Remember the little contest I ran recently to win a chance at a free All-Access Pass to Information Development World 2015? I didn’t forget! A random drawing (not by me, to make it fair) was done of the tweets submitted for the free all-access pass to Information Development World 2015 in San Jose, California.
Ed was notified last week about winning the pass and the opportunity to attend. When informed of his win, he had this to say about it:
“All I had to do to win a free conference admission was send a tweet? I do that for free! I didn’t realize until recently how important conferences are to my career, so I’m excited to see different perspectives on content at Information Development World.
After narrowing down to three great choices, I finally decided to go with Lisa Welchman’s ‘Understanding digital governance’ [for my workshop day], because it’s probably the biggest issue we’re dealing with now.
I’m most looking forward to meeting new people, for sure. And I have to say that I plan to attend a variety of topics, not just one particular track, to get the most from my experience.
Having been on Ed’s ContentContent podcast, I know him well enough to know that even as an attendee, he will contribute a lot to conversations at the event. I know he’s excited about going, and he’s going to have a blast.
If you are going, make sure to say hi to him and congratulations at the event! Congrats, again, Ed, for the win! The odds were ever in your favor, evidently!
But it’s different this year! This year, I’M GOING! I’m pretty excited about this, because I know this is a conference that is definitely geared towards content strategists who are like me–someone who not only does content strategy, but also does content management, web design, user strategy, works with customer experience, and has a love of localization and globalization issues as well. Of course, the event is also covering other topics like content marketing, data and analytics, digital publishing, and content engineering. The point of this conference is to help those who touch content in any way, shape, or form and want to enhance the customer experience through content experiences. Sounds like my kind of conference, as if it was custom-made for someone like me who is still building her content-based career!
The main focus of IDW is customer-centric–which is something that will help a lot of information developers. Having originally come from a customer service/client services background before I entered the IT/techcomm world, I tend to have a better understanding than most people, so it comes a little more naturally to me. Today, content strategy really is all about personalization and making content speak to customers in a way that it feels like the content is talking to each customer specifically. That’s not an easy task. The goal of IDW is to help everyone get a much better understanding of how this is done, and how to make it work most efficiently so that content works for you, not against you. How could you not want to learn about that?
I’m not going to miss out this year. I’m going, and it would take a lot to stop me from going. There’s too much to learn and great content strategists to meet–why would I pass this up again? I’m not making the same mistake twice! It’s a fantastic investment in ME and what I can bring to my clients.
Have you registered for IDW yet? If so, great! If not, what are you waiting for? Register today!
As the year 2014 winds down, many have summarized the past year, as a reflection of all that has transpired. When I started to think about the past year, I wasn’t sure that it was all that great of a year at first, but the more I thought about it, I realized that despite some less than desirable things transpiring towards the end, there were actually a few good things that happened that were worth noting.
1) This was the first year that the number of hits my blog received for the entire year topped over 10,000 hits. It was a goal I had hoped to achieve, and I had to work for it. My stats would falter if I didn’t write an original blog post (like this one), and I think, despite the new achievement, my stats didn’t reflect what I had hoped, but I put that on myself. This was a very busy year, and it was difficult for me to keep up with writing original posts. So despite that, I’m glad that so many people still enjoy the content that I share here, whether it’s original content or shared content. I try my best to share what I find interesting in the hopes that others will find it interesting, too, and perhaps learn from that little piece of information as well.
2) I was able to travel to some new places and do new things. I went to the Intelligent Content Conference in San Jose, CA back in February, and went to the STC Summit in Phoenix in May. Not only did I have an opportunity to enhance my knowledge during these conference through the fantastic learning sessions, I also met a lot of new people. I love that I have some wonderful new professional connections as well as new friends. These conferences also gave me the chance to strengthen professional connections and friendships with technical communicators I met in the year before and the year before that. Becoming more ensconced in the tech comm community has meant a lot to me, and I have appreciated every connection I’ve made or deepened in the last year.
3) My writing opportunities changed. While I was writing mostly for my blog this year, I also wrote for other outlets instead. Some of those opportunities folded or didn’t work out, but other opportunities arose from the ashes, including two top ten articles for Content Rules’ blog, and a new opportunity to write for STC Intercom (which will be seen in the new year). I thank those who helped make those opportunities, and appreciate your faith in my abilities when I’ve sometimes doubted them.
4) I gave more presentations this year. I presented at the STC-PMC Mid-Atlantic Conference, but I also did my first presentation at the STC Summit. I also presented for the first time to a non-tech comm audience at the e-Learning 3.0 Conference at Drexel University this year. In other words, I pushed myself to do more this year and put myself “out there” more, even though I think there are others who have more to contribute than I do.
5) I had an opportunity to stretch myself professionally at work. I became more confident in my abilities to be a project manager and content strategist working on new websites at work with assignments I was given. I learned a new CMS (Adobe CQ) as a skill I’ll be able to carry with me going forward, and I was chosen to help with the most important part of the company’s new external site–the Careers section. I spread my wings so much in my job this year, and gained myself back in the process. My knowledge and full abilities were suppressed for so many years, that having the chance to truly use them and have people find them to be valuable helped me immensely.
6) In a somewhat unrelated topic, while I stretched my mind, I shrunk my body. To date, I’ve lost about 40 pounds this year. For once, I kept to my new year’s resolution, even if didn’t actually start until May or June! Part of my success was due to the tech comm community. Many have supported me or taken this journey with me. I love that the tech comm community’s reach goes beyond tech comm–and with this support, I know I will be able to continue to lose another 40 (or more) pounds into the next year.
I took a quick look at last year’s year in review, and in some respects, this year’s review isn’t that much different in overview. What makes this year different was that many of the events were new experiences, new faces came into my life both online and in-person, new relationships were forged, and old relationships became deeper and stronger. Networking connections have become friendships, both professionally and personally. For a person who lives a highly isolated life as I do, this is so incredibly valuable to me. I’ve always supported social media because it supports connections between people all over the world. Social media keeps me connected to all of you who support me–whether it’s through this blog, or on Facebook or Twitter or Google+ or LinkedIn.
Thank you all for being there for me through the good times and the bad. It’s because of these connections that this upcoming year, which is going to be filled with a lot of changes, that I know I’ll be okay. I have a support system that I didn’t have a few years ago. And hopefully, I’ve been part of others’ support systems as well. I know that several people were kind enough to reach out to me after my last blog post, and I felt humbled. I also reached out to a few people who were happy to offer help when I asked. I know that as I go forward in the next year, the tech comm community is one that I can easily crowdsource for feedback in my steps forward. My experiences this year reinforced this for me more than ever, and it’s not one I take for granted.
I had set several goals for 2013, and for the most part, I achieved many of them. Due to finally having a job this past year, I was able to pay for my new kitchen outright (okay, we saved on labor costs because my multi-talented husband installed everything–and I mean everything–except the Silestone countertops), so I have a new kitchen that I love. I definitely travelled more, as I visited Atlanta for the first time in 21 years due to the STC Summit, and I got to visit Portland, Oregon again for Lavacon. I didn’t get to go to the UK, however. And I still don’t look like a supermodel yet.
My 2014 goals are still fairly ambitious, I think. I would like to build upon my web publishing experiences at work, and figure out how to become a content engineer, rather than merely a content manager. I’m hoping that attending the Intelligent Content Conference in San Jose, CA this February and attending this year’s STC Summit in Phoenix, AZ will with help with that. I’m not sure if I’ll be able to make it to Lavacon again until later in the year. I still want to go to the UK, but I think I may have to wait a little longer for that. If there’s a way to combine a vacation and a conference there at the same time, perhaps I can pull it off later in the year instead of going to Lavacon (just to vary things up a bit). I had hoped to become a certified Muse expert last year, and that didn’t happen. Perhaps I can try this year. I also got the “WordPress for Dummies” book this year, which has inspired me to become more expert at using WordPress. I currently use the version hosted by WordPress itself, but I think it might be helpful to understand how the independently managed version works, too. If I can achieve some weight loss in the process during all of this, I will consider 2014 a success. 😉
As for predictions for 2014 in tech comm, I decided that I would be a little more analytical about it. Two years ago, it seemed that the push in tech comm was that we needed to think more carefully about content management reuse of content, and think in terms of mobile content. This past year, that was extended to translation and localization of content, taking it a step further. So with those concepts in mind, what’s the next step? In my mind, it’s implementation of all of these with more vigor. Some companies are on top of this, but it wouldn’t be surprising to me if many companies–even large, global companies–are not on top of any of this yet, or on top of it in an effective way. I think about companies that I’ve worked for in the past, and how, despite their size and availability of resources, these companies wouldn’t be cutting edge in distributing content for desktops or mobile, and regional sites were not as localized nor standardized as they should be. So, in my mind, this is the year of implementation.
Another thing to consider is technology changes. Over the past few years, we’ve been adapting not only to desktop or laptop interfaces, but we’ve also been adapting to more mobile devices like smartphones and tablets. Marta Rauch, a technical communicator friend of mine who is part of the Google Glass beta testing, pointed
out that 2014 is due to be a year in which even more portable, wearable mobile devices will become relevent. These devices would include something like Google Glass or similar products, but it also would include devices like Samsung’s wristband device or devices that are synchronized with car components. She’s got a point. Components are getting smaller, and technological portability is becoming more and more mainstream all the time. How do we decide what content is most user-friendly, reuseable, streamlined, and pertinent for these kinds of mobile devices? It’s something we need to start thinking about now.
So there you have it. At least in my mind, if we aren’t all wearing Comm Badges like in Star Trek by the end of the year, I don’t know what this world is coming to. 😉 But it’s hard for someone like me to figure out where the future is going. I’m grateful there are those who are on the cutting edge that can help me figure that sort of thing out, and can educate me on the latest and greatest so that I can bring it to my own workplace, as well as talk about it here on TechCommGeekMom.
I’m sure that there will be plenty of surprises coming up in 2014. As I said, I have three conferences that I’ll be attending in the first half of the year, and I know with the continuation of this great work contract I have, I will probably be learning a lot of new things through that opportunity, too. My philosophy is to never stop learning, and I plan to continue to learn a lot more going forward in the coming year.
What are you predictions for the coming year? Am I on target, or off-base? What did I forget to mention? Let me know in the comments.