Ellis Pratt wrote this excellent article and primer for writing for chatbots that’s worth the read.
Ellis has pointed out correctly that chatbots and other forms of AI (artificial intelligence) is starting to emerge, and as technical writers, we need to be aware of how to write for these outlets. Having skills in writing manuals and help screens, some of the foundational skills should be easy or somewhat second-nature, but he has several tips in the article on how to frame that thinking for chatbots.
I share this because it’s a reference source that I plan to use if I should get the opportunity to do this kind of writing in the near future. Ellis is very good at what he does, so this resource is a must-read.