Tag: iPad

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Adobe Day Presentations: Part III – Joe Welinske and Multi-Screen Help Authoring

Posted on by TechCommGeekMom
Joe Welinske
President of Writers UA

Joe Welinske of Writers UA followed Sarah O’Keefe’s presentation on Adobe Day. I was especially interested in hearing what he had to say, because the topic of his presentation was  about “Multi-screen Help Authoring–How to Deal With the Explosion in Device Sizes.” Anyone who’s read this blog before knows that I’m very much into the mobile revolution, and while I’m usually talking about m-learning more specifically, mobile goes beyond learning, and using mobile in technical communications is connected to m-learning in many ways.

Joe explained that the device population keeps growing! Smartphones and desktops are changing; the sizes between smartphone and tablet devices, whether they be iOS, Windows or Android devices truly vary. The same content needs to be displayed on everything from large monitors to laptops to tablets to GPS to small phones–there are dozens of choices! How do you design a UI (user interface) for all these variations?

Joe explained that different devices have different dimensions, different operating systems, different user interfaces elements…lots of variations to contend with when creating content. He suggested that a “graceful, efficient adjustment is needed,” namely matching the amount of content and the type of content with a device without crafting solutions for each.  He contended that responsive design the key as it allowed for adaptive content. Responsive design would allow flexibility for different environments.

Joe mentioned that Scott Abel has touched upon this during his presentation, but Scott later clarified for me on Twitter, by saying, “That’s one way, although I question whether it is the best way…Lesson: Adapt content first, design second. Wrong content, right design = #fail.”

Joe continued by pointing out that one way to accomplish this objective included using HTML5/CSS3, tagging all objects in source code, create device-type style sheets, and including media queries in source. The end result would be a single-source content file that looks and works well on different devices. To prove his point,  Joe demonstrated how same source content looked on different devices, specifically the iPad versus iPhone in this example. Joe also showed an example of how he divides the devices by “buckets” when creating his style sheets into categories such as 10″ tablets, desktops, phones, etc. He recommended using a “parent” style sheet, then fine tuning with a device style sheet for each device type. This would help create a graceful adaptation using HTML/CSS and query to allow your content to flow automatically and intelligently. From that point going forward, a technical communicator can consider making mobile the starting point and expanding from there. Joe’s last point was that a small percentage of people from traditional technical communications are involved in mobile projects but the user experience and design skills are actually similar.

I agree with Joe that designing for mobile really does use many of the same skills as traditional design methods, but it does take a little extra time to lay out the thought process and structure needed to make the content be delivered from a single-source to multiple types of mobile devices. It’s a little tricky, but with some careful thought, it’s not really as complicated as it could be. By using single-sourcing and customizing style sheets, multiple output of content can easily be attained.  I strongly agree as well that this is the mentality that people need to adopt, whether involved in technical communications or e-learning/m-learning now.  I think this opened the eyes of many attendees in the room. Mobile really is an important consideration now in content output!

Next: Adobe Day Presentations – Part IV: Val Swisher asks, “Are You Global Ready?”

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Hard Work and Persistence (Who Says OCD Is a Bad Thing?) Pays Off! : How I won an iPad

Posted on by TechCommGeekMom

As someone who participated in Adobe’s TechComm Conundrum contest on Facebook, I can confidently say that it was not for the faint of heart! It combined one of my favorite topics—technical communications—with the thrill a researcher gets when hunting for clues. Many of my favorite television shows and movies often combine finding historical facts and clues to find a treasure of some sort at the end, whether it be an “ah-hah!” piece of important information, or some physical prize at the end.  As it turns out for me, it was a matter of having both at the end of my journey!

The TechComm Conundrum, for those who did not participate, was a series of questions and clues to learn more about technical communication history, as well as Adobe’s role in technical communications, on the way to find Adobe’s missing employee, Tina.  Being that I was trained to do research while I was a graduate student at NJIT’s MSPTC program, I knew that sometimes answers would be very obvious, and sometimes I would have to read between the lines.

Like many who did participate, I hit some brick walls along the way.  Many of the answers were right in the Adobe Technical Communications Suite 4 videos, blog, and product page. Other answers required deeper searching, and using extensive Google searches, I found the information I needed. Some responses were more obvious than others, and I admit I learned a few new things about the technical communications field and its fantastic history. It made me proud to call myself a technical communicator, and reinforced the idea that I was glad to be a part of this field. It was fun.

For those who got that far but got stuck, like I did initially, the last question was the trickiest of all. Finding a connection between a photo of actors Annette Bening, Julianne Moore and Mark Ruffalo, the logo of FrameMaker, and a photo of produce at a market was daunting.  I found a connection between the actors, as they were all in the film titled, “The Kids Are Alright.”  But beyond that, I couldn’t figure out what that had to do with a photo of vegetables or FrameMaker.  I tried so many combinations of ideas to figure out the answer, and wasn’t getting very far. I wrote down all the answers on a sticky note by my computer, and for at least a good week, I would enter all the answers for the questions and get stumped at the last one.

Finally, I decided to look more carefully at FrameMaker’s history to see if that would yield any clues.  It was Wikipedia that finally yielded the clue I was seeking. In Wikipedia’s first line of the history of FrameMaker, it explains that FrameMaker’s original author, Charles “Nick” Corfield, designed FrameMaker to be a WYSIWYG document editor. Wait…WYSIWYG…that acronym stands for “What You See Is What You Get.” My mind started racing, as that’s an acronym I like to often use myself. Was it really that simple in the end? I was told later (after the contest) that Mark Ruffalo’s character in the movie owned a restaurant called “WYSIWYG”, although I didn’t know that since I hadn’t seen the movie. Nonetheless, I tried the acronym as my response, and gingerly hit the “Enter” button on my laptop to submit it.

EUREKA! That was it! The explorer finally had her “ah-hah” moment! There was true joy in deciphering something that was still stumping everyone else still playing. So, yesterday, when I found out that I had actually won one of the “grand prizes”—a new iPad—I was actually thrilled. I was informed that only two people—I was one of them—figured it out. The hard work to crack the code paid off!

Hopefully, Adobe will bring this contest back as a fun game, as I think the quiz is great for new technical communicators to learn about the rich history of the technical communications.  Talk about your active learning exercises through e-learning! (And I’ll bet it was created on Captivate, which is a featured product within Technical Communications Suite 4, too.)

Thanks, Adobe for such a fun ride—and the iPad!

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Digital Tablets for Kids–Child’s Play, or should we take it seriously?

Posted on by TechCommGeekMom

Just within the last month or so, I’ve been made aware of two tablet computers made for especially kids–and ones that weren’t something like a glorified LeapFrog or VTech toy. There is a place for LeapFrog and VTech-type tablets for the preschool/early elementary school set, but the ones I list below were recent ones that I became aware of targeting the grammar school demographic.

The first one I saw was the Tabeo tablet. I read about it in the following CNET article:

Toys ‘R’ Us unwraps $150 Tabeo tablet for Kids

The Tabeo, according to the article, is an Android-based tablet that includes drop-safe bumpers, wi-fi, and parental controls, and will only be available through this toy selling-enterprise.

The other kids’ tablet that I came across (and I don’t remember how–perhaps watching TV with TechCommGeekSon?) is called the Meep Tablet, which is being released by Oregon Scientific.

You can find the product website here:

Meep Tablet

It, too, is a tablet that runs on an Android OS, has drop-safe bumpers, wi-fi, and parental controls, and it appears that it is sold only through Oregon Scientific.

What would be appealing about these tablets, which are targeted for the ages 6 and up crowd? Part of the appeal would be the price– about $150 for either tablet. Yes, the parental controls and such are nice features–no denying that, but what else? Neither item has much memory, and if kids are going to use these tablets for games, then they need a lot more memory than what a first generation iPhone had. While memory cards can be added, why go to those lengths? Why not just put decent memory chips in the devices in the first place?

Being that I’m an m-learning TechCommGeekMom, I also tried to think about how such devices would be good at a school setting. Could they be used in a school setting? I suppose they could be on some level, and it’d be a decent investment for a school at just $150 a pop. Schools could control the content, using the parental controls. The bumpers used to protect the devices would allow for some longevity for the devices as well. The devices still have video and web cameras, and are still wi-fi enabled. Since they run on a version of Android, they could download Android apps.

But is buying either of these devices worthwhile? Since only the Meep in available now, and the Tabeo is coming out in a few weeks, we’ll have to see what the big reviews say. I wouldn’t mind reviewing them myself if I could get a hold of each of these, so in the meantime, I can only go by what each manufacturer has promoted.

But in thinking about the age group of “6 and up”, and thinking about my own son and how I would want to invest money in a tablet for him (if he wasn’t usually borrowing my iPad), why would I bother to get a kiddie version that’s barely expandable or that could be updated with later software, and had more memory?

My first thoughts turn to the idea of the rumored iPad mini. Oh, if that was out there (and I had the cash), I’d buy that in an instant for my son. Why? Well, first of all, it’s no secret that I LOVE my iPad. I love the variety of apps available–both educational and for games for him. Since he has to use my iTunes account to download apps (and I don’t give him my password), I can supervise what  goes on the device and what doesn’t. That seems like parental control to me. I would be able to use the “Find iPhone” app to track him as well, as needed. It also would much more internal memory, I should think, than what the Meep or Tabeo is offering. Even if it only had a 8GB or 16 GB memory, that’s better than the base memory offering of Meep or Tabeo. Additionally, there are already school programs out there using iPads, so adapting to iPad minis would be an easy transition for many schools, and be easy for kids to use due to its smaller size for smaller hands.

This leads my thought stream into thinking about Nexus 7 tablets, Nook HD tablets, Samsung Galaxy or Kindle Fire HD tablets. Why not get those for a child? They are smaller Android-based tablets as well, right?  Well, the prices tags are a little higher, that’s for sure. In most situations, however, several of these tablets are not THAT much more money, and yet there would be more flexibility in these devices.  I was just even reading a rumor that Microsoft’s Surface tablet may come in a variety that’s in the $200 range. Talk about flexibility compared to some other tablets, even if it’s still more of a PC than a tablet! Why wouldn’t a parent invest in that type of tablet instead, knowing that there are more apps, more downloadable programs, and more memory with these machines?

Business Insider recently posted this article comparing tablets, and it’s worth a read:

The Only 7 Tablets Worth Buying Right Now

Of course, my money is on the hopefully impending iPad mini. But even if that never comes to fruition, these other tablets provide some good bang for your bucks.  I think cheap childproofing bumpers and kid-friendly can be found on eBay and other retailers, if that’s a concern. But I see these other mainstream tablets being a better investment, as they can grow and upgrade with your child better than one “made for children”.

My child is part of the demographic that the child tablets are targeting. He’s now 11, and is a very different child than when he was 7, 8 or 9 years old. His tastes and needs have changed in just a few short years. Heck, he’s even upgraded his Nintendo DS two times in the last three years, because he wanted better memory and flexibility with the DS apps offered, as well as more powerful hardware. He might not put it in those terms, but even he knows the game. (No pun intended there!)  Looking at tablets for growing kids should be looked at the same way–a tablet, for the investment, should be able to grow with the child, and a regular tablet would better suit those needs. With a regular tablet, not only would there be personal flexibility with games and apps, but more opportunities to use it for educational purposes–for homework, classwork, etc.

And that’s TechCommGeekMom’s take on that. If some manufacturer wants to send me one to be put through the TechCommGeekSon wringer, or if someone has had a different experience with a made-for-kids tablet, let me know. I’d be glad to share your experiences in a post here.

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Welcome to TechCommGeekMom’s First Advertiser!

Posted on by TechCommGeekMom

Just a quick note to have you notice something new on the right-hand column of my blog. It’s an ad for our first advertiser, Adobe!

I’m very excited to have this relationship with Adobe, who have been just huge supporters of TechCommGeekMom.com since the blog first started. Please be sure to click on the ad and check out the Technical Communications Suite 4! I did a review of TCS4 back in July which has been received very well, so here’s your chance to check the product itself out!

Hopefully this is the first ad support of many more to come.

If you, someone you know, or your business is into technical communications, education or e-learning, and are interested in advertising on my blog, let me know!

I am an equal opportunity blog here, and I would like to be able to help present the best products on the market when I can, and I’m off to a great start.

Thank you, Adobe!

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Remote and Mobile are not the same thing…but could or should be.

Posted on by TechCommGeekMom

TechCommGeekMom is back! I’m sure you didn’t notice that much, but I was away for a week at the beach (or as we Jersey gals say, at the shore) in South Carolina, and while I wasn’t totally away from technology the whole week, I didn’t stay in touch with it as much as I usually do either. Hopefully, I can make up for some of that this week!

Just because I was away, it didn’t mean that I wasn’t thinking about tech comm, e-learning or m-learning while sitting on the beach. Quite the contrary. I had things going on related to all those topics that I still needed to keep up. And sitting by the ocean, listening to the waves, as well as traveling in lots of places far from home and working somewhat remotely got me thinking about the topic of working remotely and mobility, or rather mobile working.

I was actually put to the test in some respects during the trip. There was some important business correspondence that was going on during the week, and I had only my iPhone and trusty iPad, and spotty wifi to enable me to communicate with the “outside” world. I didn’t have the comforts of working from home with my laptop and reliable wifi connectivity that I have at home. (I do live in “Einstein Alley”, after all, so reliable wifi is almost a requirement where I live!) If I went to one of the Starbucks near where I was staying, then there was good wifi, and I could catch up with some of that correspondence. But if I was in my hotel room, it depended on the time of day and which room I was in, which was not exactly convenient.

As we travelled down some country roads before hitting the main highways on our way home, I started to think about mobile learning in these areas. How, in many respects, is this area that I was traveling through any different from any other remote area of the world, where education isn’t always cutting edge, and computers are difficult to access? The mom in me thought deeply about the educational part of this. If I lived in an area that was distant from a lot of technological access, but wanted the best education possible for my child, how would that be achieved?

My imagination first made me think about remote education. What is that? It could be online learning, or even just something static, like the equivalent of a correspondence course. How would that work in a classroom or standard educational system that is not near any major towns? Connectivity is the key for that. Having that connectivity would be greatly needed for the students to learn. Learning about what is happening in the “outside world” will open the minds of students not only to new ideas, but also how to bring those new ideas to their community. For example, would learning a new technology help with growing crops or improving productivity in some sort of service or manufacturing process prevalent in that community? I’m sure it would.

In my opinion, the Internet has always been an educational wonderland, much like how television and radio opened up possibilities and expanded our knowledge of the world. To deny that to the students of today would be a disservice, especially since so much more information is available through the Internet than radio or television alone. How does something work? A student can watch a YouTube video about it.  Who was Salvador Dali? A student can find Wikipedia and other sites that talk about the artist and see photos or video of his works.  Confusion about how to do algebra? Students can watch a video on Khan Academy. Newspapers from all over the world are online, and students can learn difference perspectives on world events as a result. There are so many possibilities!

But is mobile the solution to having a remote education? Yes and no. I think with the examples I showed above, a standard desktop or laptop can help achieve those activities quite easily. In many remote districts, I imagine that there isn’t the money in the school budget to provide that many desktops or laptops, but gaining that exposure would be worth the expense if it could be done.

To add mobile functionality to the mix would definitely enhance this process. Having a tablet computer such as an iPad or Kindle, or even using a smartphone would increase the learning capabilities. It would allow for more interactive learning. It would allow students to take their own video and photos to share with others. Learning could be done in the classroom, or even on a field trip or outside the confines of a classroom–including at home. All the benefits of mobile versus desktop would come to the forefront of reasons to use mobile for learning. Additionally, as smartphones are often more readily available and purchased, even in remote areas, mobile is possible and accessible in those hard-to-reach locales.

So, one has to understand that remote learning is not the same as mobile learning. Simply because one is out of reach from centers of society doesn’t mean that education about the outside world can’t be accessed, but with Internet connectivity, that experience is enhanced greatly. Correspondence courses of yesteryear (and modern day as well) show that you can be away from a learning source, and still gain knowledge needed. Online courses have been proving that in the last two or three decades as well. However, mobile enhances the e-learning experience greatly, providing greater flexibility for how a student can learn and when he or she can access information to learn. With the proliferation of smartphones and tablets exponentially growing every year, even in remote areas, mobile will enhance and promote changes in that the remote learning process, and in turn, the m-learning industry will change and grow.

So, my question to you, dear reader, as a tech comm or e-learning/m-learning professional, how are YOU going to help those learners who are far away from conventional resources? It’s something to think about when writing or creating courses or documentation that will help the end-user.  Mobile documentation is different because it can reach even more remote areas than ever before, but how it’s created and used is key in how successful it can be in helping those end-users, whether they be students or various professionals. Look at the photo that is at the top of this blog posting. How will you provide information to the inhabitants of that small island? Think about it….