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Stage 2 of non-pudding brain: It’s official. I’m a student again.

"Ah, glad to see that you are working on stretching your intelligence, TechCommGeekMom. Now, when you are done, you can help me with this equation on this board..." --The 12th Doctor
“Ah, glad to see that you are working on using your intelligence, TechCommGeekMom, and not becoming a pudding brain like the rest of your human race. Now, when you are done, you can help me with this equation on this blackboard…”
–The 12th Doctor

As I stated in my last post about my resolution not to be a pudding brain in 2015, and understanding that in order to get ahead in the next year, I need to learn something, and learn something new. It’s been mentioned before that content marketing is the skill emerging most in content strategy jobs, and so I need to make myself eligible to get on that bandwagon. I have a strong customer service/client services background, and my career has steered me into content strategy, but what I lack is a basic understanding of marketing, especially digital marketing.

I looked at many programs, and there are a LOT of good ones out there. During my process, I needed to figure out what would give me the most bang for my buck in the shortest amount of time, so that I could hit the ground running even while I was in the midst of my coursework. It would be best if it was online and part-time, obviously, since I’m still working full-time for the moment. (My contract doesn’t expire until the end of April.) I also looked carefully at curriculums to see what topics would be covered that would satisfy the gaps that I think need filling in my skill set.

Rutgers_Scarlet_KnightsAfter discussing the options with my husband, who reviewed some of the choices I had narrowed my list down to, I can now say that yes, I am officially a student again. I have registered to take the Mini-MBA certification coursework in Digital Marketing at Rutgers University. It starts at the end of this month, and finishes by the time my contract ends. It covers several topics that I have some familiarity with, but not enough experience or actual training of any kind.

I’m excited to start classes. I’m fortunate that an online version of this coursework was available, and being a veteran online student, this is ideal. I find that I actually do much better in an online format than a classroom format. Online learning isn’t for everybody, and I’m a person who enjoys listening to classroom lectures, but find it very difficult to take notes during one. (Hey, it’s hard for me to take notes or write social media posts during presentation events–why do you think I learned to type so fast?) My brain is a little slow to process and summarize concepts quickly then write them down, so online learning is usually great because if there is a video or audio recording, I can rewind the recording if I didn’t catch something, or take my time reviewing slide presentations. Online discussions can be as animated as live conversations. I’ve often found that online class discussion threads are great writing exercises as they force you to truly think and strategize what you want to say in a way that encourages plain language and clarity to all readers.

The other thing I’m excited about with this class is that the online format is for MOBILE!! Part of the tuition goes towards a new iPad to deliver the coursework (or you can get a discount on the tuition if you already have an iPad, like I did). I tried to use my iPad when I could during grad school, and it helped when I would try to get papers done during my lunch hour, or review information on the go. This time, it’s different. Everything is being delivered to a mobile device, so it’s automatically going to all be on mobile. So, I’m looking forward to seeing how that works out. I’m still an iPad aficianado, and have often promoted the use of iPads and tablets as learning tools (look for early TechCommGeekMom articles about the topic), so now’s my chance to do it myself!

So, I’ve made my first big, bold move for the year. Pudding brain will be erased, and some new information and skills will be attained in order to better my chances in the job market later this year. This is how I chose to invest in myself this year. Conferences are still good, and I’m not knocking them, but when I am done with this, I will have a small credential that will boost my resume.  Maybe I’ll get to a conference later this year, but in the meantime, this will be my educational focus. This is part of the mini-reinvention of myself. I might end up in another straightforward content strategy/web publishing job later, but having these additional skills can only help, not hurt me. I’m glad I have my husband’s support in this (he’s going to be a weekend and weeknight widower again for a short time), and I’m hoping that the tech comm community will support me in this endeavor as well.

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My 2015 New Year’s Resolution: Don’t Be a Pudding Brain

There's hope for you yet, TechCommGeekMom, if you are deciding not to be a pudding brain like the rest of the humans.
There’s hope for you yet, TechCommGeekMom, if you are deciding not to be a pudding brain like the rest of the humans. — The 12th Doctor (Who)

Now that it’s the start of the new year, it’s time to make some resolutions–or at least set some goals. While I’ll be continuing my eternal quest to lose weight, it also means it’s time to start seriously thinking about what I need to do professionally in the coming year. Since I now know my contract has an end date, I need to figure out a plan. I’ve given presentations on the subject of how to get a tech comm job these days, and I know I’ve had to go back and follow my own advice. One of my big pieces of advice has been to learn something that can help you gain a new skill, or update an old one. It doesn’t matter if it’s a Lynda.com course refreshing your InDesign skills or learning Framemaker, or learning more about…well, anything that can help you find a job as technology advancements continue to speed by us.

During the last few weeks, I’ve started to look and see what kind of jobs are available, and think about tech comm trends to help me figure out what my next move might be. It’s different for each person, obviously, based on interests and skills, but learning something new can’t hurt, that’s for sure. I’m a person who believes I always have something to learn, and heaven knows, even after a Masters degree and some experience under my belt now, I feel I still have a LOT to learn still.

I still don’t have a clear path as to what I’ll be doing when my contract ends, but I think I’ve figured out something that will hopefully provide either some direction, or at least provide me with some new skills that will help me somehow.

One of the biggest trends I’ve continually heard about in the last year is that content marketing is the big thing that content strategists need to be pursuing. I have a strong background in customer/client services, so I have a good understanding of the importance of post-purchase content for goods and services. The perspective needed to create content for content marketing is something I have–it’s rather logical for me, really. And I’ve seen more content marketing jobs listed in my area…which is good. Well, almost good. It’s not good because in the end, I don’t have any real marketing background. There are a few skills that I sorely lack. I understand what some of these skills involve, but not enough to truly say I have enough experience to apply for a position.

So, after researching several options and having several conversations with my husband about it, I decided to register for a mini-MBA program in digital marketing that starts at the end of this month (January 2015). The curriculum includes sessions covering several topics that were in my personal checklist of subjects I wanted to learn to get ahead, and the structure of a 12-week online program from an accredited school meets my learning needs (personalized e-learning!). I sent in my registration form online tonight, and I’m probably going to get a phone call for the program to get further details to become fully registered, but the first step has been taken.

So, this is how I’m investing in myself to better my chances in finding a position when my current contract ends. The program ends around the same time as my contract, so the timing couldn’t be better. I haven’t decided if and how I will still break out on my own after the contract, but I figure whether I become an independent contractor or get a full-time job, these new digital marketing skills will come in handy either way.

I’ve taken a step forward. It’s always that first step that’s the hardest to take, but it had to be made. I’m sure there will be a few more first steps in whatever this new direction will be, and I’ll be sure to report them. But it’s that very first one that can be the most difficult. It’s now been made. I’ve got support in my decision at home, so that helps immensely. Time will tell if it’s a correct decision. I think it is. I’ve got nothing to lose but time and money, and a lot to gain with new information to learn. It’s an opportunity to diminish my chances of being a pudding brain.

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TechCommGeekMom reviews 2014 – So, how was it?

This was part of the Chiluly exhibit that was at the Botanical Gardens while I was at the STC Summit in Phoenix, AZ. It was cool!
This was part of the Chiluly exhibit that was at the Botanical Gardens while I was at the STC Summit in Phoenix, AZ. It was cool!

As the year 2014 winds down, many have summarized the past year, as a reflection of all that has transpired.  When I started to think about the past year, I wasn’t sure that it was all that great of a year at first, but the more I thought about it, I realized that despite some less than desirable things transpiring towards the end, there were actually a few good things that happened that were worth noting.

1) This was the first year that the number of hits my blog received for the entire year topped over 10,000 hits. It was a goal I had hoped to achieve, and I had to work for it. My stats would falter if I didn’t write an original blog post (like this one), and I think, despite the new achievement, my stats didn’t reflect what I had hoped, but I put that on myself. This was a very busy year, and it was difficult for me to keep up with writing original posts. So despite that, I’m glad that so many people still enjoy the content that I share here, whether it’s original content or shared content. I try my best to share what I find interesting in the hopes that others will find it interesting, too, and perhaps learn from that little piece of information as well.

2) I was able to travel to some new places and do new things. I went to the Intelligent Content Conference in San Jose, CA back in February, and went to the STC Summit in Phoenix in May. Not only did I have an opportunity to enhance my knowledge during these conference through the fantastic learning sessions, I also met a lot of new people. I love that I have some wonderful new professional connections as well as new friends. These conferences also gave me the chance to strengthen professional connections and friendships with technical communicators I met in the year before and the year before that. Becoming more ensconced in the tech comm community has meant a lot to me, and I have appreciated every connection I’ve made or deepened in the last year.

3) My writing opportunities changed. While I was writing mostly for my blog this year, I also wrote for other outlets instead. Some of those opportunities folded or didn’t work out, but other opportunities arose from the ashes, including two top ten articles for Content Rules’ blog, and a new opportunity to write for STC Intercom (which will be seen in the new year). I thank those who helped make those opportunities, and appreciate your faith in my abilities when I’ve sometimes doubted them.

4) I gave more presentations this year. I presented at the STC-PMC Mid-Atlantic Conference, but I also did my first presentation at the STC Summit. I also presented for the first time to a non-tech comm audience at the e-Learning 3.0 Conference at Drexel University this year.  In other words, I pushed myself to do more this year and put myself “out there” more, even though I think there are others who have more to contribute than I do.

5) I had an opportunity to stretch myself professionally at work. I became more confident in my abilities to be a project manager and content strategist working on new websites at work with assignments I was given. I learned a new CMS (Adobe CQ) as a skill I’ll be able to carry with me going forward, and I was chosen to help with the most important part of the company’s new external site–the Careers section. I spread my wings so much in my job this year, and gained myself back in the process. My knowledge and full abilities were suppressed for so many years, that having the chance to truly use them and have people find them to be valuable helped me immensely.

6) In a somewhat unrelated topic, while I stretched my mind, I shrunk my body. To date, I’ve lost about 40 pounds this year. For once, I kept to my new year’s resolution, even if didn’t actually start until May or June! Part of my success was due to the tech comm community. Many have supported me or taken this journey with me. I love that the tech comm community’s reach goes beyond tech comm–and with this support, I know I will be able to continue to lose another 40 (or more) pounds into the next year.

I took a quick look at last year’s year in review, and in some respects, this year’s review isn’t that much different in overview.  What makes this year different was that many of the events were new experiences, new faces came into my life both online and in-person, new relationships were forged, and old relationships became deeper and stronger. Networking connections have become friendships, both professionally and personally. For a person who lives a highly isolated life as I do, this is so incredibly valuable to me.  I’ve always supported social media because it supports connections between people all over the world. Social media keeps me connected to all of you who support me–whether it’s through this blog, or on Facebook or Twitter or Google+ or LinkedIn.

Thank you all for being there for me through the good times and the bad. It’s because of these connections that this upcoming year, which is going to be filled with a lot of changes, that I know I’ll be okay. I have a support system that I didn’t have a few years ago. And hopefully, I’ve been part of others’ support systems as well.  I know that several people were kind enough to reach out to me after my last blog post, and I felt humbled. I also reached out to a few people who were happy to offer help when I asked. I know that as I go forward in the next year, the tech comm community is one that I can easily crowdsource for feedback in my steps forward. My experiences this year reinforced this for me more than ever, and it’s not one I take for granted.

Happy New Year–welcome to 2015!

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2015 will be a year of ch-ch-ch-changes.

David Bowie is trying to assure me that everything will be okay.  "Oh baby, just you shut your mouth."
David Bowie is trying to assure me that everything will be okay.
“Oh baby, just you shut your mouth.”

2014 has been a whirlwind of a year, so much so that I’ll be reviewing that in another post soon. But much of what’s been on my mind lately is how I want 2015 to be a significant year of change. I keep hearing David Bowie singing his song, “Changes” in my sub-conscious much of the time these days, as I try to make some sense of what kind of changes I want to make.

But recently, some of these decisions have been made for me. I was told within the last two weeks that my contract has not been extended by a year, but only by four months. When I had discussions with my managers about the upcoming year’s workload months ago, I was assured that there was plenty to do, and no worries. They suddenly were changing their tune, because of instructions from higher up from them that the direction of content needs were going to be changing, so there might not be as much work and maintenance down the line. When they first said they couldn’t commit to a year, I thought, “Well, if it’s six months, that would be okay. I would get off in time for summer break when my son has off from school, and then I can find something in the fall.” When they said that they could only commit to about three months, I was shocked. It really sent a ripple through me that I’m still recovering from. They assured me that it was not a reflection of my work, but quite the contrary. I had proven my value and commitment to my job throughly this past year. With my contribution to their new external website, they told me that had I been an employee, I would have been recommended for company recognition, but since I’m a contractor…well…

It’s hard to hear the “It’s not you, it’s me” line from employers after so many times of hearing it. I’ve always worked hard and proven my worth as an asset to the company, and yet something like this always happens. I see other people go from contractor or temporary worker to employee–why not me? I’ve been told time after time to not take it personally and that it’s not a reflection of my work, but after a while, you can’t help but not completely believe that, and wonder what’s wrong with yourself that you can’t fix to make yourself someone they will fight not to let go. I know that employees don’t have much security anymore either, some say, but having been through the process more times than I’d like, I can tell you that employees have a little bit more security, because a)they let the contractors go first and b) there is usually some sort of severance pay involved, including unused vacation time. Even if it’s not much severance pay, you get something. Not with contractors. It’s usually short notice that your contract is ending when you thought you might be renewed due to the workload, and barely a word of thanks. Trust me, like I said, I’ve been through this several times before.

I’m pretty sure that this is hurting more than other times when this has happened because I really liked this job. I like the company. I like the people I work with. I like the set-up of working from home most of the time. I liked the work, and finally had a chance to have more freedom in how I did things–I could call my own shots more often than I had in any other job, and my voice was heard, making this very valuable to me. I also had the opportunity to learn how to use new tools to add to my personal toolbox of skills. Why would I want to leave that?

So, for now, I know I just have a few more months left on my contract, and I need to try to figure out what my next step will be. What kind of job should I get next? I have a little more experience now, but it doesn’t feel like much when looking at job listings. Do I settle for another contracting job, or look only for permanent employment? The other idea that’s been floating in my mind is becoming an independent contractor, as in setting up my own little tech comm consultancy. The job I have now might not completely end, but might slow down to a crawl. I’m still one of their uber-users for thier custom CMS, so I can keep them on part-time if they’ll have me. Part-time work is better than no work, and usually pays better than unemployment, after all. But perhaps I could find some other clients and start doing work, and get my own business running. The trick is figuring out where to find those clients! I wouldn’t know where to begin doing that. The rest of the business set-up doesn’t concern me, like setting up an LLC or stuff like that. It’s finding the work. I’m thinking of getting the LLC set up, even if I don’t use it right away. But where do I go from here? Continue in content strategy? Revisit looking at instructional design work? (I’m thinking “no” on that for now.) Look at social media strategy work? Find a job being a professional blogger? Or should I take a technical writing job? I feel like I’m swimming in confusion.

Originally, when I was setting out to write this blog post, it was going to be about how I felt I needed to make some changes in how I expanded my knowledge, more specifically in what conferences I was going to attend this year. I wasn’t accepted as a presenter for this year’s STC Summit, so that presents a financial issue for me, as the registration–even with the early bird special–is a lot. I would attend some others that I’ve attended before as well, like ICC or Lavacon, but again, expenses are high when they come out of your own pocket. So, I was thinking of exploring some new conferences. But with this empending unemployment situation in a few months, I’m thinking that might not be a great idea financially. It’s not that I’m against investing in myself to learn more, but I think I have to find more affordable alternatives that are more suitable to my needs right now.

Related to all of this, then, is that I have some time before my contract ends to start teaching myself some new skills that will help make me more marketable. I keep going back to my own advice that I’ve given in presentations about finding tech comm jobs which is you need to always be learning something new or brushing up on a skill to make yourself into a more attractive candidate. But for myself, I’m not sure what that would be. I know it wouldn’t hurt to learn more about SEO, even though there are those who say it’s going away. I keep hearing about Content Marketing. Well, I’ve spend many years doing customer service-related work, so I understand the principles with this, but have never done any formal marketing work other than marketing this blog. Does that count? Or would taking a Marketing 101 class be necessary to be taken seriously for a content marketing job? Or, should I start learning more about coding so that I can learn how to do API documentation? There are so many possibilities that my brain feels like it’s going to explode, and I don’t know what do to.

Add the conundrum of having difficulty finding work in my area without commuting to a major city (usually more than an hour away) or finding another remote position like my current position, and you’ve added another twist to the problem.

David Bowie as Ziggy Stardust
David Bowie as Ziggy Stardust

So, 2015 will be a year of change. Maybe it’s shaping up to be going in a direction I hadn’t expected, but there will be changes, for sure. At this writing, it absolutely terrifies me, like David Bowie’s look during his Ziggy Stardust years (not my favorite look, Dave).  I know I’ll be fine in the end. I’ve got great support at home, and I know the tech comm community is there to support and help me, too. It’s the Aspie in me that doesn’t like changes that aren’t on my terms. I like routine to a certain point, and if there’s change, it’s easier when I make the changes. When something or someone else imposes them, I freak out, perhaps looking more like Ziggy here myself as a result. I’m guessing this will be another year of reinvention. Constant reinvention has worked for Bowie, right?

(If you have any recommendations for me based on the above, or recommendations for anyone else who’s looking for work in the next year, feel free to comment below.)

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Building your mental muscles

Marc Schnau posted this on Google+ with the comment, “This should work properly with any language one is trying to learn. And not only while learning languages, Maybe this is valid for every kind of learning one will do.”

After watching this video, I think he’s completely correct. I know that the speaker in the video is correct with the idea of using shorter, intense sessions versus longer ones. One of my cousins is a personal trainer, and this is one of the methods he endorses with exercising, so the speaker is correct about it working with physical exercise of larger muscles. But Marc is right too–this applies to any kind of learning, not just with languages.

This video proved to be helpful to me, as there are events going on with my life that are leading me to try to figure out what I need to be learning next.

What do you think? Do you think this is hype, or do you think there’s some validity to this approach for learning anything, not just languages?

Add your comments below.