Posted in Uncategorized

TechComm Event of the Year! Please attend my first Webinar presentation!

OK, I don’t know that it’s THE techcomm event of the year, but it is to me!

Please come attend my first webinar presentation, “Transition from Content Consumer to Content Creator: Dual Viewpoints,” graciously hosted by Adobe Systems.

It’s tomorrow, 5 June 2012, from 1:00 PM- 2:00 PM US/Eastern / 10:00 AM – 11:00 AM US/Pacific.

Here’s the description for the webinar:

The technical communications world is changing quickly with technological advances. It can be a difficult transition from content consumer to becoming a content creator. If you are new to the technical communications field and trying to find some direction, how do you make that transition and learn the tools of the trade? Join technical communicator Danielle Villegas, who blogs and tweets as TechCommGeekMom, as she discusses the challenges of being a content manager, pursuing a professional course in Technical Communication, and moving ahead in a technical communications career. Danielle will concentrate on content for mobile devices while sharing her first hand experiences learning about the most desired skills. She will be discussing how visual and web design, technical writing and editing, and content management skills come together to create good technical content.

I am very excited to be doing this, and truly hope that you will attend and hear what I have to say. I’ve been working hard to create a presentation that will be . It’s merely based on my own experiences, and I hope it opens up some great discussions in the tech comm world.  Registration is free, too!

You can sign up by clicking on the link above for the title of the webinar.

See you there!

(Updated 9/17/2015 – The webinar link has now been archived, so the link in the article to the webinar has been updated.)

Posted in Uncategorized

Blast from the Past – Volume 2: International English?…Not here…

For today’s “Blast from the Past” from my graduate school blog, I point out something that should be fairly known– there is no such thing as International English. There just isn’t. Roger E. Axtell wrote a marvelous book titled, Do’s and Taboos of Using English Around the World  (1995, Castle Books) to prove the point. He gives a fantastic example taken from a Brigham Young University study posing the question,

What country is being described?

This country is about two hundred years old. It was colonized by England. The people are rugged individualists who value their independence in their large, not yet fully developed land. Their founders were strong pioneering men and women, and many of the modern inhabitants believe if they were faced with the same difficulties as today, they could overcome them as well as their forebears did. They love sports and the outdoor life and enjoy one of the highest standards of living in the world. (64)

If you guess the US, then you’d also be partially right. South Africa, New Zealand, Australia and Canada can also make that same claim. Additionally, there are lots of Commonwealth countries around the world that are also former English colonies that can speak a different version of the English language than these larger countries mentioned.

So, when I saw this reference below, while it’s all in good fun, I had to bring it up. It makes a big point that still holds now, more than a year after I’ve written it. Simplified English is still something that all technical communicators should try to achieve with any and all projects they do. It could literally make a world of difference in whether a concept is understood or not, especially in a world that’s communicating on a more global–and mobile–level every day.

Enjoy the good giggle.

–techcommgeekmom


Since last year, I’ve had an interest in the concept of “International English”, or, it might be argued, the lack thereof.  One of the things that I had read through the sources of my International English podcast I had done for my PTC 624 class (found here) was that there was a theory that given enough time, there would be no commonality between dialects of English, and that these different dialect would become new languages unto themselves.

My thinking is that despite the fact that there are some colloquial differences between British English, American English, Australian English, South African English, etc. that the base language is still the same. It’s no different in other languages, where different South American, Caribbean and Mexican Spanish dialects are still generally understood by someone living in Spain.

Well, I guess I was proved wrong when I saw this clip on SNL this past weekend.  It is a parody of many of the modern-day British gangster movies that have come out in the last decade or two.  Watch this, and tell me if that divergence of the English language hasn’t already happened:

SNL: A British Movie – ‎’Don’ You Go Rounin’ Roun to Re Ro’

(Again, if this copy of WordPress allowed me to embed the video player here, I would have. Enjoy!)

Posted in mobile, singular experience, Uncategorized

Project Tin Can: Good Communication or just a Tin Can Alley?

Something I’ve been hearing about lately is something called, “Project Tin Can,” and it’s been a topic that seems to come back again and again in reference to m-learning. “Oh, I think great strides are being made with ‘Tin Can’,” or “I think ‘Tin Can’ might help to solve that problem in how it relates to m-learning,” I’d hear. I knew it has to do with how scoring and assessments are done, but what is it beyond that? Why should I even begin to pay attention to this?

Of course, I had to start doing some research, because if this is a hot topic that affects m-learning, I need to be on top of it, right?

First, if one doesn’t have an understanding of SCORM, one has to understand that first.  SCORM, for all you technical communicators that don’t know, is best explained by Rustici Software, which works very closely with the ADL who set these standards:

SCORM is a set of technical standards for e-learning software products. SCORM tells programmers how to write their code so that it can “play well” with other e-learning software. It is the de facto industry standard for e-learning interoperability. Specifically, SCORM governs how online learning content and Learning Management Systems (LMSs) communicate with each other. SCORM does not speak to instructional design or any other pedagogical concern, it is purely a technical standard…. The SCORM standard makes sure that all e-learning content and LMSs can work with each other, just like the DVD standard makes sure that all DVDs will play in all DVD players. If an LMS is SCORM conformant, it can play any content that is SCORM conformant, and any SCORM conformant content can play in any SCORM conformant LMS.  (See http://scorm.com/scorm-explained/ for more details)

Okay, so we have a set of standard for e-learning so that all content can work together congruently.

Great! So, why mess with what works?

Well, SCORM was developed about a decade or so ago, and while it’s worked great, a lot has changed in how educational content is delivered. A decade ago, we didn’t have smartphones in the same way that we do now, and tablets were still thought of as either pads of paper or slabs of slate that you wrote on with chalk. Mobile devices took off in the last few years much faster than anyone anticipated.  Obviously, if there are new means of technology, there are also new means of learning and delivering learning content to learners.  ADL, the SCORM proctors, realized that they need to stay ahead of the curve and start looking new solutions as mobile technology started to integrate into daily life.

While I had heard of Tin Can, it most recently was brought to my attention by Chad Udell of Float Learning. Float Learning is hot on the trail of TinCan, as evidenced by their May 2012 newsletter. Chad posted this link on Twitter to the following article by Reuben Tozman of the edCetra Training Blog: Instructional Design Tips for Tin Can, which talks about how Reuben and his company started to use Tin Can to start using methods that had their foundations in SCORM for a project, but ultimately needed the flexibility of Tin Can to evolve and progress with the project. I also looked at this article by Ben Clark of Rustici Software, as posted by Aaron Silvers of ADL on “What is Project Tin Can?“, which basically outlined what Tin Can was in broad terms, but it wasn’t completely clear to the “lay person” like me.

The most helpful thing in helping me understand what Tin Can is was to listen to episode #7 of “This Week in M-Learning” with RJ Jacquez and Rob Gadd, which can be found either on this website or on iTunes. They had Aaron Silvers and Jason Haag of ADL as guests on the show, and being that both Aaron and Jason are very much part of and deeply into the Tin Can project, they were excellent sources to consult.

The following are the notes that I took from the conversation (and hopefully I’m summarizing and paraphrasing most of the conversation correctly–let me know if I have any inaccuracies):

First and foremost, both SCORM and TinCan API (as it’s now known) are not standards, but rather they are specifications. SCORM is a widely adopted and used specification, but it’s still just a specification, not a standard. That’s an important distinction to make up front.

From there, it was explained in the podcast that Project Tin Can started around 2008, when ADL started looking at whitepapers and various resources to determine how they were going to develop new standards within SCORM to develop a platform that could move forward rather than a specification. With social media starting to have a stronger presence in the world, especially on mobile, something was needed that wasn’t being pre-defined or pre-described yet was something that SCORM tried to addressed. For example, how could people have ubiquitous access to online data? How could a self-sustaining, open source system be created in the process to build this new specification/platform/standard using as many ideas as possible to push the evolution of the system continually into the future?

Tin Can API–the end result thusfar of that research–is a major component of tracking of learning activity in next generation of SCORM.

RJ asked a major question in the podcast, which was, “What is the big deal of Tin Can?” It’s a valid question, after all. Aaron, Jason, and Rob (who is using Tin Can at his mobile technology firm) explained that Tin Can allows for mobile SCORM tracking to work optimally, both offline as well as online. The spec is meant to help level the playing field so that the content can plug into new platforms without losing content in transfer, giving it far more flexibility and ease to help mobile technology use SCORM specs.

It was noted that the need to be simpler was key for implementation; it needed to be more flexible than SCORM, so the concept behind Tin Can is not only to use it for e-learning and m-learning, but to provide deliverables of different code libraries that go beyond online learning. It was noted that Articulate Storyline is using a simpler version of Tin Can rather than SCORM, but it’s more capable in its deliverable, and Blackboard is using a form of it as well.

Another big point was that Tin Can API can be initiated with informal training and not start with an LMS (Learning Management System). The idea is that learning not initiated with an LMS would take credentials from social media sites like Twitter, Facebook, or Google (I believe Pinterest and Klout have these kinds of sign-ins). The idea is that by obtaining credentials from such sources, the content from a Tin Can-compliant app would already knows who you are. In other words, if you are already authenticated through a single sign-in ID, the app will be able to collect activity and log it. It was noted that not a lot of overhead to search for content, and Tin Can would allows smaller companies to do it for their projects.

So, the burden is lighter than SCORM. An LMS isn’t needed but it can integrate with an LMS; it is not specified to be a stand-alone but rather could expand the capability of any enterprise system by taking data about what you are doing in one place and allow other systems can see how you are performing, making it interoperatable and ubiquitous. Tin Can is meant to find a common ground to help look at data in context, helping disparate systems talk to each other.

As Tin Can API is a spec in early stages, it’s evolving very quickly thanks to
the project being highly community-based, in which things change quickly in weeks and months instead of over years like SCORM. Between the huge community support–slightly like crowdsourcing through specific online social media and other outlets– and getting some smaller m-learning “boutique” firms jumping in now, Tin Can is gaining great momentum. Rustici Software has been doing the research for ADL; ADL proposed what they wanted from their requirements, and Rustici were fortunate to get the job of bringing it to fruition. Aaron and Jason explained that Rustici released workable prototype that was incomplete–but workable–implementing the concept of using an activity stream in the Tin Can spec. (An example of an activity stream that they gave was Facebook’s layout.) Even after the initial project was completed, Rustici continued to build it out and offered what they did as open source, and their continued work was adopted readily by the Tin Can community.

So–the podcast was pretty informative and yield some of the best information to understand.

It seems to me that Tin Can API is still something to continue to watch, whether one is an m-learning developer, or even as an instructional designer or m-learning specialist. My impression was that Tin Can is meant to eventually go beyond m-learning and e-learning, and extend into other mobile applications as mobile technology specifications and standards evolve. Single-sourcing is a huge issue in mobile technology, and it seems to be that this is a project that is very much centered on making that happen.

For more information on Tin Can API, I recommend visiting the links above, and give a visit to http://scorm.com/tincan/.

Posted in Uncategorized

Um, that’s nice but…

Apple made it known to users of iWork.com that their documents would no longer be saved there in favor of iCloud.  You can read more about it here.

Okay, I have no problem with that. It makes sense that Apple is pushing iCloud hard, and has been since the release of the iPad two and the iOS5 that came out. Fine.

But there’s a problem.

If you are using the iWork apps in iPad or iPhone (I can’t speak for Macs, since I don’t have one), if you try to utilize the “Share and Print” feature, you can’t save it to the iCloud. Oh no, you can’t.  Well, I speak only for the “Pages” app, which is the only one I’ve downloaded for my iPad. I’ve updated it as far as it can be updated, but that little feature hasn’t changed. It can share to iWork.com, or to iDisk, but there is no feature to go to the iCloud. Now, you’d think that perhaps the iWork.com option would reroute to the iCloud, but noooOOOOOOOooooo. It doesn’t.  Now, I’ve set up an iWork/iCloud account, and so, naturally, I would think that I could try to save my docs there. They do save when I sync my iPad with the iCloud, but I don’t think they save to my iCloud/iWork account at all. It’s frustrating.

One of the big things that is important and a hot issue with mobile technology right now is the ability to be able to have a singular experience between your mobile apps and your…non-mobile apps (like your desktop/laptop). This was a big issue for RJ Jacquez on his blog very recently in the post named, “The Importance of Having a Singular Computing Experience for Mobile Learning,” noting Amazon’s Whispersync and Dropbox as examples of those who have it right.  So obviously, this has been on my radar recently,  and often is since I try to be the mobile grad student, working off both my laptop and my iPad, depending on where I am at the moment.

Since Apple tends to be a leader in mobile technology these days, wouldn’t you think that they would’ve added another option to the iCloud in the Pages app if they are trying to push users in that direction? It seems so obvious, yet they haven’t done it. They can always take out the “Share with iWork.com” option out in an update release once the site is completely blocked.  It just doesn’t make sense to me.

Am I missing something?