Most understand the three pillars of business excellence: people, process & technology. A lot of effort has historically been spent, and with good reason, on the people and technology sides of the
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Thanks to Marc Gravez for finding this gem.
Bad documentation costs money, people! Technical communicators, especially tech writers and editors, are TRAINED to write well to save you money…and headaches. This article breaks it down.
Take a a look at the financial impact of bad documentation in this article.