While I’ve been talking about how it took a pandemic to truly begin to show companies that remote working is a viable option for many, I’m starting to see that it also applies to online learning. In light of the spreading virus, many university and college campuses are closing down and switching over to online classes. As a result, it seems like the ripe time for online learning–especially m-learning–to be put to the test (as if it hadn’t been already) in the same way that remote working is being put to the test.
If you look to very early entries on this blog, you’ll see that there are a LOT of articles that I’ve written in the past in favor of online learning. I don’t remember the exact statistic off the top of my head as I write this, but I remember reading that there are more active smartphones in the world than there are people, and those in third-world countries are more likely to have a mobile or smartphone than a computer and adopt mobile learning (also known as m-learning) than other places.
What prompted this post was that I was reading social media posts and responses of parents who are skeptical or worried about their children’s education having to switch online (especially college students) for the rest of the semester. As someone who has done all of her graduate credentials (three graduate certificates and a master’s degree) online from “brick and mortar” schools in the last ten years, and having taught two graduate classes online for a “brick and mortar” university, I can tell you that students will only lose out if the professor teaching doesn’t put a little bit of time into what they post on online courses.
If a professor has got a good foundation for the curriculum, it will be easy to follow. Assignments will still be due and graded, and online forums, chat groups, etc. will be MORE important. It’s a matter of how well laid-out the course is in a learning management system (LMS) and how strong the curriculum is. It’s also a matter of how well students and instructors choose to communicate. Short of being in person, it’s important to utilize all online means possible to ask questions and discuss in order to continue the learning process. To be honest, this kind of communication, in fact, is actually good training for the real world. We can’t always be in face-to-face contact with clients or co-workers globally, and using conference calls, online forums, chat groups, instant messaging, and email are all par for the course (no pun intended). This is the norm! Getting used to this not only helps to keep their education going, but it also prepares them for the “real world” and expanding their communications skills.
I’ve been a huge advocate for online learning for at least a decade now. It can be done, and like anything else, it’s a matter for the student to be dedicated towards reading the syllabus and assignments carefully, following instructions, and putting the same amount of effort in, if not more. The success of the course lays on how the course information and lines of communication are kept open by the instructor. It’s an adjustment for those who are not used to doing things this way, but it’s been a feasible way of doing things for more than a decade, and now, more learning is being forced into seeing this as a viable option out of necessity.
What are your thoughts? Include your comments below.
Thanks to Phylise Banner, Jennifer Hofmann, and InSync Training for the opportunity to write this article for InSync Training’s blog, Body Language in the Bandwidth.
I based this article on the many years I’ve been writing here on TechCommGeekMom and other blogs I’ve written over time. I hope there’s helpful information for you here! It’s a quick read, and I enjoyed writing it.
As 2017 gets going, I realized that I haven’t written a whole lot in the past year. Why? Simple–not a whole lot to write about, frankly. 2016 was a rough year in many ways, but there were some good elements, too.
It’s hard to write about things when you feel like nothing is inspiring you or giving you little motivation. I remember feeling excited about tech comm for the first few years, and it was much easier, as I was learning new things constantly. Now, while there is still a lot for me to learn, it’s not quite as much in some instances. It’s probably like anything else, in that movements go in waves, and the mobile wave first took hold right about the time I started to study tech comm and get involved in tech comm. Now, it’s something that we take for granted, like electricity or running water in developed countries. There are still things to discover, but the wave of innovation and adapting to the changes to those innovations–both professionally and socially–have generally passed. We’ve adapted, for the most part. The use of mobile devices like mobile phones and tablets are common place now. Almost everyone has a smart phone. And many companies–not all, but most–have adapted their content and UX to have responsive design to adapt to different devices. E-learning has gone back to basics with m-learning by re-adapting chunking and also using responsive design and better UX.
From my view, the initial thrill is over, and we are now settling into the “new normal”. Things that were new and exciting have now become everyday, or have morphed into what they will be. For example, when social media really started to take off, it was an opportunity to create content that could be shared easily in sound bytes or blurbs in a more viral manner than conventional media. It was an opportunity to use content to incite a two-way conversation to discuss and share. Now, social media strategists don’t use social media for discussion, but rather as another marketing medium. Content strategists have been…shall we say…strongly encouraged to look at content as a marketing asset, and look towards content marketing. Content marketers, however, are not content strategists who have some understanding of marketing, but rather it’s expected that they are full-fledged marketers that have some understanding of content. (Trust me. I’ve read the job descriptions posted for many companies.) Both social media and content marketing are things I looked at doing seriously with my career. But as time went on, it was apparent that corporate expectations were shifting, and that these jobs were really meant for business people who were marketers and trained in marketing, not technical communicators. While I have some good sense about business, marketing, and customer service after many years, I don’t consider myself a business person per se. In other words, I would never get an MBA because business topics bore the hell out of me, and there are others who can look and do that sort of thing better than me.
This past year was a year of experimentation for me. When I got out of grad school almost five years ago, I wanted to be an instructional designer until I found that there was no such position as an entry-level instructional designer. I fell back into doing what I had done for years, but with stronger knowledge and experience, which was content strategy and management. I’d been happy doing that work, but always wanted to expand my skills. When I was released from my long-term contract doing content management in 2015, I saw it as an opportunity to do something different. I could start over, if you will. I was hired to do a knowledge management job, but the position was a misnomer. It really didn’t do anything close to knowledge management, and in the end, the projects they had brought me on board for were cancelled, and my contract ended in early 2016.
I was able to pick myself up quickly, taking a copywriting technical writer position. While I definitely had the ability to do the job, I found that my best writing abilities and UX/UI skills couldn’t be used to their fullest potential. I’m used to writing more than two sentences at a time, or re-labeling a button using a single word. I knew I had more to offer than what was required with no opportunities to contribute more than that, so I let that contract expire.
After trying those two other avenues, I found a short-term job doing content strategy and management again. Oh, it was exciting for me! I felt so comfortable doing that kind of work, and I felt confident again in my abilities. I was right to trust my instincts–that there was more to me than writing two sentences at a time, and doing something that I like doing. That, in itself, was a big discovery.
So, through this period of self-discovery, it was rough. I was unhappy with the work I was doing, unhappy with my lack of progress in a positive direction professionally, began to doubt my professional self-worth, and felt conflicted about next steps. Okay, so I’m still working through some of it, but I think the worst is (hopefully) over.
This isn’t to say that it’s all been bad. From those events, I can say that I learned what I’m good at, and what I’m not good at. I learned what I like and don’t like. I started to have a better understanding of my self-worth, at least professionally. Those are big realizations in themselves.
There were also other good things that happened that proved to be positive challenges. I had post-weight loss surgery, and recovered from that well. I’d never had major surgery in my life (and will be avoiding it in every way possible in the future), and found strength within myself to recover quickly and push myself. I attended three conferences in 2016, namely CONDUIT, TC Camp – East, and the STC Summit. All went well, and it gave me a chance to learn and reaffirm my passion for tech comm, meet and network with old and new colleagues, and remind me that this is the profession where I belong. I got more involved in my local STC chapter, and now I’m the vice-president of the chapter, and working my way up the STC food chain, as one might say. I’ve been in charge of STC-Philadelphia Metro Chapter’s programming this year, and I’m also co-chair of their conference, CONDUIT, so it’s been very busy for me that way as well, as I gain some new soft skills–and enhance ones I already had.
The election outcome put me in a very bad funk for the latter part of 2016. Dealing with my teenage autistic son has been more challenging than ever. End of the year holidays also don’t put me in a happy mood, usually. It’s usually a stressful time on a number of levels, and I couldn’t wait for the year to be over.
While in many respects, the start of 2017 is a chance to start fresh again, it’s an artificial starting point. I say that because we can start over fresh anytime we want to, if you think about it. It could be in the middle of August, or the end of March, or anytime, really. But with the stress of the holidays and year-end activities, January 1st was as good a date as any to start over, and it’s not something that is only on one day. Fresh starts can take days, weeks, or months. I’ve made some big decisions going forward that will take some time. I will need to be more patient with myself in achieving those goals. I am going to have many challenges, but I have support from my family and my colleagues to move forward in the direction I am intending.
The number one thing that I’ve decided that I need to do in 2017 is I have to get to a place in my life where I can be happy with what I do, and do what I enjoy. That’s easier said than done. To that end, I’m going to focus more on building up my independent consulting business, which I had intended to start after that long-term contract ended in 2015. I got majorly side-tracked in 2016, so 2017 is going to be focused on getting back on track with that. No agency contract distractions like in the past year. I’m going to do it on my own, using entrepreneurship and networking skills. It may be slow going to start, but I have a few good leads so far. Time will tell if they work out successfully. I know I’ll put my full efforts into any projects I do get. I’ll also be learning, both independently and with help, how to run a successful business. Hopefully, this will encourage the spark for me to write here more often about things that are going on that I see in tech comm, and how I view things that I’m learning in the process. I had a recent head-start with my adventures in learning DITA. My initial plans are to continue to train and practice using DITA. I’m also going to be learning Drupal next month, as that seems to be a widely used CMS in my area with some of the leading employers in the area. I’m hoping that adding DITA and Drupal to my “arsenal” of skills will be helpful for my business. I’ll attending CONDUIT and the STC Summit for sure this year, strengthening my professional ties and knowledge. I’ll be working hard still for the STC-PMC, as I intend to run for President of the group this year (we’ll see how that goes!).
Outside of my professional life, there are some hurdles along the way as well, but my goal this year is, well, to get through this year unscathed, or better off than I am now. I don’t mean just financially or professionally, but personally as well. It’s going to be a rebuilding year, and I hope that this time next year, I’ll be a little more upbeat about things, and I will have been able to share more with you over the course of the year.
What are your professional goals this year? Include your comments below.
Good listener. People person. Lifelong learner. Sound like you? No, we’re not trying to arrange a first date. These are some common traits of people with successful careers in a booming job market: instructional design. Colleges, K-12 schools and companies increasingly turn to instructio
I wish I had seen this article several years ago. Getting into Instructional Design isn’t easy if you don’t have a degree in it, but you still have a lot of the foundational background to break into the field. Some just “fall” into the field, but I have yet to see a job listing for an entry-level instructional designer in the last five years. Even so, this article will let you know some basics about what it takes to be an instructional designer.
Do you agree with the article’s assessment? Include your comments below.
Thanks to Ken Ronkowitz for posting this on Facebook. When I read this, I thought it did explain a lot of tools that are needed, and where there are gaps. One of my first blog posts here on TechCommGeekMom was about how I didn’t have access to the tools to put to practice much of what I had learned on a foundational basis. Between experience and education, I had most of the abstract tools needed to become an instructional designer, but evidently not enough of the physical tools described (although I had most of them). The other problem, which I’ve mentioned many times before is that even getting all or most of these skills in takes time, and even once you have them, there’s no such thing as an entry-level instructional designer position. Believe me, I looked for four or five years and gave up. It’s not that what is being outlined here is unreasonable, but gaining the knowledge outlined here still takes a lot of time and effort that yes, a certificate isn’t going to necessarily teach you.