Author Archives: TechCommGeekMom

About TechCommGeekMom

Danielle M. Villegas is a technical communicator who has recently started her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, and BASF North America, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog, TechCommGeekMom.com, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. You can learn more about Danielle on LinkedIn at www.linkedin.com/in/daniellemvillegas, on Twitter @techcommgeekmom, or through her blog.

Chatbots were the next big thing: what happened?

A great bot can be about as useful as an average app. When it comes to rich, sophisticated, multi-layered apps, there’s no competition. Today’s most successful bot experiences take a hybrid approach, incorporating chat into a broader strategy that encompasses … Continue reading

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Writing for chatbots – Microsoft Style Guide | Microsoft Docs

Source: Writing for chatbots – Microsoft Style Guide | Microsoft Docs Thanks to Johanne Lavallee for sharing this on LinkedIn. There are a few good pointers in here as we start looking towards the future, and from none other than … Continue reading

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White House: Retired teacher fixed Trump’s letter about gun policy and sent it back. – The Washington Post

“If I had received this from one of my students,” Yvonne Mason said, “I would have handed it back without a grade on it and said, ‘I hope you left the real one at home.’ ” Source: White House: Retired … Continue reading

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My Grammar Pet Peeve: The Apostrophe Crisis | Thrive Global

The phenomenon is spreading so rapidly, it’s practically an apostrodemic. Source: My Grammar Pet Peeve: The Apostrophe Crisis | Thrive Global YES, YES, YES! Arianna Huffington–THANK YOU.  In addition to my huge issues with people not using adverbs correctly–or at … Continue reading

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Lifehacks for Technical Writers | Technical Writing Blog

Source: Lifehacks for Technical Writers | Technical Writing Blog While I’m not familiar with the company or products for ClickHelp, these were some great tips and reminders for technical writers to help with the writing process and keep the creative … Continue reading

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Klout, the scoring system for social media influence, is shutting down – Business Insider

It’s the end of an era, as Klout, the service that measures your social cred, is shutting down. Source: Klout, the scoring system for social media influence, is shutting down – Business Insider Wow. A few years ago, it was … Continue reading

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The STC-PMC Election of 2018: Results

The results are in, and we’d like to give a thank you to everyone who nominated themselves and others, our nominees, and all who voted. The results our in, and we’d love for you to meet… Source: The STC-PMC Election … Continue reading

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