Jacquie Samuels explores the future without a crystal ball: the ways user experience drives technical communication. Think gesture control and Google Glass.
This TechWhirl article by Jacquie Samuels is completely on target, from what I can see. Everything she says here encompasses so much of what I was hearing from the buzz both at the STC Summit and what I hear online. Excellent, excellent summary. This is the direction all tech comm brains should going towards.
See on techwhirl.com