Tag: mobile

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We are living in a Material World, but I’m a Digital Literate Girl.

Posted on by TechCommGeekMom

Tonight, I found out something that totally angered me. A year ago, I had applied for a scholarship, and moved heaven and earth between full-time work, taking two grad school courses and juggling motherhood of an autistic child to get this application in. I turned it in before the deadline, and according to what I could see on the application site– which was done through Moodle–(why Moodle? I have no idea.) I saw that a total of six people had applied, and two had sent the application in after deadline. So, if you took the other four people as the eligible ones (myself being one), I had a 1 in 4 chance of getting this scholarship. Pretty good odds, I would think, right? Well, I heard nothing. A year has passed, and having heard nothing at all–not even a “Sorry, Charlie” letter or note or even an announcement saying who actually won the award. Then today, I saw an email for this year’s invitation to apply to the same scholarship. I sent a note to the person who sent the email, saying that I never heard back, and I can’t apply now since I’m about to graduate, so it’s too late, but what happened?  She wrote back and said she had no record of it. I was able to pull up the record on Moodle, and sent her the screenshots that most definitely said that I had sent in all the information needed.  Her only reply was, in so many words, “Oh, sorry. It was my first year using Moodle, and I didn’t see it there.”

As you can imagine, I’m livid. It would’ve been one thing if I genuinely lost out to one of the other three applicants, but I didn’t even have a chance because somebody was not digitally literate in the tool they were supposed to use to do their job. For all I know, I could’ve won that scholarship. I could’ve certainly used the money to help pay for part of my tuition, and the clout of having that scholarship award on my resume would’ve looked great. But no, because of someone else’s ineptitude, I didn’t even have a shot at it. If you understood the rage I have about this, I’m almost speechless (which is saying a lot coming from my big mouth).

It got me thinking about digital literacy.  I looked for a definition, and the following is what was listed on Wikipedia:

Digital literacy is the ability to locate, organize, understand, evaluate, and analyze information using digital technology. It involves a working knowledge of current high-technology, and an understanding of how it can be used. Further, digital literacy involves a consciousness of the technological forces that affect culture and human behavior. [1] Digitally literate people can communicate and work more efficiently, especially with those who possess the same knowledge and skills.

So, I feel I used the term of “digital illiterate” for this person running the scholarship correctly. She works for a place that I happen to know is technologically “hooked up”, and still… this. And I had to think about what it means to be digitally literate as well, and how it relates to my quest to be involved in m-learning.

My thinking, for better or worse, is that hopefully the use of m-learning will make people more digitally literate. I’m always amazed at how many people in the working world–especially those who work in networked and digitized offices–are not digitally literate. It’s one thing not to know how to use a particular program that’s a niche thing with that company or function, but really– not to know how to use Word? Or basics of Excel? Or how to send an email? REALLY? Maybe it’s because I’ve been into computers in one way or another for the past 30 years (I really did start when I was a kid not much older than my son!), that I always knew that I had to keep up with technology as best as I could, or else I knew I’d be left behind. In fact, during my stay-at-home-mom years, I did fall behind a little bit, and I’m still catching up professionally due to that.

With the proliferation of mobile devices, how can anyone NOT at least start to become more digitally literate? Technology is everywhere, and just using a smartphone to gain information is a form of being digitally literate. If a digital device helps you do your job better and more efficiently, and you know how to use that tool, then you are digitally literate. If you can’t be bothered to learn the technology given to you to make your job and responsibilities work correctly, then you are a digital illiterate.  If you don’t know how to use your digital tools, then you need to either learn through some means, whether m-learning, e-learning, a book or even just asking another person. Is that so much to ask? No, I don’t think so. The world is moving too fast to not keep up with these things.

So, while there are those who might be more focused on material things, like the Material Girl, I prefer to be the digital literate girl. Always doing my best to keep up with the digital tools I need to use, always trying to add new ones to my repertoire, and trying to keep up with technology so I can try to do whatever it is I’m doing better! We need less Material Girls and more Digital Literate Girls, if you ask me.

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m-Learning and Single-Sourcing Aren’t The End of the World

Posted on by TechCommGeekMom

Does anyone remember all the hype about 13 years ago about how life as we knew it was going to be destroyed merely by the fact that most of the computing machines running around the world weren’t programmed to go beyond the year 2000 because it would reset itself to start back at 1900 again? Do you remember the mad rush to make everything “Y2K” compliant?” I do, and remember being in the thick of it. I even remember secretly bracing myself mentally, just in case Armageddon did happened. Nowadays, people are thinking about this supposed Apocalypse that will happen on December 21, 2012– about 8 months from now. Is it going to happen? And what does this have to do with m-learning and single-sourcing?

Here’s my take on it, having lived through that time from an IT perspective: nothing happened, and nothing will happen. Well, nothing catastrophic happened or will happen. If anything, the Y2K crisis brought to the world’s attention (or at least the IT world’s attention) that details are important when creating and developing software and web development. Y2K made the IT world take notice that it had to get its act together better, and if the world needed reliable, safe, easy-to-use products, then that attention to detail has to be put in from the beginning. The same thing happened with the tragedy of the attack of the US on September 11th, 2001. There was a realization that email and other digital means of communication could be used to circumvent security, and it caught everyone’s attention enough that the IT world had to step it up.

Think about how many strides have been made in since that 2000-2001 time period in the digital world! Smartphones and tablets were developed and constructed over this decade or so, and now we are a much more mobile society than before. I mean, seriously, in 2001, could you imagine yourself walking around with a tablet in your messenger bag just to read a book, do your email on the go, write papers, watch a movie, have video chats with friends around the world, or just to instant message/text friends that quickly?

When I had my first cell phone around the time of the turn of the century, it could do simple SMS messages and make phone calls, but nothing more. My iPhone is WAY more sophisticated than even my first desktop! We’ve actually gone beyond the imagination of what the Dick Tracy wristwatches of yesteryear intended to do– and then some!

We are in a really critical time in the development of the digital world right now. It’s as if nothing is impossible, especially with the huge chances that made us think about all those details around us. But that’s also the point– we have to make sure that we actually pay attention and heed the warnings of the past to make sure that all those details are included.

This brings me to m-learning. Right now, we are in a very exciting time with m-learning due to the great strides that have been made with technology in recent years. We have huge opportunities to reinvent the way things are done in e-learning on mobile devices, mostly because the medium is different than anything we’ve had before. It’s not just putting up pages and pages of content, but reformatting and rewriting to make it accessible to a wider audience. Cloud technology and wireless technology makes m-learning not only something that is portable due to device size, but accessible anywhere, anytime. Think about it– it’s a big game changer.

This brings me to the idea of single-sourcing and m-learning. It’s something that’s been on my mind lately, because as I try to learn more and more about m-learning and getting involved in m-learning, I realize that flexibility is something I need. In other words, while I am attached to my Apple products for my digital mobility, there are others who are strong devotees of Android products and there will be those who will be signing the praises of the Windows 8 mobile system soon enough. In the end, it’s three of a few of the different OS systems that will need to be able to receive the same information, but be able to communicate to each other clearly and cleanly to each other as well.

Many years ago, the Portable Document Format or PDF was invented by Adobe with the intention of inventing a common format that any OS system could read with the proper viewing tool. Today, PDFs are still used, and additional single-sourcing formats such as MP4 and MP3 for video and audio and ePub for publications are coming to the forefront. Heck, even as we speak, Flash is starting to slowly retreat in favor of a more common HTML5 format, even if all browsers and devices are not completely on board with that. I attended a great seminar the other day put out by Adobe and hosted by Maxwell Hoffman about how to use the Technical Communicator Suite–especially, in this case, RoboHelp 9 to help create ePubs for mobile devices like tablets. The main idea behind this seminar was to help users of Adobe’s Tech Comm Suite see how they could get on-board with this idea of single-sourcing through the creation of e-Pubs using the TC Suite.  Even though I don’t really know how to use RoboHelp at all yet, it was evident that this was a hot topic from the way it was presented and the questions being asked. I felt empowered to get started on trying to master this piece of software, because Maxwell made it look so easy to do, and his emphasis was not only on any particular device, but rather that this tool would be good to help develop for just about any device. Understanding how to create ePubs is an excellent stepping stone to bigger and better things! I’m sure that other companies are also realizing that single-sourcing is the way to go to connect with as many users as possible.

m-Learning is about reaching as many learners as possible in a way that’s user-friendly as well as compatible with the technology, while still being engaging. There are so many devices out there, that it’s really important that programmers and developers, as well as instructional designers and other technical communicators really take the time to care about those details so that we can truly have single-sourcing. Even just between my iPad and iPhone, I don’t always feel that apps available have the same functionality as they do on my laptop, and vice versa. Going between devices–whether mobile or stationary–should be seamless. It’s been mentioned that some companies are already on the right track with this thinking, such as Kindle. You can open up a book at one spot on your phone, then switch to where you left off on your Kindle device, then pick up again where you left off on your laptop. Much of this is done through the cloud and wireless connections. This is definitely the right idea, and going in the right direction. For me, it’s even the functionality. My Twitter doesn’t work the same way between my iDevices and my laptop, and that’s not right.  It should work the same exact way on all my devices, and Android users should have the same experience as I do. This is a really important concept for m-learning. You want to make sure that the deliverable presented is the same for everyone who comes to a course, and that’s a tricky thing to do right now.  This is why discussing and creating new standards for m-learning are so crucial. The single-source perspective is truly needed in e-learning and m-learning universally, so that the same quality of content is delivered to ALL universally.

So will I be jittering in my boots when December 21st rolls around? I don’t think so (unless there’s news of an asteroid bigger than the moon is hurtling directly towards us). If anything, I’m thinking that December 21st will be a day when it will start a new age of enlightment, and m-learning and single-sourcing will be a big part of that. We are already on our way, but perhaps there will be something on that day that will be a big boost towards a positive path.

www.startrek.com

Maybe that day will be as monumental as First Contact Day.


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Why m-learning is important to special education–and me.

Posted on by TechCommGeekMom
courtesy of Autism Speaks
Sydney Opera House lit for World Autism Awareness Month, courtesy of Autism Speaks.org

April 2nd is World Autism Awareness Day. It’s a big day in the autism community as it reminds those who haven’t been affected by this condition that it still exists, and the number of those affected with the condition rises all the time.  On April 2nd, many major world landmarks are even lighting up with light blue lights, to celebrate and remind us of the day, and to mark the start of World Autism Awareness Month.

What does any of this have to do with m-learning? EVERYTHING.

In the last year or two, it’s been mobile devices–especially iPads and other tablets–that have proven to be excellent tools and teachers for autistic kids. Unlike other devices of the past, today’s tablets have proven to be more affordable and learner friendly for autistic kids. Did you see the segment on 60 Minutes months ago where they showed children who they didn’t think had an understanding of language use iPad apps to “speak” and show that they comprehended language better than had been thought?  This is a major deal, because this would enable autistic people to truly have a voice, even if they couldn’t physically speak. Communication is a huge part of life, and this helps them communicate. This is major stuff!

Additionally, higher functioning autistic kids often needs help with their homework and schoolwork, and need something more tactile and something that provides instant feedback even faster than a computer would. More than even a typical kid (“normal” is a relative term in the special ed world, because, what is truly “normal”?), autistic kids don’t necessarily like being stuck in front of a computer sitting still. Working in an environment that is comfortable helps with producing a productive learning environment, and even a laptop can’t pull that off well sometimes.

But the use of smartphones and tablets? Autistic kids LOVE them! They have the bling of a video game with the general conveniences of a desktop or laptop. Apps are affordable, and there are so many for special ed educators to use with autistic children, and get a positive response.  If the best in special ed elearning is applied to mobile devices, I’m sure that large strides can be made for the betterment of these children. Portability–or rather mobility–of the device is key.

I think there’s a big market and opportunity in creating mobile learning apps and texts for people with autism. As mentioned, it seems that the population is growing due to better diagnoses over time, so early intervention with the right tools are essential, and those involved in mobile learning have a huge opportunity to make a difference!

If you don’t create learning apps or software for kids but would like to donate your time to help, check out the Hacking Autism site, which is sponsored by Autism Speaks, and I believe in prior years was also sponsored by HP.

Why do I take such an interest in this? As you may have guessed by now, autism is a big part of my daily life. My almost 11 year old son was diagnosed at age 9 as being on the cusp between having Asperger’s a syndrome and high functioning autistic, being so high functioning that he eluded many people who tried to diagnose him earlier. He was categorized as high functioning autistic in the end as he had speech problem when he was very small that required a lot of speech and occupational therapy, even though his speech issues have been resolved. (In fact, much like his mother, he often doesn’t stop talking now.)

I look at the capabilities of what apps on an iPad can do that I wish it had been around when he was smaller. While he is a “digital native”, and he has been around computers all his life due to two parents in the IT/e-learning world , he is most smitten with my iPad. Granted, it’s so he can mostly play Angry Birds in Space right now, but since he has an interest in physics and science, I’ve put a lot of games that are oriented around the use of physics, and he responds. When he has writing assignments, he likes being able to type either directly on the iPad or using my wireless keyboard to write his homework. Just the other day, I showed him the entry from the Khan Academy about the odds of winning the MegaMillions, and he thought it was cool. I could show him all these things right from my iPad, and not have to drag him to my laptop or his desktop. He loves interactivity and loves to watch videos, as he’s mostly a visual learner.

I foresee more and more uses coming about with the use of smartphones and iPads for kids and adults with autism as time goes on.

Oh, and one more thing. Through my son, we’ve figured out that I, most likely, am also on the autism spectrum as well, most likely a high-functioning Aspie. Imagine figuring that out in your early forties! While most who have known me even for most of my lifetime would say, “Really? How is that possible? You are so NORMAL!” I would contend that I had many of the same social and learning issues as my son, but to a lesser degree than him, as a child. I still have problems understanding some social signs, and it’s like mental gymnastics when I get overwhelmed with things even now. My brain just shuts down.  As a result,I understand it when my son gets frustrated too. (Imagine my poor husband, when he has to deal with both of us having meltdowns of various degrees!)

I find that part of the reason that learning instructional design comes so easily to me is because I’ve had to figure out–the hard way–through my life how to actually learn. I had to figure out how to retain information, and how to figure out how to make study skills become a natural action. Since it was harder for me to learn how to learn, the information and those skills I did attain have stayed with me longer. I can look at content from the eyes of the end user as well as the author, knowing that if a certain desired response is being elicited, then the right word choice or presentation of information needs to be done. The digital age has helped me open up and find my voice and my ability to write effectively, when I thought, as a child, I was not a writer at all, and had major difficulties doing so. Having this “natural” ability with instructional design and a passion for technology are what have helped me in my career, and what will hopefully propel me forward as I continue to pursue an e-learning/m-learning career.  In the end, it’s not about metrics and logistics of e-learning or m-learning, but the actual LEARNING that’s most important to me.

Autism is a big part of my life, and it’s a big reason why I’m so passionate about m-learning. It’s not just the wave of the future for typical learners, but the wave of the future for ALL learners.

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Um, that’s nice but…

Posted on by TechCommGeekMom

Apple made it known to users of iWork.com that their documents would no longer be saved there in favor of iCloud.  You can read more about it here.

Okay, I have no problem with that. It makes sense that Apple is pushing iCloud hard, and has been since the release of the iPad two and the iOS5 that came out. Fine.

But there’s a problem.

If you are using the iWork apps in iPad or iPhone (I can’t speak for Macs, since I don’t have one), if you try to utilize the “Share and Print” feature, you can’t save it to the iCloud. Oh no, you can’t.  Well, I speak only for the “Pages” app, which is the only one I’ve downloaded for my iPad. I’ve updated it as far as it can be updated, but that little feature hasn’t changed. It can share to iWork.com, or to iDisk, but there is no feature to go to the iCloud. Now, you’d think that perhaps the iWork.com option would reroute to the iCloud, but noooOOOOOOOooooo. It doesn’t.  Now, I’ve set up an iWork/iCloud account, and so, naturally, I would think that I could try to save my docs there. They do save when I sync my iPad with the iCloud, but I don’t think they save to my iCloud/iWork account at all. It’s frustrating.

One of the big things that is important and a hot issue with mobile technology right now is the ability to be able to have a singular experience between your mobile apps and your…non-mobile apps (like your desktop/laptop). This was a big issue for RJ Jacquez on his blog very recently in the post named, “The Importance of Having a Singular Computing Experience for Mobile Learning,” noting Amazon’s Whispersync and Dropbox as examples of those who have it right.  So obviously, this has been on my radar recently,  and often is since I try to be the mobile grad student, working off both my laptop and my iPad, depending on where I am at the moment.

Since Apple tends to be a leader in mobile technology these days, wouldn’t you think that they would’ve added another option to the iCloud in the Pages app if they are trying to push users in that direction? It seems so obvious, yet they haven’t done it. They can always take out the “Share with iWork.com” option out in an update release once the site is completely blocked.  It just doesn’t make sense to me.

Am I missing something?