It’s the summer of 2014, and I’m sitting in the consul’s office filling out form after form proving my right to German citizenship: filing notarized birth certificates, declaring my mother’s birthp…
Source: www.sarawb.com
Jonathon Colman posted this in LinkedIn, and rightly so. It’s an intense, very personal article by Sara Wachter-Boettcher (who I saw speak at a meeting for my local STC chapter last year) about content and how context can have a huge impact. The least I can say is, bravo Sara, for this article that’s made a deep impression on me. Like you said, sometimes something that seems so simple on a form has huge reprocussions based on a person’s history that we don’t always realize. Well done.
I implore all of you to go read this–strong stuff, but it’s very good.
–techcommgeekmom
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Danielle M. Villegas is a technical communicator who currently employed at Cox Automotive, Inc., and freelances as her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, BASF North America, Merck, and Deloitte, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog, TechCommGeekMom.com, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. She is very active in the STC, as a former chapter president for the STC-Philadelphia Metro Chapter, and is currently serving on three STC Board committees. You can learn more about Danielle on LinkedIn at www.linkedin.com/in/daniellemvillegas, on Twitter @techcommgeekmom, or through her blog.
All content is the owner's opinions, and does not reflect those of her employers past or present.
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