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Do we take our technical abilities for granted?

Princess Leia is thinking, "Geez, I hope these guys understand how to update my laptop."
Princess Leia is thinking, “Geez, I hope these guys understand how to update my laptop.”

Last week, my son celebrated his 14th birthday. He only wanted one present to mark the occasion, namely a gaming computer. Now, this is something that he’s been pining for months now. Originally, he wanted something in the $3000 range. Um, no. I wouldn’t even spend that much on myself, if I had the funds or the need. He only uses his computer for entertainment, whereas his dad and I use ours for both entertainment and business. Over the months, we told him that he had to get the price significantly down on the parts for the gaming machine he wanted to build, and eventually he figured out that he didn’t need the Bugatti (one of the fastest street cars out there) version of a machine, but a Ford Mustang level of speed was fine.  Thanks to Ed Marsh of ContentContent, we found a place called MicroCenter that sold parts so that my son could build his new computer, and the sales guy helped us not only find all the parts, but also helped us find parts that were better and cheaper than some of the parts my son had chosen. As a result, before tax, my son’s new system cost $8 less than his budget. He was pleased.

RedSpeed15 (his own moniker) looking over the goods before assembly.
RedSpeed15 (his own moniker) looking over the goods before assembly.

My son and husband spent the weekend building the machine, and setting up the system. It’s still not perfect, as some of the components won’t work until he can upgrade his OS to Windows 10 next month, but it’s still an improvement over the machine he had. He’s thrilled with his new machine at this point. My husband and I felt that there were some good lessons learned with this birthday gift, which was that he learned to work within a budget, he learned teamwork as he built it with his dad’s help, he learned some patience (not much–he was anxious about it for a few months) in receiving it, and he gained some confidence that he actually knew what he was talking about when he’d talk to the sales guy. Perhaps this it the start to some career skills that will serve him later (he’s only in 8th grade right now).

Coincidentally, I got a new laptop myself. Unlike my son, I spent more money on it because I do use mine for business purposes quite heavily.  Since I’m trying to move data from a Windows 7 machine to a Windows 8.1 machine…well, the transition hasn’t been so smooth. I’m doing it little bit by little bit. The Windows Easy Transfer was not cooperating in any way, no matter how I tried. Some things have ended up working out more easily, like having the Adobe Creative Cloud subscription to download programs to the new computer. Other ones…not so much. I’m still moving my own documents and content over as well, and there will need to be some tweaking done as well. It gives me a chance to clean up some of the data on my old computer so as not to mess up the new one too much.

During the process, I kept thinking, “Gee, what would someone who doesn’t have a lot of know-how about these systems do this process, if it’s like this for me?” Between my husband and I, who aren’t hardware/software experts, we still have a better clue than most people on how different software and systems work on a Windows computer, at least. Between us, we’ve been in the IT business in one form or another for 35+ years, so you’d think that we’d have some idea of how this stuff works.

This all lead to me thinking about the technical abilities of my family. My paternal grandfather, who lacked a formal education, was someone who should have been an electrical engineer based on his work and hobbies. He was a natural at that stuff. My brother inherited that mind too, as he is an architect. I was the other “tech” in the family. My father in law is a mechanical engineer, and my husband’s undergraduate degree is in mechanical engineering, even though he is a computer and web developer now. So I supposed it was inevitable that it would be part of my son’s genetic code (get it, code?). 😉

Luke, use your technical abilities for your technical communications. I mean, USE THE FORCE!
Luke, use your technical abilities for your technical communications. I mean, USE THE FORCE!

I started thinking about it more deeply in terms of how this technical ability has helped my own career, and how it has related to technical writing and technical communication. After all, “technical” is the big modifier when describing these professions. How many of us are actually “technical” in what we do? We probably need to better define “technical” first. Do we mean that we understand the finer details or writing or related work (like web design, etc.) that we can be more “technical” than the average person? Or do we mean that we understand and work with technical content, which requires a higher level of knowledge on less than average topics? In my mind, it’s both. You could be one or the other easily, but probably the best technical communicators are a bit of both.

Don't listen to Vader and become a Sith!
Don’t listen to Vader and become a Sith!

Is this something we take for granted? Perhaps we do. That’s something that we should change, and I think there’s been a movement within the technical communications field to embrace that. We have a special set of skills that many people don’t have. Many can write, and many can be technical, but not many can be both.  You have been gifted with “The Force”, so to speak, so it’s your responsibility to use it for good like a Jedi Knight, and not turn to the Dark Side.

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Move over, Google Glass! HoloLens is here!

http://recode.net/2015/01/21/microsofts-hololens-makes-the-leap-to-holographic-computing/
Photo courtesy of Recode.net

Today, I tuned in to listen to the Windows 10 event that was to promote more about the upcoming new OS that many are anticipating will be a big improvement over Windows 8 and 8.1. While I’m a huge fan of iOS products like iPad and iPhone, when it comes to my laptop, I’m a devoted PC gal who would much rather use the Microsoft operating system and tools. I suppose it’s because this is what I’ve been used to for 20-plus years, and it’s easier for me to adapt those changes, and more of the tools I like to use are available for PC use. Yet, while I’m usually a relatively early adopter with many things, I’ve been very hesitant to adopt Windows 8 or 8.1. There are some improvements with Win 8.1, but when I first encountered Win 8, I balked.  So, time will tell what happens once we all get our free upgrades to Win 10 (which is great–it’s going to be free for the first year of availability to Win 7 users like me, and to Win 8/8.1 users). There was a set of business apps called Surface Hub that looked good that combined OneNote with a digital whiteboard and provided new sharing capabilities for workgroups and meetings. I could see the practical uses for that in my own work right now.  The new browser called “Project Spartan” looks incredibly promising as well, based on some of the new functionality that will be forthcoming.

But what REALLY caught my attention in this event was the introduction of a new device that Microsoft introduced. I think it was a bit of a surprise to see this, but it is a sign that Microsoft means business, and to me, it’s a positive sign.  Microsoft has created a new device called the HoloLens. And from what I could tell, HoloLens is everything that Google Glass wishes it could be. While the viewing apparatus used is certainly more…clunky looking…than Google Glass, everything else about it (and why it’s probably still clunky looking) is what it has going for it. There are no wires, no synching it with your phone–it is an autonomous device unto itself. The connection with today’s Win 10 event is that it will run Win 10, but it showed how people can interact with the world around them, and still use the holographic tools around them to merge reality and virtuality. It’s difficult for me to describe, but the 3D imagery used was fantastic, and they showed several applications of how it could be used more practically with other people–including those who don’t have a HoloLens.

I think the biggest difference of all–other than the fact that this is a device that acts on its own, with its own processors among other things, is that unlike Google Glass that was being promoted as a device that could be used as a tool and for everyday use, HoloLens seems to be promoted solely as a tool. Now, it can be used for gaming and such, but the tool applications were what really made it stand out more than anything. My husband and I were using Skype and exchanging comments while watching the live streaming video, and when we were commenting about the differences between HoloLens and Glass, his comment was, “…but this is built as a tool.. you can see the size. It’s not meant as an accessory.. it’s actually a tool.” He’s exactly right. This isn’t a novelty item with potential for greater capability. It has the greater capability, but it’s not an accessory.

I recommend reading this article by The Verge that includes great video and further description of the product. 

I don’t think this is the type of thing that I need right now, even when it comes out. I don’t have any practical application. But I could see how this could be used in several years once the components do become smaller and I can use it as an accessory. (Give it time!)

What do you think? Do you think this is the next step of merging the virtual world with reality? Sure looks like it to me. Post your comments below.

Update: When I mentioned the new HoloLens to my son, he asked me, “Are you sure they aren’t just ripping off Oculus Rift?” Good question. I don’t think so, because HoloLens lets you see through to what’s actually around you, whereas Oculus Rift is contained in its view. Tell me what you think.

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Flash Technology gone in a mobile….no, wait–that’s not quite right…

In the mobile technology warsit’s been a war between the technology of Adobe Flash versus HTML 5. This has been a long going–at least in Internet years–battle royale that has been going on for a while, but it appears that a break has finally happened.

Recently, Adobe made the decision to end the support of Adobe Flash in Google’s latest Android OS, aka “Jelly Bean.” The significance of this is huge.  To some, this is a surprise. To others, it is not.

Flash has been the driving force of web animation for a couple decades now on many websites globally. It is a huge part of Adobe’s repertoire, and yet… Flash has had a difficult time making it into the mobile realm.  Just in the desktop/laptop realm, a Flash player can be rather unwieldy. There seemed to be only one flavor of Flash made for 32-bit machines, and not for 64-bit machines (like my own) which are becoming more commonplace.  Flash programming is an art unto itself as well. As much as many employers want people to have Flash backgrounds as technical communicators, I’ve also been told by developers to not bother learning it unless I really was dying to know, because it was rather complex even for the experienced developer to use, and developing Flash was time consuming.

This was all brought to the forefront about two years ago by the late Steve Jobs who said that Flash would not last, and that HTML5 was the future. He believed this so much that all of Apple’s new mobile products supported HTML5 from the get-go, but not Flash.  Aaron Silvers reminded me of this when he posted this article from Business InsiderSTEVE JOBS WINS: Adobe’s Ditching Flash, today on Twitter. It’s been a huge deal as iPhones and iPads proliferated with HTML5-friendly browsers, and didn’t support Flash, while other browsers for other tablets, like the Kindle, Nook and other Android-based tablets and phones did.

Adobe’s had a hard time with this, as far as I could see. Just for the record, I love Apple products, but I also love my Adobe products as well, so it’s been a tough debate to follow. I actually wrote a case study about it just several months ago about it, entitled, A Case Study: HTML 5 versus Flash, which discussed the history of this debate and what actions I saw Adobe–as a company–trying to make to work within this new environment that was pushing HTML5. At the time of the writing, Steve Jobs had just passed–literally within days of when I wrote my first draft and final draft of the paper–and so much was out in the media about the great Steve Jobs and how he was the mastermind that he was. I still love Steve Jobs, but after all, he was still human and fallible,  so I wanted to show how Adobe countered his attacks against Flash. In the end, the conclusion at the time was that HTML5 was the future, but it wasn’t completely NOW (or at that moment). HTML5 needed more development, and in the meantime, Adobe would adjust with the HTML5 revolution with its work on the Adobe Edge product and bringing that capability to its development products, but in the meantime, Flash was still working on most of the machines in the world, and there was no reason to stop working on that as well.

The way I saw it, Adobe’s point was that you don’t just abandon a long standing technology that’s worked so well overnight, just because the next best thing is starting to come along. It’s like abandoning DVDs just because Blu-Ray disks are out. There has to be some sort of legacy transition, and until HTML5 was more mature and used by those other than the developers at Apple, it didn’t make sense to abandon Flash altogether. But in the meantime, time needed to be taken to start working with the new medium and figure out the best way to move forward.

Fast forward to now, about six to eight months after I wrote the case study above. Mobile technology continues to explode on the market, and the race is on to be the dominant technological mobile device with new tablets and smartphones being introduced.  RJ Jacquez posted this article that came out today on Twitter: Adobe: Web standards match 80 percent of Flash features. Arno Gourdol, Adobe’s senior director of Web platform and authoring, was quoted at the Google I/O show, referring to HTML5’s capabilities at this stage, “I think it’s close to 80 percent.”  Seeing the writing on the wall, it’s obvious, after reading the rest of the article, that Adobe has been making efforts to keep up with HTML5, and make forward progress on using the web standard. Adobe’s not quite there either in keeping up, but it seems that it’s starting to make significant progress in this direction.

So, where does this leave us in the mobile learning world? As I see it, this is another means towards single-sourcing for learning. Flash has been good, there is no doubt. Some of the most interactive e-learning and m-learning sites (depending on your device’s capabilities) have been Flash driven, and so much has been Flash driven for years that Flash capabilities and interactivity are expected. In speaking with my e-learning developer husband about the topic, he said that Flash, while complicated at times, was easier to develop than HTML5, because HTML5 depended not only on new HTML5 coding, but also javascript and jquery much more than before to have content play the same way–or at least similarly–to Flash. From the sounds of things, those similarities are getting closer and closer. How soon will HTML5 be a true standard in the same way as standard HTML has been all these years? Probably sooner than later, but I see it as a big step towards that single-sourcing solution that will help eliminate the idea of problems with BYOD (Bring Your Own Device). No one will have to worry whether something will work on an Android, Windows or iOS device. It will just work because they all use HTML5.

This is an important issue to follow, because it’s not the mobile technological devices that need to be watched as much as how they will be programmed and used. Flash isn’t gone yet, but seeing what will happen with it, and where and how HTML5 progresses will be a hot issue for some time to come–so keep on top of this!