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So, where do we go from here?

In the aftermath of STC closing, there’s just a lot going on. As the Board VP who is still involved in closing activities, I’ve seen a range of emotions from those who’ve claimed a connection with STC. Most are sad but understand that we had to do what we had to do, and showed appreciation for the organization over the years. Other have expressed things…differently. I have words for those people since they were not involved with the decision making, so I will save those for another day.

Instead, one of the biggest messages from this has been, “Without STC, where can I go for my professional development, networking, and community?” Well, if you do enough research, there are lots of different avenues you can take. Some focus broadly on tech comm topics, and others are more specialized. Either way, there’s something for everyone. Even in these early post-closing days, I’ve seen former members rally to form smaller groups (not affiliated with STC, mind you) to help a grassroots movement to fill in this gap.

Sara Feldman started a post on LinkedIn asking others about these alternatives, and with her permission, the list below is based on all the suggestions that she and others who contributed to her online conversation as potential alternatives to explore.

Please note that these are is listed in alphabetical order so as not to show any preferences or personal endorsements from me for any of these institutions. This is not all institutions, but rather many that either Sara’s LinkedIn post provided or some that I researched. Most descriptions are parsed or paraphrased from their websites. This is simply a partial list that you can use to start your exploration of tech comm professional options:

(Last updated: 5 May 2025)
Organization/ResourceTell me about this
ACES: The Society for EditingACES elevates editorial excellence and empower editors across industries through training, networking, and career opportunities. As an international alliance, they advocate for professionals in journalism, media, publishing, corporate communications, academia, and government.
American Institute of Graphic Arts/ AIGA, The Professional Association for DesignAs the profession’s oldest and largest professional membership organization for design—with more than 70 chapters and more than 15,000 members—we advance design as a professional craft, strategic advantage, and vital cultural force.
American Translators Association (ATA)ATA supports the issues affecting translators and interpreters and actively promotes the value of their services.
American Medical Writers Association (AMWA)AMWA’s mission is to promote excellence in medical communication and to provide educational resources in support of that goal.
Association for Business Communication (ABC)The Association for Business Communication (ABC) is an international, interdisciplinary organization committed to advancing business communication research, education, and practice.
Association of Independent Information Professionals (AIIP)AIIP is a global network of independent business owners running information-centric businesses.
Members offer expertise across a wide variety of industries, services and geographies.
Association of Proposal Management Professionals (APMP)The Association of Proposal Management Professionals’ mission is to be the trusted leader that serves a global community of bid and proposal development life cycle professionals.
Association for Talent Development (ATD)The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations worldwide.
Association of Teachers of Technical Writing (ATTW)Members of ATTW work in graduate and undergraduate programs in technical communication, media, engineering, rhetoric, writing studies, and English, among other complementary research programs.
Australian Society for Technical Communication (ASTC)The Australian Society for Technical Communication (ASTC) promotes and supports people who design, write and edit technical and business information.
Button Conference Presented by Kristina Halverson of Brain Traffic, Button content design events and community resources help independent contributors and leads grow in their careers.
Canadian Association of Instructional DesignersThis organization supports professional Instructional Designers in Canada and abroad.
Center for Information-Development Management (CIDM)CIDM is a member organization that facilitates the sharing of information about current trends, best practices, and development within the industry, providing networking opportunities, host conferences, lead roundtable discussions, and publish newsletters.  Hosts of the ConVex conference.
Consortium for Service InnovationThe Consortium is a nonprofit think tank focused on customer engagement. Consortium Members created and continue to develop the widely-adopted Knowledge-Centered Support (KCS) and Intelligent Swarming methodologies.
Content Strategy AllianceOrganization for content strategists, UX writers, content designers and other content professionals. 
The Content Wrangler (TCW)TCW offers over 100 live free one-hour webinars for tech writers each year and maintains an archive of almost 800 recorded shows.
Council for Programs in Technical and Scientific Communication (CPTSC) CPTSC brings together administrators, faculty, researchers, and students to advance the study and teaching of technical, professional, and scientific communication.
Editorial Freelancers AssociationThe Editorial Freelancers Association is the largest and oldest U.S.-based professional association of editorial freelancers. Their members include editors, book coaches, writers, indexers, proofreaders, researchers, fact-checkers, marketing experts, graphic designers, translators, and more.
FireheadEurope’s market leader in finding, placing and training technical communicators. Strong US/ Canada ex-pat community.
Globalization and Localization Association (GALA)GALA serves and supports the global language services and technologies industry which comprises translation, interpreting, localization, and the technologies that support such activities.
IEEE Professional Communications Society (IEEE ProComm)IEEE ProComm supports professional, scientific, engineering, and technical communication, content development, information design, and usability, as well as their potential social impacts.
The Indexing Society of CanadaThis is a global community of like-minded people who enjoy the challenge of providing clear, concise, time-saving guides for readers and researchers.
Information Architect Institute ConferenceThe IA conference exists to promote discourse and learning about the intentional design of information environments. It is a gathering of practitioners from around the globe, who practice and teach Information Architecture and other design-related disciplines.
Institute for Performance and Learning (I4PL)Training, networking, and certification.
Institute of Scientific & Technical Communication (ISTC)The Institute of Scientific and Technical Communicators (ISTC) is the largest UK body representing information development professionals. 
International Association of Business Communicators (IABC)The International Association of Business Communicators (IABC) enables a global network of communicators working in diverse industries and disciplines to identify, share, and apply the world’s best communication practices.
The International Design Association (IDA)IDA is a professional organization dedicated to the design field. 
International Society for Design and Development in Education (ISDDE)The goals of the ISDDE are to improve the design and development process, build a design community, and increase their impact on educational practice.
Knowledge Management Global NetworkKnowledge Management Global Network (KMGN) is a not-for profit network of international KM communities and associations that endeavours to connect KM professionals and facilitate co-creation and sharing of KM assets and resources.
The Kinetic CouncilThe Kinetic Council’s mission is to unite and empower content, data, and semantics professionals through an industry-wide authoritative association. Within this new association, members will create meaningful connections, advance careers through world-class education and certification, and shape the future of these fields together.
Knowledge Management Institute (KMI)KMI provides knowledge management certification and training.
The LavaCon Content Strategy ConferenceVery popular conference where content professionals share best practices and lessons learned, network with peers, and build professional relationships.
The Learning and Development Community (TLDC)Networking and training member website.
 Learning GuildFocuses on elearning, but also instructional design, virtual training, emerging technology, and more.
National Communication Association (NCA)NCA is committed to transforming lives through communication.
Plain Language Association International (PLAIN)PLAIN is the international association for plain language professionals that promotes clear communication in any language.
Rhetoric Society of America (RSA)The Rhetoric Society of America is committed to public facing research, teaching, programming, commentary, training, and engagement in rhetorical studies to confront urgent concerns.
Sunshine State Scriveners Discord ServerFlorida-based tech comm group; made of of former STC members. (Not affiliated with STC.)
Support DrivenThe community dedicated to Customer Support as a career.
Tech Comm ConnectionsTech Comm community sessions on Feb 6 & 11 hosted by Comgenesis.
Tech Comm Group (Slack)Slack Community started by former STC members for networking.
Technical English Association of JapanTEAJ is a Japan-based organization dedicated to promoting clear and concise technical communication. We offer seminars and work opportunities for translators and technical writers who assist Japanese companies in creating effective technical documents in English. Contact us at y_nakayama@teaj.or.jp  .
Tekom Europetekom Europe is the largest professional association for technical communication in Europe whose interest is to promote the professional and business interests of all persons involved in technical communication.
User Experience Professionals Association (UXPA)User Experience Professionals Association (UXPA) International supports people who research, design, and evaluate the user experience (UX) of products and services.
Write the DocsWrite the Docs is a global community of people who care about documentation. We have a Slack community, conferences on 3 continents, and local meetups.
World Information Architecture AssociationWorld Information Architecture Association is dedicated to growing awareness of the discipline of information architecture while promoting social responsibility among practitioners.

While I think it might be a little while before I jump into a new “home” (I’m still dealing with closing up the old one), there are a lot of good suggestions here, and plenty more out there. Here’s wishing you good luck at wherever you land, and hopefully I will meet up with you through one or more of these in the future.

 

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How to Prevent UX Workers From Quitting

Solving one issue can clear up so many of the problems user experience practitioners have on the job.

Source: How to Prevent UX Workers From Quitting

If you’ve ever worked in UX or CX or content strategy, this is an article for you that you can relate to. I know having worked and/or dabbled in content strategy, UX, and CX, many of the scenarios presented in this article were things I experienced and was frustrated about to no end.

See if you relate to this article as well, and include your comments below.

–TechCommGeekMom

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Maintaining Your Principles While On the Job

figure balancing a check in one hand and an X in another hand, showing right versus wrongOoh…she’s going into controversial territory here… (Well, yeah, I am. What’s new?)

I’ve heard some people say that the COVID-19 pandemic and world events really has them looking at life very differently now on a number of levels. One of those levels for me has been dealing with how do a show the world my principles in a positive light? How do I practice my principles through my actions? These are tough ethical and moral questions for anyone, but this time period in my life and our world’s history is truly bringing this to the forefront, for sure.

As there’s a good segment of technical communicators out there who are looking for work due to the pandemic, it’s a good time to be thinking about those things. For me, it’s not only doing what’s right for me and looking for jobs that appreciate what I can offer and that I can enjoy my work, but also what they are doing. As I get older, sticking to some of my principles gets to be a bigger issue, and how I can apply my values within my work and still stay true to my beliefs and sleep at night knowing that I hopefully did the right thing through my work.

Now, looking at my work history, I didn’t always work for places that always had a good reputation. At the time, I kept a blind eye that as long as I wasn’t part of that segment of the business doing the “dirty work” thinking I was okay. As I’ve gotten older, I can’t do that so much anymore. I have to feel okay that what I do serves a better cause overall, and that I can agree with the company’s mission and ethics. We all have different levels of where we stand on issues, so in some instances this can be hard. For example, if you are a person who is strongly against fossil fuels, but the industry where you live is primarily gas and oil, then there are going to be difficulties. But if you also knew about the things that the company is doing to make cleaner fuels and other earth-positive products, you might not be quite as strict about where you work. It’s a slippery slope.

It also applies to the people you work with as well. I’ve been fortunate that most of the people that I’ve worked with hold the same values that I do, and that makes work easier as well when dealing with others. If you come from the same or a similar perspective on something, interpersonal relationships with others is easier. You don’t have to agree with everything, but you generally know that if someone’s holistic ethical approach is the same as yours, you’re going to be fine.

As I continue to find my next gig, this becomes important to me. I don’t want to apply to a company that supports causes that go against my standards. I don’t want to work for a company that cheats people or treats them poorly–whether they be their employees, consultants, or even their customers. I prefer to work for companies that do look out for those who work for them and their customers, and make it a point to make it part of their internal conversations.

Like I said, it’s a slippery slope navigating in this crazy world right now, but it’s something we should all be conscious of. Where do you want to be? What do you want to support? Is where you work a place that supports the betterment of others and helps elevate us all? Our principles and ethics can slide. What might be a deal breaker for you isn’t for me, and vice versa. And that’s okay. But we should all be conscious of this, especially in tech comm work. Why? It’s actually part of our job, if you think about it. We write manuals, how-to guides, policies and procedures, training, and a host of other forms of content that are meant to help others get things done on an equal level, or at least provide a means of balancing things so things can be equal. Localization and globalization is part of that. It’s built into what we do.

So, as you continue, just think about how influential technical communicators can be in this respect. And make choices that are right for you, and right for the world that you want to leave behind.

What are your thoughts? Include them below.

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What is UX Writing? | UX Booth

There’s a new job in town. Google’s looking. Amazon’s looking. Dropbox, Paypal…many of the big players in tech are now looking for User Experience Writers. This week, Kristina Bjoran explains how writing-focused user experience designers will be a critical part of the way we design for experiences from here on out.

Source: What is UX Writing? | UX Booth

I can’t remember where I found this or who originally posted this, but I thought this was an excellent article about UX writing. I’m starting to find that UX writing and UX content is starting to emerge as something that is greatly sought. I’m fortunate that I’ve had experience with doing this over the past few years. I agree with the author that often employers trying to find a UX writer by looking towards copywriters first, and then sometimes they look for technical writers. I think UX writers fall somewhere in between those two disciplines. They are still technical communicators, but it’s a slight niche of knowing how UX and content should work, and how user interface (UI) should work. Copywriters might understand how to use the punchy marketing language needed to incur action, but technical writers understand how to use plain language and the technicality of directing people on how to navigate digitally to allow the user to get to where they want to go.  So, really, in many respects, a UX writer is both a copywriter and a technical writer, with a little something extra built in.

What do you think? Is UX writing becoming its own discipline? What’s your experience with UX writing? Share your comments below.

–TechCommGeekMom

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Structure and Semantics for Context – Simple A

Maxwell Hoffmann
Maxwell Hoffmann, circa 2013
Photo credit: D.M.Villegas

Simple A’s Maxwell Hoffman happens to be a good friend and mentor of mine. I’m lucky and honored to have him as one of my cheerleaders. Maxwell recently wrote and excellent article about structure and semantics for context in content for Simple A’s blog and for the ISTC.

His article starts,
Content becomes intelligent, flexible, and capable of scalable personalization through structure and semantics.

Content drives customer experience (CX). In order to achieve optimal CX, we need the ability to manage multiple variations of content components that are dynamically assembled as relevant experiences, based on the context of the customer’s touchpoints. We need the ability to create a content component once, then reuse and deploy it many times, in many ways. This requires structured content with an intelligence shaped by semantics.

Structuring content within a well-defined content model makes content scalable, reusable, adaptable, and measurable. We cannot create real-time, personalized conversations at scale without structured, intelligent, semantically rich and truly accessible content.

He continues the article breaking down how we can create content models based on reusable content (do I hear DITA?) and how we model content has direct impact on user and customer experience. This is the foundation of intelligent content, if you think about it.

It’s a well-written article, and I highly recommend that you take a look at it.

Structure and Semantics for Context

What do you think? Include your comments below.