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Whitepaper: The Future of Mobile Learning: Empowering Human Memory and Literacy

Yes, it’s official. I’ve written a whitepaper.

Actually, I wrote it a while ago, but just haven’t gotten around to reformatting it. This is actually a paper that I wrote for one of my classes recently just before I graduated, and it was edited by Mayra Aixa Villar. When editing the paper at the time, it was she who suggested that I either present this somewhere, or post it as a whitepaper here on my blog. Since I’m not able to get to any professional meeting anytime soon, I’m taking the latter suggestion, and posting it here. So, before anything else, many thanks to my friend Mayra for not only editing and providing criticism on this paper, but for helping me feel confident to put my work out there. (Muchas gracias, mi amiga querida!)

That being said, this whitepaper is entitled, “The Future of Mobile Learning: Empowering Human Memory and Literacy.” The basic concept behind this is that many of the basic elements that humankind formulated to enable memorization and literacy throughout history are basic elements that are used and needed in formulating the foundations of creating effective m-learning.

I hope my readers like the paper and find it helpful. Please download, pass around, and/or refer to this page! (Oh, and if you’d like me to present this somewhere, let me know! ;-))

Whitepaper: The Future of Mobile Learning: Empowering Human Memory and Literacy

Edited to add July 2015: This paper has now been presented three times as of July 2015, at the 2014 e-learning 3.0 Conference at Drexel University, at the 2015 STC-PMC Conduit/Mid-Atlantic Technical Conference, and as a presentation/workshop at the 2015 IEEE ProComm.

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I’ve hit the “Big Time” in Tech Comm!: I’m an Adobe Webinar Presenter now

It’s been rather exciting in the last week or so for me. Much like being in Times Square where there are so many lights and sights and sounds that one can’t possible keep up with it all in one outing.

Last week was a big week for me. My much-publicized webinar that was hosted by Adobe was presented last week. It went by so fast that it almost feels like a dream! But now I have evidence that it really happened, as Adobe just published the recording of the webinar presentation on its Technical Communications Suite -OnDemand Seminar  website today.  I’d been waiting all this time to comment about it, but wanted to have the link first.

You can find my webinar–now an Adobe OnDemand seminar here:

Transition from Content Consumer to Content Creator: Dual Viewpoints.

(There is a sign in at the Adobe site, but it’s free.)

I need to thank Maxwell Hoffman for his guidance in the process. He gave me a lot of fantastic advice and things to think about, as well as some great editing of the drafts for the slideshow that accompanied the talk.  If you ever have the chance to work with him, you will definitely enjoy yourself and learn from a master.

I also need to thank Adobe and especially Parth Mukharjee for the opportunity of a lifetime to do this. It was Parth who read my posting here and contacted me through Twitter to make it all happen.  Thank you, Parth! Another Adobe “shout out” to Saibal Bhattacharjee as well for his assistance in this process. I have to say, all I did was use my voice, and to know that people at Adobe were listening, well, that feels rather great, and again, I appreciate this fantastic opportunity. I was already an Adobe fan, but this experience made my loyalty to the brand even deeper. I would readily welcome the opportunity to do another webinar or any other opportunities that Adobe might bring my way. 🙂

I also can’t forget to thank Mr. Mobile himself, RJ Jacquez, blogger of The m-Learning Revolution blog. In the past few months, this former Adobe evangelist has become my friend and a mentor, and I felt that before I took on this endeavor, I needed his blessing. (I didn’t really need his blessing, but it felt right to talk to him about it first.) He definitely supported me and encouraged me to take advantage of this webinar opportunity, and I’m glad he did. So, thanks RJ. You da man. 😉

And then there are the other friends from all walks of my tech comm life that attended–many thanks for your support as well!

I’m proud of the work I did for this presentation, and I hope that anyone who takes the time to listen and watch it will get something helpful out of it, and learn something. I will never claim to be an expert on anything, but as this entire experience has taught me, it is worth it to try new things out by doing and not be afraid to use your own voice now and then to express yourself. You never know what good things might happen. 😀

(Update 9/17/2015 – The links to the webinar have been updated as Adobe has archived the presentation’s location on their website.)

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TechComm Event of the Year! Please attend my first Webinar presentation!

OK, I don’t know that it’s THE techcomm event of the year, but it is to me!

Please come attend my first webinar presentation, “Transition from Content Consumer to Content Creator: Dual Viewpoints,” graciously hosted by Adobe Systems.

It’s tomorrow, 5 June 2012, from 1:00 PM- 2:00 PM US/Eastern / 10:00 AM – 11:00 AM US/Pacific.

Here’s the description for the webinar:

The technical communications world is changing quickly with technological advances. It can be a difficult transition from content consumer to becoming a content creator. If you are new to the technical communications field and trying to find some direction, how do you make that transition and learn the tools of the trade? Join technical communicator Danielle Villegas, who blogs and tweets as TechCommGeekMom, as she discusses the challenges of being a content manager, pursuing a professional course in Technical Communication, and moving ahead in a technical communications career. Danielle will concentrate on content for mobile devices while sharing her first hand experiences learning about the most desired skills. She will be discussing how visual and web design, technical writing and editing, and content management skills come together to create good technical content.

I am very excited to be doing this, and truly hope that you will attend and hear what I have to say. I’ve been working hard to create a presentation that will be . It’s merely based on my own experiences, and I hope it opens up some great discussions in the tech comm world.  Registration is free, too!

You can sign up by clicking on the link above for the title of the webinar.

See you there!

(Updated 9/17/2015 – The webinar link has now been archived, so the link in the article to the webinar has been updated.)

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Blast from the Past – Volume 2: International English?…Not here…

For today’s “Blast from the Past” from my graduate school blog, I point out something that should be fairly known– there is no such thing as International English. There just isn’t. Roger E. Axtell wrote a marvelous book titled, Do’s and Taboos of Using English Around the World  (1995, Castle Books) to prove the point. He gives a fantastic example taken from a Brigham Young University study posing the question,

What country is being described?

This country is about two hundred years old. It was colonized by England. The people are rugged individualists who value their independence in their large, not yet fully developed land. Their founders were strong pioneering men and women, and many of the modern inhabitants believe if they were faced with the same difficulties as today, they could overcome them as well as their forebears did. They love sports and the outdoor life and enjoy one of the highest standards of living in the world. (64)

If you guess the US, then you’d also be partially right. South Africa, New Zealand, Australia and Canada can also make that same claim. Additionally, there are lots of Commonwealth countries around the world that are also former English colonies that can speak a different version of the English language than these larger countries mentioned.

So, when I saw this reference below, while it’s all in good fun, I had to bring it up. It makes a big point that still holds now, more than a year after I’ve written it. Simplified English is still something that all technical communicators should try to achieve with any and all projects they do. It could literally make a world of difference in whether a concept is understood or not, especially in a world that’s communicating on a more global–and mobile–level every day.

Enjoy the good giggle.

–techcommgeekmom


Since last year, I’ve had an interest in the concept of “International English”, or, it might be argued, the lack thereof.  One of the things that I had read through the sources of my International English podcast I had done for my PTC 624 class (found here) was that there was a theory that given enough time, there would be no commonality between dialects of English, and that these different dialect would become new languages unto themselves.

My thinking is that despite the fact that there are some colloquial differences between British English, American English, Australian English, South African English, etc. that the base language is still the same. It’s no different in other languages, where different South American, Caribbean and Mexican Spanish dialects are still generally understood by someone living in Spain.

Well, I guess I was proved wrong when I saw this clip on SNL this past weekend.  It is a parody of many of the modern-day British gangster movies that have come out in the last decade or two.  Watch this, and tell me if that divergence of the English language hasn’t already happened:

SNL: A British Movie – ‎’Don’ You Go Rounin’ Roun to Re Ro’

(Again, if this copy of WordPress allowed me to embed the video player here, I would have. Enjoy!)

Posted in mobile, singular experience, Uncategorized

Project Tin Can: Good Communication or just a Tin Can Alley?

Something I’ve been hearing about lately is something called, “Project Tin Can,” and it’s been a topic that seems to come back again and again in reference to m-learning. “Oh, I think great strides are being made with ‘Tin Can’,” or “I think ‘Tin Can’ might help to solve that problem in how it relates to m-learning,” I’d hear. I knew it has to do with how scoring and assessments are done, but what is it beyond that? Why should I even begin to pay attention to this?

Of course, I had to start doing some research, because if this is a hot topic that affects m-learning, I need to be on top of it, right?

First, if one doesn’t have an understanding of SCORM, one has to understand that first.  SCORM, for all you technical communicators that don’t know, is best explained by Rustici Software, which works very closely with the ADL who set these standards:

SCORM is a set of technical standards for e-learning software products. SCORM tells programmers how to write their code so that it can “play well” with other e-learning software. It is the de facto industry standard for e-learning interoperability. Specifically, SCORM governs how online learning content and Learning Management Systems (LMSs) communicate with each other. SCORM does not speak to instructional design or any other pedagogical concern, it is purely a technical standard…. The SCORM standard makes sure that all e-learning content and LMSs can work with each other, just like the DVD standard makes sure that all DVDs will play in all DVD players. If an LMS is SCORM conformant, it can play any content that is SCORM conformant, and any SCORM conformant content can play in any SCORM conformant LMS.  (See http://scorm.com/scorm-explained/ for more details)

Okay, so we have a set of standard for e-learning so that all content can work together congruently.

Great! So, why mess with what works?

Well, SCORM was developed about a decade or so ago, and while it’s worked great, a lot has changed in how educational content is delivered. A decade ago, we didn’t have smartphones in the same way that we do now, and tablets were still thought of as either pads of paper or slabs of slate that you wrote on with chalk. Mobile devices took off in the last few years much faster than anyone anticipated.  Obviously, if there are new means of technology, there are also new means of learning and delivering learning content to learners.  ADL, the SCORM proctors, realized that they need to stay ahead of the curve and start looking new solutions as mobile technology started to integrate into daily life.

While I had heard of Tin Can, it most recently was brought to my attention by Chad Udell of Float Learning. Float Learning is hot on the trail of TinCan, as evidenced by their May 2012 newsletter. Chad posted this link on Twitter to the following article by Reuben Tozman of the edCetra Training Blog: Instructional Design Tips for Tin Can, which talks about how Reuben and his company started to use Tin Can to start using methods that had their foundations in SCORM for a project, but ultimately needed the flexibility of Tin Can to evolve and progress with the project. I also looked at this article by Ben Clark of Rustici Software, as posted by Aaron Silvers of ADL on “What is Project Tin Can?“, which basically outlined what Tin Can was in broad terms, but it wasn’t completely clear to the “lay person” like me.

The most helpful thing in helping me understand what Tin Can is was to listen to episode #7 of “This Week in M-Learning” with RJ Jacquez and Rob Gadd, which can be found either on this website or on iTunes. They had Aaron Silvers and Jason Haag of ADL as guests on the show, and being that both Aaron and Jason are very much part of and deeply into the Tin Can project, they were excellent sources to consult.

The following are the notes that I took from the conversation (and hopefully I’m summarizing and paraphrasing most of the conversation correctly–let me know if I have any inaccuracies):

First and foremost, both SCORM and TinCan API (as it’s now known) are not standards, but rather they are specifications. SCORM is a widely adopted and used specification, but it’s still just a specification, not a standard. That’s an important distinction to make up front.

From there, it was explained in the podcast that Project Tin Can started around 2008, when ADL started looking at whitepapers and various resources to determine how they were going to develop new standards within SCORM to develop a platform that could move forward rather than a specification. With social media starting to have a stronger presence in the world, especially on mobile, something was needed that wasn’t being pre-defined or pre-described yet was something that SCORM tried to addressed. For example, how could people have ubiquitous access to online data? How could a self-sustaining, open source system be created in the process to build this new specification/platform/standard using as many ideas as possible to push the evolution of the system continually into the future?

Tin Can API–the end result thusfar of that research–is a major component of tracking of learning activity in next generation of SCORM.

RJ asked a major question in the podcast, which was, “What is the big deal of Tin Can?” It’s a valid question, after all. Aaron, Jason, and Rob (who is using Tin Can at his mobile technology firm) explained that Tin Can allows for mobile SCORM tracking to work optimally, both offline as well as online. The spec is meant to help level the playing field so that the content can plug into new platforms without losing content in transfer, giving it far more flexibility and ease to help mobile technology use SCORM specs.

It was noted that the need to be simpler was key for implementation; it needed to be more flexible than SCORM, so the concept behind Tin Can is not only to use it for e-learning and m-learning, but to provide deliverables of different code libraries that go beyond online learning. It was noted that Articulate Storyline is using a simpler version of Tin Can rather than SCORM, but it’s more capable in its deliverable, and Blackboard is using a form of it as well.

Another big point was that Tin Can API can be initiated with informal training and not start with an LMS (Learning Management System). The idea is that learning not initiated with an LMS would take credentials from social media sites like Twitter, Facebook, or Google (I believe Pinterest and Klout have these kinds of sign-ins). The idea is that by obtaining credentials from such sources, the content from a Tin Can-compliant app would already knows who you are. In other words, if you are already authenticated through a single sign-in ID, the app will be able to collect activity and log it. It was noted that not a lot of overhead to search for content, and Tin Can would allows smaller companies to do it for their projects.

So, the burden is lighter than SCORM. An LMS isn’t needed but it can integrate with an LMS; it is not specified to be a stand-alone but rather could expand the capability of any enterprise system by taking data about what you are doing in one place and allow other systems can see how you are performing, making it interoperatable and ubiquitous. Tin Can is meant to find a common ground to help look at data in context, helping disparate systems talk to each other.

As Tin Can API is a spec in early stages, it’s evolving very quickly thanks to
the project being highly community-based, in which things change quickly in weeks and months instead of over years like SCORM. Between the huge community support–slightly like crowdsourcing through specific online social media and other outlets– and getting some smaller m-learning “boutique” firms jumping in now, Tin Can is gaining great momentum. Rustici Software has been doing the research for ADL; ADL proposed what they wanted from their requirements, and Rustici were fortunate to get the job of bringing it to fruition. Aaron and Jason explained that Rustici released workable prototype that was incomplete–but workable–implementing the concept of using an activity stream in the Tin Can spec. (An example of an activity stream that they gave was Facebook’s layout.) Even after the initial project was completed, Rustici continued to build it out and offered what they did as open source, and their continued work was adopted readily by the Tin Can community.

So–the podcast was pretty informative and yield some of the best information to understand.

It seems to me that Tin Can API is still something to continue to watch, whether one is an m-learning developer, or even as an instructional designer or m-learning specialist. My impression was that Tin Can is meant to eventually go beyond m-learning and e-learning, and extend into other mobile applications as mobile technology specifications and standards evolve. Single-sourcing is a huge issue in mobile technology, and it seems to be that this is a project that is very much centered on making that happen.

For more information on Tin Can API, I recommend visiting the links above, and give a visit to http://scorm.com/tincan/.