See on Scoop.it – M-learning, E-Learning, and Technical Communications
Danielle M. Villegas‘s insight:
This is fantastic commentary from Val Swisher of Content Rules, Inc. I admit that a "y’know" will slip in from time to time from me, but I do my best to avoid exactly what’s described here. I cringe the same way Val does when I hear the same verbal faux-pas occurring. It drives me crazy. My best friend, who is an analyst for a federal government law enforcement agency, does this "like" and "y’know" bit frequently, and I’m surprised that she is allowed to work at the level she does with speech patterns as such. Hopefully her writing doesn’t reflect the same thing. This is something to constantly work on, because it’s another example of how verbal language and written language are not the same, but they should become closer together in how they are used.
–techcommgeekmom
See on www.contentrules.com
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About TechCommGeekMom
Danielle M. Villegas is a technical communicator who has recently started her own technical communications consultancy, Dair Communications. She has worked at the International Refugee Committee, MetLife, Novo Nordisk, BASF North America, Merck, and Deloitte, with a background in content strategy, web content management, social media, project management, e-learning, and client services. Danielle is best known in the technical communications world for her blog, TechCommGeekMom.com, which has continued to flourish since it was launched during her graduate studies at NJIT in 2012. She has presented webinars and seminars for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, TCUK (ISTC) and at Drexel University’s eLearning Conference. She has written articles for the STC Intercom, STC Notebook, the Content Rules blog, and The Content Wrangler as well. You can learn more about Danielle on LinkedIn at www.linkedin.com/in/daniellemvillegas, on Twitter @techcommgeekmom, or through her blog.
