Posted in Uncategorized

5 reasons why content development vendors have it wrong – Sharon Burton, customer experience consultant

Content development vendors don’t have the workflow right. Here’s my top 5 reasons why.

Source: www.sharonburton.com

My friend, Sharon Burton, is right on about this. Everything she explains here is what I’ve experienced, and in some cases, admittedly, I’m one of those who has to end up redoing everything because the SMEs don’t understand the tools. Sometimes I don’t understand the tools either, but I get by! Sharon has an interesting take on all of it. Read this article!

–techcommgeekmom

See on Scoop.itM-learning, E-Learning, and Technical Communications

Author:

Danielle M. Villegas is a technical communicator who currently employed at Cox Automotive, Inc., and freelances as her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, BASF North America, Merck, and Deloitte, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog, TechCommGeekMom.com, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. She is very active in the STC, as a former chapter president for the STC-Philadelphia Metro Chapter, and is currently serving on three STC Board committees. You can learn more about Danielle on LinkedIn at www.linkedin.com/in/daniellemvillegas, on Twitter @techcommgeekmom, or through her blog. All content is the owner's opinions, and does not reflect those of her employers past or present.

What say you?

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.