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So, where do we go from here?

In the aftermath of STC closing, there’s just a lot going on. As the Board VP who is still involved in closing activities, I’ve seen a range of emotions from those who’ve claimed a connection with STC. Most are sad but understand that we had to do what we had to do, and showed appreciation for the organization over the years. Other have expressed things…differently. I have words for those people since they were not involved with the decision making, so I will save those for another day.

Instead, one of the biggest messages from this has been, “Without STC, where can I go for my professional development, networking, and community?” Well, if you do enough research, there are lots of different avenues you can take. Some focus broadly on tech comm topics, and others are more specialized. Either way, there’s something for everyone. Even in these early post-closing days, I’ve seen former members rally to form smaller groups (not affiliated with STC, mind you) to help a grassroots movement to fill in this gap.

Sara Feldman started a post on LinkedIn asking others about these alternatives, and with her permission, the list below is based on all the suggestions that she and others who contributed to her online conversation as potential alternatives to explore.

Please note that these are is listed in alphabetical order so as not to show any preferences or personal endorsements from me for any of these institutions. This is not all institutions, but rather many that either Sara’s LinkedIn post provided or some that I researched. Most descriptions are parsed or paraphrased from their websites. This is simply a partial list that you can use to start your exploration of tech comm professional options:

(Last updated: 5 May 2025)
Organization/ResourceTell me about this
ACES: The Society for EditingACES elevates editorial excellence and empower editors across industries through training, networking, and career opportunities. As an international alliance, they advocate for professionals in journalism, media, publishing, corporate communications, academia, and government.
American Institute of Graphic Arts/ AIGA, The Professional Association for DesignAs the profession’s oldest and largest professional membership organization for design—with more than 70 chapters and more than 15,000 members—we advance design as a professional craft, strategic advantage, and vital cultural force.
American Translators Association (ATA)ATA supports the issues affecting translators and interpreters and actively promotes the value of their services.
American Medical Writers Association (AMWA)AMWA’s mission is to promote excellence in medical communication and to provide educational resources in support of that goal.
Association for Business Communication (ABC)The Association for Business Communication (ABC) is an international, interdisciplinary organization committed to advancing business communication research, education, and practice.
Association of Independent Information Professionals (AIIP)AIIP is a global network of independent business owners running information-centric businesses.
Members offer expertise across a wide variety of industries, services and geographies.
Association of Proposal Management Professionals (APMP)The Association of Proposal Management Professionals’ mission is to be the trusted leader that serves a global community of bid and proposal development life cycle professionals.
Association for Talent Development (ATD)The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations worldwide.
Association of Teachers of Technical Writing (ATTW)Members of ATTW work in graduate and undergraduate programs in technical communication, media, engineering, rhetoric, writing studies, and English, among other complementary research programs.
Australian Society for Technical Communication (ASTC)The Australian Society for Technical Communication (ASTC) promotes and supports people who design, write and edit technical and business information.
Button Conference Presented by Kristina Halverson of Brain Traffic, Button content design events and community resources help independent contributors and leads grow in their careers.
Canadian Association of Instructional DesignersThis organization supports professional Instructional Designers in Canada and abroad.
Center for Information-Development Management (CIDM)CIDM is a member organization that facilitates the sharing of information about current trends, best practices, and development within the industry, providing networking opportunities, host conferences, lead roundtable discussions, and publish newsletters.  Hosts of the ConVex conference.
Consortium for Service InnovationThe Consortium is a nonprofit think tank focused on customer engagement. Consortium Members created and continue to develop the widely-adopted Knowledge-Centered Support (KCS) and Intelligent Swarming methodologies.
Content Strategy AllianceOrganization for content strategists, UX writers, content designers and other content professionals. 
The Content Wrangler (TCW)TCW offers over 100 live free one-hour webinars for tech writers each year and maintains an archive of almost 800 recorded shows.
Council for Programs in Technical and Scientific Communication (CPTSC) CPTSC brings together administrators, faculty, researchers, and students to advance the study and teaching of technical, professional, and scientific communication.
Editorial Freelancers AssociationThe Editorial Freelancers Association is the largest and oldest U.S.-based professional association of editorial freelancers. Their members include editors, book coaches, writers, indexers, proofreaders, researchers, fact-checkers, marketing experts, graphic designers, translators, and more.
FireheadEurope’s market leader in finding, placing and training technical communicators. Strong US/ Canada ex-pat community.
Globalization and Localization Association (GALA)GALA serves and supports the global language services and technologies industry which comprises translation, interpreting, localization, and the technologies that support such activities.
IEEE Professional Communications Society (IEEE ProComm)IEEE ProComm supports professional, scientific, engineering, and technical communication, content development, information design, and usability, as well as their potential social impacts.
The Indexing Society of CanadaThis is a global community of like-minded people who enjoy the challenge of providing clear, concise, time-saving guides for readers and researchers.
Information Architect Institute ConferenceThe IA conference exists to promote discourse and learning about the intentional design of information environments. It is a gathering of practitioners from around the globe, who practice and teach Information Architecture and other design-related disciplines.
Institute for Performance and Learning (I4PL)Training, networking, and certification.
Institute of Scientific & Technical Communication (ISTC)The Institute of Scientific and Technical Communicators (ISTC) is the largest UK body representing information development professionals. 
International Association of Business Communicators (IABC)The International Association of Business Communicators (IABC) enables a global network of communicators working in diverse industries and disciplines to identify, share, and apply the world’s best communication practices.
The International Design Association (IDA)IDA is a professional organization dedicated to the design field. 
International Society for Design and Development in Education (ISDDE)The goals of the ISDDE are to improve the design and development process, build a design community, and increase their impact on educational practice.
Knowledge Management Global NetworkKnowledge Management Global Network (KMGN) is a not-for profit network of international KM communities and associations that endeavours to connect KM professionals and facilitate co-creation and sharing of KM assets and resources.
The Kinetic CouncilThe Kinetic Council’s mission is to unite and empower content, data, and semantics professionals through an industry-wide authoritative association. Within this new association, members will create meaningful connections, advance careers through world-class education and certification, and shape the future of these fields together.
Knowledge Management Institute (KMI)KMI provides knowledge management certification and training.
The LavaCon Content Strategy ConferenceVery popular conference where content professionals share best practices and lessons learned, network with peers, and build professional relationships.
The Learning and Development Community (TLDC)Networking and training member website.
 Learning GuildFocuses on elearning, but also instructional design, virtual training, emerging technology, and more.
National Communication Association (NCA)NCA is committed to transforming lives through communication.
Plain Language Association International (PLAIN)PLAIN is the international association for plain language professionals that promotes clear communication in any language.
Rhetoric Society of America (RSA)The Rhetoric Society of America is committed to public facing research, teaching, programming, commentary, training, and engagement in rhetorical studies to confront urgent concerns.
Sunshine State Scriveners Discord ServerFlorida-based tech comm group; made of of former STC members. (Not affiliated with STC.)
Support DrivenThe community dedicated to Customer Support as a career.
Tech Comm ConnectionsTech Comm community sessions on Feb 6 & 11 hosted by Comgenesis.
Tech Comm Group (Slack)Slack Community started by former STC members for networking.
Technical English Association of JapanTEAJ is a Japan-based organization dedicated to promoting clear and concise technical communication. We offer seminars and work opportunities for translators and technical writers who assist Japanese companies in creating effective technical documents in English. Contact us at y_nakayama@teaj.or.jp  .
Tekom Europetekom Europe is the largest professional association for technical communication in Europe whose interest is to promote the professional and business interests of all persons involved in technical communication.
User Experience Professionals Association (UXPA)User Experience Professionals Association (UXPA) International supports people who research, design, and evaluate the user experience (UX) of products and services.
Write the DocsWrite the Docs is a global community of people who care about documentation. We have a Slack community, conferences on 3 continents, and local meetups.
World Information Architecture AssociationWorld Information Architecture Association is dedicated to growing awareness of the discipline of information architecture while promoting social responsibility among practitioners.

While I think it might be a little while before I jump into a new “home” (I’m still dealing with closing up the old one), there are a lot of good suggestions here, and plenty more out there. Here’s wishing you good luck at wherever you land, and hopefully I will meet up with you through one or more of these in the future.

 

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Good writing always gets you ahead.

Captain Picard has a lot of editing to do with ipads around him everywhere.
Even Picard knows that if you don’t have good writing and editing, things fall behind when you have a lot of editing to do.

I’ve been job searching again, as my last contract ended about a month ago. I’ve had some ups and downs in the last month, to say the least, but finding the next gig is always a priority (even though I said I was going to take the summer off). I’m still doing a few hours here and there of freelancing, but it’s not paying the bills, so the search goes on.

But as I’m working on coming up with a curriculum for the technical editing course I’m slated to teach at NJIT this fall, and following a phone interview with a recruiter for another job, it occurs to me that good writing and editing has always been a mainstay in my career, even before I got involved in technical communications.

The first job I had that involved writing was as a consumer affairs representative for the company that makes Arm & Hammer products. Part of the job was not only taking notes about the consumer calls, but also answering written inquiries. Now remember, this is in the days before the web, so phone calls and letters were all we had, but they kept us busy! My department had several form letters that we could use for the most common correspondence we’d get, but now and then, we’d have to customize one of those form letters, or write a totally new letter. I was often told, as a kid fresh out of college, that I was a good writer, and my letters usually didn’t need as many tweaks as the others in my group.

Fast forward to the job that launched me into looking at technical communications. I was working as an application specialist at a huge philanthropy/non-profit. My department used instructional design techniques and technical editing to review grant application processes, and help those writing the grant applications and review processes to turn those paper processes into digital processes. I’d have to check for grammar, sentence structure, make sure that instructions were clear to elicit the responses that were expected from those using the content management system. I didn’t know the terms “instructional design” or “technical editing” or “content management” at the time, but figured them out later when I got laid off from that position, and decided to go back to school to do…something. I was often praised by my manager that I understood grammar and knew how to make the correct edits better than my predecessor, and we bonded over Oxford commas.

And to think, I wasn’t even an English major! But I always liked learning languages and I always did well with grammar lessons, so it seemed natural to me.

Fast forward again to now. Many of the jobs that I’ve applied to in the past few years or so have involved my ability to write and edit. Some of those jobs were earned, and I had to show that I could write and edit, and I did successfully. I had done very well in graduate school in my technical editing class, and now I’m working on revamping the curriculum for the same class which I’m about to teach this fall.

These days, it seems like good writing and editing is going by the wayside. Digital writers depend too much on spell checker and grammar checker to be caught by their word processing or editing software, when that’s only a tool to help catch the obvious mistakes. I don’t know how many times I’ve checked and double-checked a document and found mistakes that spell checker did not find. Those tools on common software can’t find sentence structure phrases that would be unfamiliar to a machine doing translation to find turns of phrase that aren’t found in other languages.

As I continue my search for the next big thing I’ll be doing, I’m realizing that my attention to grammar and language has been a boon for my career, and if I didn’t have that, I wouldn’t be where I am today. It’s something that’s so simple and starts at a very young age while still in elementary school. For those who make arguments about evolving language and grammar, and advocate that emoji are part of written language, I disagree. Straightforward language, but written and spoken, has always helped me in my career, and I suspect that it will continue to help me going forward. Technical writing and technical communication beseeches that we use a solid foundation of good language skills, as it is a requirement for those in the field to do our job properly.

If you usually don’t do much authoring or editing, it would be worth taking a refresher course. I think the STC sometimes provides great ones online. In these days of digital writing when no one is properly checking content, it’s worth the time and effort to make sure that you have the skills to do what software or a machine sometimes can’t do.

What do you think? Include your comments below.

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John E. McIntyre’s trigger warning about taking his editing class- Baltimore Sun

Take a seat, school’s back in session. Here’s John E. McIntyre’s “trigger warning” to new students at his editing class at Loyola University Maryland.

Source: John E. McIntyre’s trigger warning – Baltimore Sun

I highly, highly encourage you to watch the video in this link, especially if you’ve ever taken an editing class.  This reminded me SO much of what I had to go through in the technical editing course that I took at NJIT with Dr. Norbert Elliot.  He’s retired now, but his lessons definitely live on! I showed this to one of my classmates from the class, and she said this was exactly how she imagined Dr. Elliot in her imagination, but with a different appearance, naturally.  I spent many weekends and weeknight pouring over texts. Our usual assignment would center on a particular common grammatical error, such as the use of commas. We’d be provided eight to ten sentences, which we would not only edit, but we had to give citations from various grammar rule books–such as the Chicago Manual of Style–and explain WHY it was wrong. It was NOT an easy class by any means, but I eeked out an A, and it was one of the first grades I received in grad school.

Did you have an editing class that was similar to what this gentleman was teaching or what I experienced? Did it help you as a technical communicator (I know it helped me!)? Share your experiences in the comments below.

–TechCommGeekMom

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Contracting Adventures Lay Ahead…

Indiana Jones
Taking on new contracting positions is always an adventure. Indiana Jones knows all about that!

It’s been a quiet start to 2016 for me, even though there have been some things going on for me “behind the curtain”. I wasn’t ready to share just yet, but I think I am now, since things have settled down for the moment.

My contract as a knowledge management specialist ended early. The projects that they kept saying to me, “They are coming…we’re waiting for approval…” fell through. Two of them. They also didn’t have any other work for me to do, so understandably, they cut the contract short. Unlike some other jobs, I was greatly relieved to be released. I did not feel that this particular position and company was a great fit. Even though I truly tried to give it a chance, I remember not having good feeling about the place from my first day of work there, and my gut instincts were right. It wasn’t a good match in the end, and the fact that they didn’t plan well for my presence there proved that.

In the meantime, I had two events that changed the picture rather quickly.

TechCommGeekMom speaking at the PANMA/STC-PMC February 2016 meeting (photo courtesy of Timothy Esposito for STC-PMC)
TechCommGeekMom speaking at the PANMA/STC-PMC February 2016 meeting (Photo courtesy of Timothy Esposito for STC-PMC)

First, I was invited to be a panelist/presenter for a meeting that combined the Philadelphia Area New Media Association (PANMA) and the STC-Philadelphia Metro Chapter memberships. The meeting was about freelancing and contracting. Each group contributed two speakers, and I was one of the two representing the STC (the other was my friend, David Calloway). I was the last one to present or speak, and to be honest, I came completely unprepared. I thought it’d be a quick introduction thing, and then moderators would ask questions based on our experiences and background. (I guess I’ve been watching too many American political debates lately.) I was glad that I went last of the four presenters. Although the other three presenters covered much of what I would’ve said, I still had a few things to contribute. David and I took the stance of being contractors rather than freelancers. And as you might remember, several months ago I started my own freelancing company, but it hasn’t quite taken off yet.

But I will admit, listening to the others, I had a big realization of my own that night. I’ve been a contractor for several years, but not of my own choosing. I’ve tried finding full-time employee jobs, and it hasn’t happened in years. I think the last time I was not a part-time person or a non-contract person, it was still the 20th century! Yet perhaps, without my knowledge, I’ve already been a freelancer by default of being a long-term contractor.

That was my “A-HA!” moment, as Mitchell Levy likes to call it. I realized that yes, perhaps I have been a freelancer all along, and perhaps it really isn’t so bad to constantly be getting contract jobs. After the meeting, I told my husband about the discussion, and he pointed out that there was great opportunity in being a contractor. The biggest thing he pointed out was that each contracting job was an opportunity to learn new things. I would learn more about different industries, and often I’d learn more about new software, new procedures, and generally pick up a few new skills. I would also learn more about myself, namely what I’m good at, what I’m not as good at, and what I actually like doing.  The more I thought about it, I realized that he was right. These are all opportunities to hone different parts of myself, both in improving what I do well, learning new things, and gaining insight about what is best about my capabilities and how to use them.

Group of PANMA and STC panelists, February 2016 (Photo courtesy of Timothy Esposito for STC-PMC).
Group of PANMA and STC panelists, February 2016 (Photo courtesy of Timothy Esposito for STC-PMC).

Now, not everyone can be a contractor. It’s not easy because of complications of being a non-employee, thus you don’t get the same rights and benefits, like affordable health insurance, as a contractor. Some agencies that contract out do offer these benefits, but they are usually at a higher rate than at a large company. But, at the same time, there are certain flexibilities that a contractor has. If a contractor is careful with personal finances, he/she can take time off, or work more than one position over time. Granted, in 99.99% of cases, if you don’t work, you don’t get paid. So, for example, when I go to the STC Summit in May for about a week, I won’t be paid for “paid vacation”. In fact, a contractor doesn’t get any paid vacation. You get paid for the hours that you work. So, that can be good, and can be bad. If you are a good contractor, you communicate these occasions with your manager, and you ensure that you are caught up with your work to be able to do this, it provides a little flexibility that an employee doesn’t have.

I’ve lamented the woes of being a consultant recently, and it was especially because I was in a bad situation. It was not a good fit, and the worse parts of being a contractor were at their absolute worse. But now that I’ve been away from that, with the help of this PANMA/STC-PMC panel last week, I’m starting to change my attitude a little bit.

With that in mind, I took a new job that started this week…as a contractor. I will be working for a global insurance company as a content writer/copywriter for their global self-service websites. This is a big change for me, because while you’ve known me as a social media writer, I really haven’t done any writing for a company this way before. I originally was reluctant to take the job, as it’s a far commute than what I’m used to and I’m taking a significant pay cut to do this job. But, I saw it as an opportunity to actually put my technical writing, editing, and UI/UX experiences to work in a different way, so it’s worth a try. After all, the contract is only for six months with a possibility for extention. Unlike the last position I took in which I had a sinking feeling about it (and my instincts were right about it), I have a better feeling about this position. After completing my first day, I think it’ll be a challenge to do things from a different perspective, but I liked the group of people I’ll be working with, the environment was more inviting, and I could tell that the work we’d be doing is much more in line with my experiences.  While I’ll be learning to do copywriting the way they want, I’ll still be using skills I’ve acquired from all the conferences, webinars, grad school, and social media experiences I’ve had. In other words, I think this is a much better fit, and I think I can learn something positive from this position, which makes me feel much better about taking the position.  Everyone was speaking tech language that I understood, and I was deep in the mix with information architects and visual designers as well as spending a lot of time with the other copywriter on my first day. I think it’s going to be a good thing!

I’ve also been continuing to work on a part-time basis with my old content strategist/management job at BASF. It’s my “moonlighting” job, as I call it, but it helps keep those skills fresh at the same time while working with another company that I truly like.

See? Even the old Templar Knight agrees with this attitude change.
See? Even the old Templar Knight agrees with this attitude change.

These next months are going to be obviously very busy, but I think they’ll provide some good insights into something new for me. I’ll be able to truly write blog posts from a technical writing and UI/UX perspective based on new experiences. Hopefully, future contracting positions will also be providing great learning experiences along the way. Perhaps embracing being a contractor means that I will be more of an adventurer than I thought.

 

 

 

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How to Write a Sentence – Infographic

The Wonder Woman of Writing, Marcia Riefer Johnston, has recently created a fantastic infographic on how to create a sentence. If anyone knows how to break it down, she does!

For more information, check her website, Writing Rocks!

How to write a sentence: infographic
Courtesy of: Writing.Rocks