Posted in Uncategorized

I think we’re safe.

The big topic right now in the content world is the emergence of Chat GPT and other AI tools. Chat GPT has the head start as it’s an open source project. Today, after much resistance of checking into it, I happened to have watched a demonstration of the tool, and it was compelling. So, I’ve gotten my copy of Chat GPT, and entered the chat, “Explain why technical writers are superior to Chat GPT.”

This was the response:

As an AI language model, I can provide quick, accurate, and informative answers to a wide range of questions, but there are certain areas where technical writers have advantages over AI models like me.

  1. Contextual Understanding: Technical writers have a deep understanding of their industry and domain, which enables them to provide context to complex technical information and explain it in a way that is easy to understand.
  2. Personal Touch: Technical writers bring their own unique voice and perspective to the content they create, making it more engaging and human.
  3. Collaboration: Technical writers work closely with subject matter experts and other stakeholders to ensure that the content they produce is accurate and up-to-date. They also have the ability to incorporate feedback and make revisions to their work.
  4. Adaptability: Technical writers are able to adapt to changes in technology and industry standards, ensuring that their content remains relevant and current.
  5. Ethical considerations: Technical writers are aware of ethical considerations such as ensuring accuracy and avoiding plagiarism, which are important for maintaining credibility and trust with the audience.

While AI models like me can provide quick and accurate answers, technical writers bring a level of expertise and personal touch that is often important for creating effective technical content.

Hey, Chat GPT. I don’t think I could have said it better myself. 😉

For exactly the reasons that Chat GPT provided, I don’t think technical writers and communicators will be out of a job just yet. Even when I thought about it, it’ll be tricky putting this in several places. While the education field is already getting nervous about the implications for students to write original research papers or essays, I’m thinking about my own job. I work on a form of internal communications, and the specific policies and procedures would only apply to the company, and would not necessarily be public information, so it wouldn’t necessarily know what to write for certain knowledge articles. I’m sure there are other exceptions, but you get the idea.

What do you think of Chat GPT or other AI creation tools? Comment below.


Danielle M. Villegas is a technical communicator who currently employed at Cox Automotive, Inc., and freelances as her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, BASF North America, Merck, and Deloitte, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog,, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. She is very active in the STC, as a former chapter president for the STC-Philadelphia Metro Chapter, and is currently serving on three STC Board committees. You can learn more about Danielle on LinkedIn at, on Twitter @techcommgeekmom, or through her blog. All content is the owner's opinions, and does not reflect those of her employers past or present.

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