I appreciate all the clients I work with. Each one is unique, with its own corporate culture. Often, that culture makes it easier to work with the client. But sometimes it erects obstacles that we …
Source: larrykunz.wordpress.com
Larry Kunz has written a great article here, which in my view is about a company views both its internal customers as well as its external customers. He describes some bad positions at the very end of the article, and I can say that I’ve played every one of those parts (even the unlucky minion) way too often. I’m fortunate that I’m in a job that none of those descriptions are applicable. Corporate culture is all about attitude, and if it doesn’t jive with yours, then you need to find something else.
–techcommgeekmom
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Danielle M. Villegas is a technical communicator who currently employed at Cox Automotive, Inc., and freelances as her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, BASF North America, Merck, and Deloitte, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog, TechCommGeekMom.com, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. She is very active in the STC, as a former chapter president for the STC-Philadelphia Metro Chapter, and is currently serving on three STC Board committees. You can learn more about Danielle on LinkedIn at www.linkedin.com/in/daniellemvillegas, on Twitter @techcommgeekmom, or through her blog.
All content is the owner's opinions, and does not reflect those of her employers past or present.
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