As I’ve mentioned in an earlier post, I decided to bite the bullet and “git me some learnin’ ” in preparation of possible unemployment or breaking out on my own to consult. The big buzz in content strategy for the last year or so has been “content marketing”. From the highest level looking down, I get what it is, but I have no practical experience in marketing, or have true comprehension of some of the components that are important to it. So, I’m taking the Online Mini-MBA course at Rutgers University in Digital Marketing. It seemed to have everything I was looking for in a digital marketing class to fill in the gaps–social media marketing, SEO and SEM practices, YouTube marketing, mobile marketing, etc. (Gee, I sound like Stefan from SNL with that description.)
Stefan from Weekend Update on Saturday Night Live (SNL) says, “It’s got everything, alright!”
The coursework for this credential is very different from my experience for my MSPTC (Masters of Science in Professional and Technical Communication) at NJIT. With those courses, there was required reading, and each module was released each week (more or less) with set deadlines for online discussion participation and papers. Each week or two, I had to have something to turn in. I don’t remember ever having quizzes or tests, but rather I had lots of assignments to show that a) I could follow directions, and b) could produce something that showed that I comprehended the information.
This mini-MBA is set up rather differently. It is more self-driven as far as the pace goes, with a series of videos to watch that were evidently taken during a recent week-long, in-person crash course of the same material. There is a capstone project at the end that comprises of a 20-slide PowerPoint presentation, but I guess I’ll figure out what that entails as I go along. All the modules are available to do from Day 1. I’m not entirely used to that!
So, I just completed the first of ten modules, which was an overview about digital marketing as presented by Dr. Augustine Fou. He gave some easy to understand examples that I could follow along, but at the same time, I had to be grateful for having attended the Intelligent Content Conference and other presentations last year that talked a little bit about content marketing. Otherwise, I would’ve been totally lost or overwhelmed. At least I had a clue about what he was talking about, and again, the examples he used were easy to follow. I took my first quiz, and fortunately, I got a perfect score, and that’s considering that I watched all the videos for this module over two days in my free time, and there were only five questions! At least it’s a good start for now.
I was nervous about starting this coursework–business topics are something that I’m not exactly keen on or particularly good at, and it’s been a while since I’ve felt the pressure of having to do well considering I’ve spent a lot of money to be learning this information, but I think, as I said, I’m off to a good start. I’m truly hoping that after I’m done, it’ll help me speak in marketing language enough that I can potentially get a content marketing job, or at least be able to offer some advice as a consultant.
I can’t believe it’s been almost a year since I went to the Intelligent Content Conference in San Jose, California at Scott Abel‘s invitation. To say the least, I have to say I had a marvelous time. This is a conference that focuses on content strategy, and all the presentations were loaded with information that either reinforced what I had already learned, or introduced new ideas and concepts on the subject. The thing I liked about it was that it really had something for everyone at all professional levels–even for somebody like me who still considers herself a newbie. I also met a lot of new professional contacts who specialize in content strategy–a real “who’s who” of content strategy attended. Over the past year, I’ve learned a great amount from each of these experts and have been able to apply much of what I’ve learned to my job. (That’s important!)
This year, the Intelligent Content Conference (ICC) changed hands from the Rockley Group to the Content Marketing Institute. But fret not! Ann Rockley and Scott Abel are still very much involved with ICC, but now attendees have the added bonus of the know-how of the Content Marketing Institute and the wisdom of Robert Rose and Joe Pulizzi! Joe spoke as a keynote speaker at last year’s ICC, and he was fantastic, presenting the concepts of content marketing to this content strategy crowd. The merging of these two groups will open up new doors connecting content strategists and content marketers, and it should be great!
The Intelligent Content Conference is in San Francisco, California this year, and will be held on March 23-25, 2015. It looks like it’s going to be a great conference, and a nice time of year in San Francisco, too!
Alas, due to timing, I can’t go. (Awwww.) I’m immensely disappointed, that I can tell you. But, don’t let that stop you from going if you can! I’ve been in contact with the good folks at the Content Marketing Institute, and they let me know that if you click on the image at the top of this post, or use the image on the right sidebar of this blog, and use the code TCGM100, you can get a $100 discount on your registration. How cool is that? “Ka-ching” for you!
So, what are you waiting for? Go click on the image now, and check out what ICC has to offer this year (which is a LOT!), and register now!
“Ah, glad to see that you are working on using your intelligence, TechCommGeekMom, and not becoming a pudding brain like the rest of your human race. Now, when you are done, you can help me with this equation on this blackboard…” –The 12th Doctor
As I stated in my last post about my resolution not to be a pudding brain in 2015, and understanding that in order to get ahead in the next year, I need to learn something, and learn something new. It’s been mentioned before that content marketing is the skill emerging most in content strategy jobs, and so I need to make myself eligible to get on that bandwagon. I have a strong customer service/client services background, and my career has steered me into content strategy, but what I lack is a basic understanding of marketing, especially digital marketing.
I looked at many programs, and there are a LOT of good ones out there. During my process, I needed to figure out what would give me the most bang for my buck in the shortest amount of time, so that I could hit the ground running even while I was in the midst of my coursework. It would be best if it was online and part-time, obviously, since I’m still working full-time for the moment. (My contract doesn’t expire until the end of April.) I also looked carefully at curriculums to see what topics would be covered that would satisfy the gaps that I think need filling in my skill set.
After discussing the options with my husband, who reviewed some of the choices I had narrowed my list down to, I can now say that yes, I am officially a student again. I have registered to take the Mini-MBA certification coursework in Digital Marketing at Rutgers University. It starts at the end of this month, and finishes by the time my contract ends. It covers several topics that I have some familiarity with, but not enough experience or actual training of any kind.
I’m excited to start classes. I’m fortunate that an online version of this coursework was available, and being a veteran online student, this is ideal. I find that I actually do much better in an online format than a classroom format. Online learning isn’t for everybody, and I’m a person who enjoys listening to classroom lectures, but find it very difficult to take notes during one. (Hey, it’s hard for me to take notes or write social media posts during presentation events–why do you think I learned to type so fast?) My brain is a little slow to process and summarize concepts quickly then write them down, so online learning is usually great because if there is a video or audio recording, I can rewind the recording if I didn’t catch something, or take my time reviewing slide presentations. Online discussions can be as animated as live conversations. I’ve often found that online class discussion threads are great writing exercises as they force you to truly think and strategize what you want to say in a way that encourages plain language and clarity to all readers.
The other thing I’m excited about with this class is that the online format is for MOBILE!! Part of the tuition goes towards a new iPad to deliver the coursework (or you can get a discount on the tuition if you already have an iPad, like I did). I tried to use my iPad when I could during grad school, and it helped when I would try to get papers done during my lunch hour, or review information on the go. This time, it’s different. Everything is being delivered to a mobile device, so it’s automatically going to all be on mobile. So, I’m looking forward to seeing how that works out. I’m still an iPad aficianado, and have often promoted the use of iPads and tablets as learning tools (look for early TechCommGeekMom articles about the topic), so now’s my chance to do it myself!
So, I’ve made my first big, bold move for the year. Pudding brain will be erased, and some new information and skills will be attained in order to better my chances in the job market later this year. This is how I chose to invest in myself this year. Conferences are still good, and I’m not knocking them, but when I am done with this, I will have a small credential that will boost my resume. Maybe I’ll get to a conference later this year, but in the meantime, this will be my educational focus. This is part of the mini-reinvention of myself. I might end up in another straightforward content strategy/web publishing job later, but having these additional skills can only help, not hurt me. I’m glad I have my husband’s support in this (he’s going to be a weekend and weeknight widower again for a short time), and I’m hoping that the tech comm community will support me in this endeavor as well.
There’s hope for you yet, TechCommGeekMom, if you are deciding not to be a pudding brain like the rest of the humans. — The 12th Doctor (Who)
Now that it’s the start of the new year, it’s time to make some resolutions–or at least set some goals. While I’ll be continuing my eternal quest to lose weight, it also means it’s time to start seriously thinking about what I need to do professionally in the coming year. Since I now know my contract has an end date, I need to figure out a plan. I’ve given presentations on the subject of how to get a tech comm job these days, and I know I’ve had to go back and follow my own advice. One of my big pieces of advice has been to learn something that can help you gain a new skill, or update an old one. It doesn’t matter if it’s a Lynda.com course refreshing your InDesign skills or learning Framemaker, or learning more about…well, anything that can help you find a job as technology advancements continue to speed by us.
During the last few weeks, I’ve started to look and see what kind of jobs are available, and think about tech comm trends to help me figure out what my next move might be. It’s different for each person, obviously, based on interests and skills, but learning something new can’t hurt, that’s for sure. I’m a person who believes I always have something to learn, and heaven knows, even after a Masters degree and some experience under my belt now, I feel I still have a LOT to learn still.
I still don’t have a clear path as to what I’ll be doing when my contract ends, but I think I’ve figured out something that will hopefully provide either some direction, or at least provide me with some new skills that will help me somehow.
One of the biggest trends I’ve continually heard about in the last year is that content marketing is the big thing that content strategists need to be pursuing. I have a strong background in customer/client services, so I have a good understanding of the importance of post-purchase content for goods and services. The perspective needed to create content for content marketing is something I have–it’s rather logical for me, really. And I’ve seen more content marketing jobs listed in my area…which is good. Well, almost good. It’s not good because in the end, I don’t have any real marketing background. There are a few skills that I sorely lack. I understand what some of these skills involve, but not enough to truly say I have enough experience to apply for a position.
So, after researching several options and having several conversations with my husband about it, I decided to register for a mini-MBA program in digital marketing that starts at the end of this month (January 2015). The curriculum includes sessions covering several topics that were in my personal checklist of subjects I wanted to learn to get ahead, and the structure of a 12-week online program from an accredited school meets my learning needs (personalized e-learning!). I sent in my registration form online tonight, and I’m probably going to get a phone call for the program to get further details to become fully registered, but the first step has been taken.
So, this is how I’m investing in myself to better my chances in finding a position when my current contract ends. The program ends around the same time as my contract, so the timing couldn’t be better. I haven’t decided if and how I will still break out on my own after the contract, but I figure whether I become an independent contractor or get a full-time job, these new digital marketing skills will come in handy either way.
I’ve taken a step forward. It’s always that first step that’s the hardest to take, but it had to be made. I’m sure there will be a few more first steps in whatever this new direction will be, and I’ll be sure to report them. But it’s that very first one that can be the most difficult. It’s now been made. I’ve got support in my decision at home, so that helps immensely. Time will tell if it’s a correct decision. I think it is. I’ve got nothing to lose but time and money, and a lot to gain with new information to learn. It’s an opportunity to diminish my chances of being a pudding brain.
David Bowie is trying to assure me that everything will be okay. “Oh baby, just you shut your mouth.”
2014 has been a whirlwind of a year, so much so that I’ll be reviewing that in another post soon. But much of what’s been on my mind lately is how I want 2015 to be a significant year of change. I keep hearing David Bowie singing his song, “Changes” in my sub-conscious much of the time these days, as I try to make some sense of what kind of changes I want to make.
But recently, some of these decisions have been made for me. I was told within the last two weeks that my contract has not been extended by a year, but only by four months. When I had discussions with my managers about the upcoming year’s workload months ago, I was assured that there was plenty to do, and no worries. They suddenly were changing their tune, because of instructions from higher up from them that the direction of content needs were going to be changing, so there might not be as much work and maintenance down the line. When they first said they couldn’t commit to a year, I thought, “Well, if it’s six months, that would be okay. I would get off in time for summer break when my son has off from school, and then I can find something in the fall.” When they said that they could only commit to about three months, I was shocked. It really sent a ripple through me that I’m still recovering from. They assured me that it was not a reflection of my work, but quite the contrary. I had proven my value and commitment to my job throughly this past year. With my contribution to their new external website, they told me that had I been an employee, I would have been recommended for company recognition, but since I’m a contractor…well…
It’s hard to hear the “It’s not you, it’s me” line from employers after so many times of hearing it. I’ve always worked hard and proven my worth as an asset to the company, and yet something like this always happens. I see other people go from contractor or temporary worker to employee–why not me? I’ve been told time after time to not take it personally and that it’s not a reflection of my work, but after a while, you can’t help but not completely believe that, and wonder what’s wrong with yourself that you can’t fix to make yourself someone they will fight not to let go. I know that employees don’t have much security anymore either, some say, but having been through the process more times than I’d like, I can tell you that employees have a little bit more security, because a)they let the contractors go first and b) there is usually some sort of severance pay involved, including unused vacation time. Even if it’s not much severance pay, you get something. Not with contractors. It’s usually short notice that your contract is ending when you thought you might be renewed due to the workload, and barely a word of thanks. Trust me, like I said, I’ve been through this several times before.
I’m pretty sure that this is hurting more than other times when this has happened because I really liked this job. I like the company. I like the people I work with. I like the set-up of working from home most of the time. I liked the work, and finally had a chance to have more freedom in how I did things–I could call my own shots more often than I had in any other job, and my voice was heard, making this very valuable to me. I also had the opportunity to learn how to use new tools to add to my personal toolbox of skills. Why would I want to leave that?
So, for now, I know I just have a few more months left on my contract, and I need to try to figure out what my next step will be. What kind of job should I get next? I have a little more experience now, but it doesn’t feel like much when looking at job listings. Do I settle for another contracting job, or look only for permanent employment? The other idea that’s been floating in my mind is becoming an independent contractor, as in setting up my own little tech comm consultancy. The job I have now might not completely end, but might slow down to a crawl. I’m still one of their uber-users for thier custom CMS, so I can keep them on part-time if they’ll have me. Part-time work is better than no work, and usually pays better than unemployment, after all. But perhaps I could find some other clients and start doing work, and get my own business running. The trick is figuring out where to find those clients! I wouldn’t know where to begin doing that. The rest of the business set-up doesn’t concern me, like setting up an LLC or stuff like that. It’s finding the work. I’m thinking of getting the LLC set up, even if I don’t use it right away. But where do I go from here? Continue in content strategy? Revisit looking at instructional design work? (I’m thinking “no” on that for now.) Look at social media strategy work? Find a job being a professional blogger? Or should I take a technical writing job? I feel like I’m swimming in confusion.
Originally, when I was setting out to write this blog post, it was going to be about how I felt I needed to make some changes in how I expanded my knowledge, more specifically in what conferences I was going to attend this year. I wasn’t accepted as a presenter for this year’s STC Summit, so that presents a financial issue for me, as the registration–even with the early bird special–is a lot. I would attend some others that I’ve attended before as well, like ICC or Lavacon, but again, expenses are high when they come out of your own pocket. So, I was thinking of exploring some new conferences. But with this empending unemployment situation in a few months, I’m thinking that might not be a great idea financially. It’s not that I’m against investing in myself to learn more, but I think I have to find more affordable alternatives that are more suitable to my needs right now.
Related to all of this, then, is that I have some time before my contract ends to start teaching myself some new skills that will help make me more marketable. I keep going back to my own advice that I’ve given in presentations about finding tech comm jobs which is you need to always be learning something new or brushing up on a skill to make yourself into a more attractive candidate. But for myself, I’m not sure what that would be. I know it wouldn’t hurt to learn more about SEO, even though there are those who say it’s going away. I keep hearing about Content Marketing. Well, I’ve spend many years doing customer service-related work, so I understand the principles with this, but have never done any formal marketing work other than marketing this blog. Does that count? Or would taking a Marketing 101 class be necessary to be taken seriously for a content marketing job? Or, should I start learning more about coding so that I can learn how to do API documentation? There are so many possibilities that my brain feels like it’s going to explode, and I don’t know what do to.
Add the conundrum of having difficulty finding work in my area without commuting to a major city (usually more than an hour away) or finding another remote position like my current position, and you’ve added another twist to the problem.
David Bowie as Ziggy Stardust
So, 2015 will be a year of change. Maybe it’s shaping up to be going in a direction I hadn’t expected, but there will be changes, for sure. At this writing, it absolutely terrifies me, like David Bowie’s look during his Ziggy Stardust years (not my favorite look, Dave). I know I’ll be fine in the end. I’ve got great support at home, and I know the tech comm community is there to support and help me, too. It’s the Aspie in me that doesn’t like changes that aren’t on my terms. I like routine to a certain point, and if there’s change, it’s easier when I make the changes. When something or someone else imposes them, I freak out, perhaps looking more like Ziggy here myself as a result. I’m guessing this will be another year of reinvention. Constant reinvention has worked for Bowie, right?
(If you have any recommendations for me based on the above, or recommendations for anyone else who’s looking for work in the next year, feel free to comment below.)
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