article. This preview of the Adobe Technical Communications Suite 4 package was made possible by Adobe, as they allowed me to sit in on the preview presentations of the product, and subsequently promoted this article not only on the web, but also for some of their print marketing materials later. Thank you, Adobe!

2) Project Tin Can: Good Communication or just a Tin Can Alley?
Project Tin Can was a hot topic in m-learning this year, and I had the chance to listen in on several conversations and learn about Tin Can highlights myself, and was glad to pass this information along.

3) Whitepaper: The Future of Mobile Learning: Empowering Human Memory and Literacy
I’m especially proud that this particular article was among the top posts this year and that it was so well received. It was originally a paper that I wrote for one of my grad school classes, and I was encouraged by Mayra Aixa Villar (who was my editor for the paper as well as one of my references) to either present at a conference or publish as a Whitepaper. I chose the latter for the sake of ease and time, and really happy that this was so well received.

4) What Hurricane Sandy Taught Me About Mobile Technology and Social Media
Mobile technology is what got me through the hurricane, and got a lot of other people through the hurricane. This kind of technology wasn’t available when Hurricane Katrina hit greater New Orleans area, but it made a world of difference when Hurricane Sandy hit and its aftermath. If anything, hopefully both weather events have taught us how we need to upgrade what we have for continued better communications so that we can minimize all damages.

5) The Meaning of Graduating with a Masters in Technical Communication
This was a big year for me in technical communications, especially because I finished earning my credentials. It took two and a half years of hard work in between both full- and part-time work, running a Cub Scout den, and being a mother to child with Asperger’s, but I did it. Graduation day was a big event in my life. I still miss going to school, and it seems surreal that I’m not still studying, but it was all worth it.

6) Being a specialist or a generalist? Which is better for a technical communicator?
As is often the case, this blog has often been a place where I would explore some of my own concerns about my career as a technical communicator, and I was glad to see that the conundrum I had in this article was relatively universal in the field. I also appreciate TechWhirl promoting this article, because I think it’s something that should be addressed as technical communications continue to change.

7) What did you do to get that Tech Comm job?
This recent posting was the result of everything that’s been done thusfar on this blog and more. I did my best to outline the pointers that I felt would help others, and in the process helped me obtain the new job that I’ll be starting in a week. It was also featured in TechWhirl.

8) Be a warrior with Technical Communications Suite 4!
This was a post that promoted the new Adobe TCS 4 package and subsequent webinar done by my friend, Ankur Jain. I guess a lot of people were excited about the new software to have clicked on it so much!

9) Digital Tablets for Kids–Child’s Play, or should we take it seriously?
My perspective of digital tablets for children and review of some of the latest tablets made especially for kids made this post a popular one. This was an occasion to flex my GeekMom muscles more than my TechComm muscles.

10) My response to RJ Jacquez’s question: Will Tablets replace PCs?
RJ Jacquez, tech comm blogger extraordinaire and m-learning revolutionary, is one of my earliest followers as well as someone who I consider one of my mentors. The sign of a good teacher is having one of your “students” challenge or discuss ideas that have been put forth by the teacher, and that is what this post reflects.

Honorable Mentions:

There are so many more posts that also got some great traffic, but these were all the top ones for this year. I appreciate that so many of you have come to visit this site or follow this site regularly. Please enjoy reading–or re-reading–these posts, and feel free to peruse through the rest of the archives. There are almost 240 posts on this website at this writing, so there is plenty of content to read and enjoy–or hopefully learn and share!

As I’ve mentioned before, with my new job starting in about a week, I’m hoping to be able to keep up with posts when I can, and hopefully the new job will incite ideas for new posts in the next year to come! This blog has literally taken me places I’ve never expected to be, and I hope you continue to enjoy the trip as much as I have. More on my reflections about the year soon.

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What you so afraid of? Part II – The Tech Comm Edition

torchwood_jacktorturedI’ve been reflecting a lot, lately, into what makes me continue to pursue a technical career, especially in technical communications. I’ve been thinking about what I’ve been doing in the last year to stay on top of trends and issues in the technical communications field, because the last thing that a prospective employer needs is someone who is stuck in his or her own ways, never learning and never progressing. Technology is constantly changing, and both technical communications at-large as well as the e-learning world are both in the flux of a “revolution”–a revolution that reflects that these fields are in the process of changing and revitalizing in order to keep up with modern thought and technological advances. One of the reason I try to stay as active as possible in social media is to stay on top of those trends and have an understanding of the current issues and advances in these fields so that I can go into a job understanding what the needs of a company are in order to help that company move forward.

And yet, it seems like there are so many companies, from my own observation, that are terrified of change and progress. Is it too much too soon? Perhaps it is. I’ve talked about this topic before at length specifically in regard to how the m-learning revolution is trying to make headway in the e-learning field in my post, “What Are You So Afraid Of?” back in July 2012. But as my most recent experiences personally have been more tech comm related, I’m starting to think that this fear of progress extends to the tech comm world as well.

I remember a big part of what was mentioned at the Adobe Day panel was the idea that as technical communicators, we understand the value of our work better than the higher-ups in managerial positions, and it’s our duty, in many respects to make sure that these higher-ups understand that value and the ROI (return on investment) that using structured content and other tools at a technical communicator’s disposal will benefit the company in the long run.  When I’ve gone on interviews or worked at various jobs, I talk about the advances that are going on involving mobile technology and how companies need to keep up with this fast-growing technology. While the interviewers or other people I speak with are impressed with my knowledge and agree the changes need to be made, the argument made is that the higher-ups, who don’t understand this value of technical communications as well as we do, insist on sticking with old ways, and slowing down progress for the sake of comfort levels. It’s a “Don’t fix what ain’t broken”-kind of mentality. I know that sometimes budgets can limit how soon progress is made, because ever-changing technological advances can be expensive, especially if one is always trying to keep up with the latest and greatest. But I also know that spending a lot of money on ancient systems that aren’t keeping up with current technology and even supporting such ancient technology and methods that aren’t even supported today is throwing money away too. Would we even have smartphones or cell phones if we settled for landline phones only? Would microprocessing computers have even been invented if we settled for manual typewriters long ago? Settling for the old doesn’t really benefit anyone, especially global companies that want to stay ahead of the competition.

The photo above is a favorite character on one of my favorite TV series, “Torchwood,” named Captain Jack. Captain Jack is generally a fearless guy, especially since he has some sort of capability where he cannot die. In that sense, when up against some sort of danger personally, he’s got nothing to lose at all. But since he’s lived for so long, he also respects the past and understands the full impact of his actions and how they affect others. Despite having nothing to lose by his actions, he’s actually the conservative one when it comes to making decisions, basing his actions on what he knows and what he researches first. He is cautious, but he’s not against trying something new if it makes sense. If you see him with a facial expression like the one he has above, you KNOW that something REALLY bad is going on, and it has greater repercussions beyond himself.

There are times that I have that same feeling, at least in my own mind.  While I respect that certain systems work and work well, and I know I’m not the most experienced technical communicator out there, I’ve done some due diligence, and again, I try to keep up with what’s going on in the world so that I’m ready to keep up with the latest advances and thought in the field. When I hear that companies are hesitant to budge from an old way of thinking, I feel frustrated. How are these companies supposed to keep their standings as world-class, advanced companies when their communications are not cutting edge, or at least up-to-date? Again, I understand that executive managers have to look at the full picture and work within budgets, but with a world that is going mobile faster than anyone can keep up with, why aren’t big companies even attempting to keep up even a little bit? Just as I had mentioned in the last article on this topic relating to m-learning mentioned above, I see it occurring in tech comm itself as well, with companies not keeping up with the latest version of how documentation outputs have to be changed to keep up with mobile technology. There is little risk with proven methods.

As a global economy–not just in the United States–we are trying to emerge from one of the biggest financial crises in economic history. Looking back at history, it’s usually during these times of economic woe that some of the greatest leaps in technology and business have been made, using great intellect and creativity to push things forward when resources were scarce. This is a time of emergence again. There are so many companies that have taken the leap forward to help take us to the next step. Smartphone and tablet manufacturers have brought us the next means of gathering information and providing communication between us. In turn, software manufacturers, like Adobe with TCS 4 and MadCap with Flare, among others, have provided us with tools to help take the content that technical communicators write to a new level of efficiency and flexibility among all the new mobile devices in the world while still keeping up with desktop capabilities.  If any companies embrace any of the changes that are going on in the technical communications field, they can deliver bigger and better communications thus benefitting from the changes, not being hindered by them.

So, what are you so afraid of, corporate world? Help technical communicators help you. Even the smallest step forward will be step towards a better future for your company.