What the f*ck is UX Writing? – Prototyping: From UX to Front End

You’ve probably heard of UX Designers, Product Managers, User Researchers, Marketing Directors, Creatives, and plenty more I’m sure… but…

Source: What the f*ck is UX Writing? – Prototyping: From UX to Front End

Thanks to Craig Cardimon for finding this article and posting it on Twitter.

This is a great article about what UX writing is about.  This is what I did for about six months last year for a global insurance company, where I worked on their global customer portal.  It sounds like something that would be rather easy. Sometimes it was, and sometimes it wasn’t. Fortunately, between my fellow UX writer, myself, and the rest of the UX teach of information architects and designers, we came up with some really high quality content that I imagine is now out there in the world.  Part of what this article doesn’t include is that it’s not only research, writing, and design involved, but there’s also editing and documenting the process. A good chunk of what we created was not only the work that would be seen by the customers, but also style guides and other documentation to ensure that there was a consistency in the product between writers. My work would look like my co-writer’s work, and vice-versa.

What do you think? Do you think UX writing is a specific type of writing compared to some other types of technical writing? Include your comments below.


About TechCommGeekMom

Danielle M. Villegas is a technical communicator who currently consults for Cox Automotive, Inc., and freelances as her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, BASF North America, Merck, and Deloitte, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog, TechCommGeekMom.com, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. She is very active in the STC, as a former chapter president for the STC-Philadelphia Metro Chapter, and is currently serving on three STC Board committees. You can learn more about Danielle on LinkedIn at www.linkedin.com/in/daniellemvillegas, on Twitter @techcommgeekmom, or through her blog.
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