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Flame Wars need not apply.

I had planned for this post to be something a little more lighthearted, but my plan was changed when I received my first insulting comment on this blog. It came in, and made accusations that proved that the person hadn’t read the blog post carefully, and additionally made insult of my relationship with Adobe. I was shaken up by this comment, because it was meant to be insulting, and in no way was the criticism constructive in any way. I was taken aback by it, and when I told my husband about it, he replied, “This is ‘typical’ internet behavior these days… don’t take it personally.” I knew he was right, and but still…it truly bothers me. It certainly doesn’t seem like professional behavior.

I choose my words carefully on this blog. Every entry is not written off the cuff, and I take a lot of time to write and edit each post. I do my best to be as diplomatic as possible when writing, even if I have a very strong opinion about something. I do my best not to insult anyone or anything. I try to dish constructive criticism when I feel it’s necessary. My intentions are to put forward my own thoughts as a new technical communicator who is trying to make her way into the field, and share ideas that I find interesting or educational. If I curate something from the web from my ScoopIt account, it’s because I found something worthy of sharing with my TechCommGeekMom audience.

This blog started out as a class project in graduate school, and it has taken off to have a life of its own. I don’t claim to be an expert. I don’t claim to be highly experienced. I don’t claim that I am familiar with everything that is related to tech comm. I try to be humble with what I do or don’t know. Yes, I have some knowledge and experience, but if you want to read commentary from someone more experienced who is an “expert” in the field, please, be my guest. You can go elsewhere.

I do write a lot about Adobe on my blog, and I feel that I need to clarify that, because if this one individual is questioning it, perhaps others are as well. My current relationship with Adobe was something that happened to me by surprise. I have always been a fan of Adobe products, even before this association happened. I’ve been using Adobe products for the last 15 or so years. I wrote a case study in grad school supporting Adobe’s business practices with Flash a year ago–well before I ever started this blog. So, when Adobe contacted me several months ago, it was a total shock. It was really out of nowhere for me. All I did was promote my blog and a post on my blog that called out Adobe and its competitors for making it a little difficult for students to get their hands on tech comm software. I never expected anyone to respond. If the MadCap Software, the makers of Flare, had responded the way that Adobe had, I’m sure I would be a Flare advocate right now. Same with the makers of Lectora and Articulate. I’m new, and when I wrote that fateful post, I just knew that these software packages have the same main function, and that I needed to learn this kind of software to get a job. Plain and simple.

Out of the many companies that I named in that blog post, Adobe was the only one that actually responded. As I said, I didn’t expect ANYONE to respond– it was just a fairly well articulated rant, if I do say so myself. Evidently, someone at Adobe thought so too, and wanted to help. Since I already liked their products, how could I not respond favorably to them? When offered the chance to do a webinar for their Thought Leadership series, that shocked me as well. What the heck did I have to offer or to say? I’ve been told that because I’m new to the TC world, it was because I had a fresh perspective of the field, and it was great to get a new opinion in the mix. From there, Adobe has provided me with opportunities such as sitting in on a conference call previewing products, attending a pre-conference event hosted by them at a major tech comm conference, and promoting my blog to a global audience. Did I ask them to do that? No, not at all. Am I going to take advantage of such opportunities? Well, I would be very stupid not to do that, especially since it’s still very early in my tech comm career!

Adobe is an advertiser on my page, but they aren’t paying me a salary. I am not employed by Adobe at all. (Although I wish I was! I’d be a great product evangelist!) I would love to have additional advertisers on this blog, as I totally embrace diversity in products and software if it helps get the job done. If Apple, Google, Microsoft, MadCap, Lectora, Articulate, TechSmith or any other software or hardware vendor wants to establish a business partnership to advertise on my blog, I welcome the opportunity! These are among the best of the best, and there are plenty of others out there as well that I’d be happy to include. Adobe happens to be the first to take advantage of my offer there on the right column.

Adobe is like the Doctor Who in my life. They came in unexpectedly, have taken me places and given me opportunities that I would not have had without them, and so there is a certain amount of loyalty they’ve earned from me. Is that so wrong in that context? I don’t think so. Unless they do something really ugly and downright horrible to me, I have no reason not to support them, especially in light of them supporting me and this very young blog that’s only 7 months old. They have never told me or asked me what to write on this blog. They have supported my independent thinking. This is not an Adobe blog. Perhaps it leans towards a “fan blog” sometimes, but it’s not solely concentrated on this.

TechCommGeekMom addresses technical communications, m-learning, e-learning and educational technology from my perspective as a new technical communications professional who is trying to make her way into this field and make a difference. While TechCommGeekMom is meant to be a place where I can share my thoughts and concerns, others can as well. Differing opinions are welcome if they are done in a fair and constructive manner. This blog is meant to embrace and discuss the best practices in the tech comm and e-learning fields as they move forward. If you don’t like what you read, that’s your prerogative, and you can go elsewhere. But I’m not going to change how I write or who I am for anyone. I hope that my regular readers, as well as newer readers, will appreciate my position, and embrace it by continuing to visit this blog.

As a mom, I’d like to quote Thumper in the movie, Bambi,

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Digital Tablets for Kids–Child’s Play, or should we take it seriously?

Just within the last month or so, I’ve been made aware of two tablet computers made for especially kids–and ones that weren’t something like a glorified LeapFrog or VTech toy. There is a place for LeapFrog and VTech-type tablets for the preschool/early elementary school set, but the ones I list below were recent ones that I became aware of targeting the grammar school demographic.

The first one I saw was the Tabeo tablet. I read about it in the following CNET article:

Toys ‘R’ Us unwraps $150 Tabeo tablet for Kids

The Tabeo, according to the article, is an Android-based tablet that includes drop-safe bumpers, wi-fi, and parental controls, and will only be available through this toy selling-enterprise.

The other kids’ tablet that I came across (and I don’t remember how–perhaps watching TV with TechCommGeekSon?) is called the Meep Tablet, which is being released by Oregon Scientific.

You can find the product website here:

Meep Tablet

It, too, is a tablet that runs on an Android OS, has drop-safe bumpers, wi-fi, and parental controls, and it appears that it is sold only through Oregon Scientific.

What would be appealing about these tablets, which are targeted for the ages 6 and up crowd? Part of the appeal would be the price– about $150 for either tablet. Yes, the parental controls and such are nice features–no denying that, but what else? Neither item has much memory, and if kids are going to use these tablets for games, then they need a lot more memory than what a first generation iPhone had. While memory cards can be added, why go to those lengths? Why not just put decent memory chips in the devices in the first place?

Being that I’m an m-learning TechCommGeekMom, I also tried to think about how such devices would be good at a school setting. Could they be used in a school setting? I suppose they could be on some level, and it’d be a decent investment for a school at just $150 a pop. Schools could control the content, using the parental controls. The bumpers used to protect the devices would allow for some longevity for the devices as well. The devices still have video and web cameras, and are still wi-fi enabled. Since they run on a version of Android, they could download Android apps.

But is buying either of these devices worthwhile? Since only the Meep in available now, and the Tabeo is coming out in a few weeks, we’ll have to see what the big reviews say. I wouldn’t mind reviewing them myself if I could get a hold of each of these, so in the meantime, I can only go by what each manufacturer has promoted.

But in thinking about the age group of “6 and up”, and thinking about my own son and how I would want to invest money in a tablet for him (if he wasn’t usually borrowing my iPad), why would I bother to get a kiddie version that’s barely expandable or that could be updated with later software, and had more memory?

My first thoughts turn to the idea of the rumored iPad mini. Oh, if that was out there (and I had the cash), I’d buy that in an instant for my son. Why? Well, first of all, it’s no secret that I LOVE my iPad. I love the variety of apps available–both educational and for games for him. Since he has to use my iTunes account to download apps (and I don’t give him my password), I can supervise what  goes on the device and what doesn’t. That seems like parental control to me. I would be able to use the “Find iPhone” app to track him as well, as needed. It also would much more internal memory, I should think, than what the Meep or Tabeo is offering. Even if it only had a 8GB or 16 GB memory, that’s better than the base memory offering of Meep or Tabeo. Additionally, there are already school programs out there using iPads, so adapting to iPad minis would be an easy transition for many schools, and be easy for kids to use due to its smaller size for smaller hands.

This leads my thought stream into thinking about Nexus 7 tablets, Nook HD tablets, Samsung Galaxy or Kindle Fire HD tablets. Why not get those for a child? They are smaller Android-based tablets as well, right?  Well, the prices tags are a little higher, that’s for sure. In most situations, however, several of these tablets are not THAT much more money, and yet there would be more flexibility in these devices.  I was just even reading a rumor that Microsoft’s Surface tablet may come in a variety that’s in the $200 range. Talk about flexibility compared to some other tablets, even if it’s still more of a PC than a tablet! Why wouldn’t a parent invest in that type of tablet instead, knowing that there are more apps, more downloadable programs, and more memory with these machines?

Business Insider recently posted this article comparing tablets, and it’s worth a read:

The Only 7 Tablets Worth Buying Right Now

Of course, my money is on the hopefully impending iPad mini. But even if that never comes to fruition, these other tablets provide some good bang for your bucks.  I think cheap childproofing bumpers and kid-friendly can be found on eBay and other retailers, if that’s a concern. But I see these other mainstream tablets being a better investment, as they can grow and upgrade with your child better than one “made for children”.

My child is part of the demographic that the child tablets are targeting. He’s now 11, and is a very different child than when he was 7, 8 or 9 years old. His tastes and needs have changed in just a few short years. Heck, he’s even upgraded his Nintendo DS two times in the last three years, because he wanted better memory and flexibility with the DS apps offered, as well as more powerful hardware. He might not put it in those terms, but even he knows the game. (No pun intended there!)  Looking at tablets for growing kids should be looked at the same way–a tablet, for the investment, should be able to grow with the child, and a regular tablet would better suit those needs. With a regular tablet, not only would there be personal flexibility with games and apps, but more opportunities to use it for educational purposes–for homework, classwork, etc.

And that’s TechCommGeekMom’s take on that. If some manufacturer wants to send me one to be put through the TechCommGeekSon wringer, or if someone has had a different experience with a made-for-kids tablet, let me know. I’d be glad to share your experiences in a post here.

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Welcome to TechCommGeekMom’s First Advertiser!

Just a quick note to have you notice something new on the right-hand column of my blog. It’s an ad for our first advertiser, Adobe!

I’m very excited to have this relationship with Adobe, who have been just huge supporters of TechCommGeekMom.com since the blog first started. Please be sure to click on the ad and check out the Technical Communications Suite 4! I did a review of TCS4 back in July which has been received very well, so here’s your chance to check the product itself out!

Hopefully this is the first ad support of many more to come.

If you, someone you know, or your business is into technical communications, education or e-learning, and are interested in advertising on my blog, let me know!

I am an equal opportunity blog here, and I would like to be able to help present the best products on the market when I can, and I’m off to a great start.

Thank you, Adobe!

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Remote and Mobile are not the same thing…but could or should be.

TechCommGeekMom is back! I’m sure you didn’t notice that much, but I was away for a week at the beach (or as we Jersey gals say, at the shore) in South Carolina, and while I wasn’t totally away from technology the whole week, I didn’t stay in touch with it as much as I usually do either. Hopefully, I can make up for some of that this week!

Just because I was away, it didn’t mean that I wasn’t thinking about tech comm, e-learning or m-learning while sitting on the beach. Quite the contrary. I had things going on related to all those topics that I still needed to keep up. And sitting by the ocean, listening to the waves, as well as traveling in lots of places far from home and working somewhat remotely got me thinking about the topic of working remotely and mobility, or rather mobile working.

I was actually put to the test in some respects during the trip. There was some important business correspondence that was going on during the week, and I had only my iPhone and trusty iPad, and spotty wifi to enable me to communicate with the “outside” world. I didn’t have the comforts of working from home with my laptop and reliable wifi connectivity that I have at home. (I do live in “Einstein Alley”, after all, so reliable wifi is almost a requirement where I live!) If I went to one of the Starbucks near where I was staying, then there was good wifi, and I could catch up with some of that correspondence. But if I was in my hotel room, it depended on the time of day and which room I was in, which was not exactly convenient.

As we travelled down some country roads before hitting the main highways on our way home, I started to think about mobile learning in these areas. How, in many respects, is this area that I was traveling through any different from any other remote area of the world, where education isn’t always cutting edge, and computers are difficult to access? The mom in me thought deeply about the educational part of this. If I lived in an area that was distant from a lot of technological access, but wanted the best education possible for my child, how would that be achieved?

My imagination first made me think about remote education. What is that? It could be online learning, or even just something static, like the equivalent of a correspondence course. How would that work in a classroom or standard educational system that is not near any major towns? Connectivity is the key for that. Having that connectivity would be greatly needed for the students to learn. Learning about what is happening in the “outside world” will open the minds of students not only to new ideas, but also how to bring those new ideas to their community. For example, would learning a new technology help with growing crops or improving productivity in some sort of service or manufacturing process prevalent in that community? I’m sure it would.

In my opinion, the Internet has always been an educational wonderland, much like how television and radio opened up possibilities and expanded our knowledge of the world. To deny that to the students of today would be a disservice, especially since so much more information is available through the Internet than radio or television alone. How does something work? A student can watch a YouTube video about it.  Who was Salvador Dali? A student can find Wikipedia and other sites that talk about the artist and see photos or video of his works.  Confusion about how to do algebra? Students can watch a video on Khan Academy. Newspapers from all over the world are online, and students can learn difference perspectives on world events as a result. There are so many possibilities!

But is mobile the solution to having a remote education? Yes and no. I think with the examples I showed above, a standard desktop or laptop can help achieve those activities quite easily. In many remote districts, I imagine that there isn’t the money in the school budget to provide that many desktops or laptops, but gaining that exposure would be worth the expense if it could be done.

To add mobile functionality to the mix would definitely enhance this process. Having a tablet computer such as an iPad or Kindle, or even using a smartphone would increase the learning capabilities. It would allow for more interactive learning. It would allow students to take their own video and photos to share with others. Learning could be done in the classroom, or even on a field trip or outside the confines of a classroom–including at home. All the benefits of mobile versus desktop would come to the forefront of reasons to use mobile for learning. Additionally, as smartphones are often more readily available and purchased, even in remote areas, mobile is possible and accessible in those hard-to-reach locales.

So, one has to understand that remote learning is not the same as mobile learning. Simply because one is out of reach from centers of society doesn’t mean that education about the outside world can’t be accessed, but with Internet connectivity, that experience is enhanced greatly. Correspondence courses of yesteryear (and modern day as well) show that you can be away from a learning source, and still gain knowledge needed. Online courses have been proving that in the last two or three decades as well. However, mobile enhances the e-learning experience greatly, providing greater flexibility for how a student can learn and when he or she can access information to learn. With the proliferation of smartphones and tablets exponentially growing every year, even in remote areas, mobile will enhance and promote changes in that the remote learning process, and in turn, the m-learning industry will change and grow.

So, my question to you, dear reader, as a tech comm or e-learning/m-learning professional, how are YOU going to help those learners who are far away from conventional resources? It’s something to think about when writing or creating courses or documentation that will help the end-user.  Mobile documentation is different because it can reach even more remote areas than ever before, but how it’s created and used is key in how successful it can be in helping those end-users, whether they be students or various professionals. Look at the photo that is at the top of this blog posting. How will you provide information to the inhabitants of that small island? Think about it….

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Video Killed the Radio Star – @TechCommGeekMom Style

I’m really excited about this! I’ve been waiting to tell y’all about this, and now I can!

A few months ago, the director of NJIT‘S Master’s of Science in Professional and Technical Communication
(MSPTC) program asked me if I would be willing to do a video about my experiences as an MSPTC student and graduate, and some of the opportunities the program has afforded me. Of course, I was honored that she asked me, and I said yes! So on several particularly hot days in late June and early July, a fellow graduate from the program who works for NJIT’s communications department came down to my hometown and filmed this video.

Yes, that’s really me in the flesh. Yes, those are my own words. I was just asked to talk about certain topics, and nothing is scripted at all (well, it’s scripted from my head, but nothing was memorized). I thought I was stiff during the filming, but my–I admit I’m rather animated! Just imagine what it’s like when I’m up doing a regular presentation! LOL

You can click on the image in this post (a still from the video) or you can click on this link: http://youtu.be/NN_nHOANR7k.

Or, if you’d like me to speak in person–contact me! (See the “About TechCommGeekMom” tab above.) Hey, if I can get some more speaking gigs, that would be good, wouldn’t it?

Let me know how I did in the video! 🙂