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New iPhones! What does this mean for mobile?

5C-5SI, along with the iOS faithful, waited with bated breath yesterday to hear all about the new iPhone 5C and the iPhone 5S. Considering that the last time I upgraded my phone was for the 4S, I was looking forward to seeing what my upgrade options (that were not Windows or Android-based) were.

I was excited for both models, as I could see these as upgrades. Part of the big upgrade for both will be iOS7, as it is promising to be a more streamlined user experience. While we’ve known about this new upgrade to the OS for a few months, now that it’s close to its release, the excitement can really build up.  There will be more accessibility to the Cloud, more multi-tasking features, easier ability to share data, and a better camera functionality, among other updates. Siri searches are even improved, as it draws more data from Wikipedia and social media now. Maps are improved. Just the OS update alone will make things better for mobile sharing of information. The iWork suite is going to be free, available on the Cloud as well. This is a big boost to creating and editing content, whether it be text, graphics, spreadsheets or video.  My first reaction to this was, “Gee, I spent some good money on getting all those apps a while ago. Do I get a refund now?” I’m sure I don’t, but thinking about this from an educational perspective, this is a big boost. I did use the cloud-based iWork to work on some items while it was available via beta, and I found it to be a great solution for me to work on various documents on both my iDevices and my laptop–and my laptop is Windows-based! I could access it via my iCloud account on my browser, and then work on it later on my iPad or iPhone. It’s a great boost, and I’m sure it’ll help some classroom situations save some money. 

But these new tools–because that’s what these new phones are, new tools–look awesome.  The iPhone 5C and iPhone 5S do open up some new doors to not only use this new OS to the maximum, but they offer new opportunities for mobile learning.

While the iPhone 5C has all the pretty colors now available, the new structure of using a polycarbonate plastic foundation is going to make a big difference. First of all, I’m sure some people are thinking, “Oh my gosh, that thing will crack so easily because it’s plastic, even if it has that silicone case around it.” If you don’t know much about polycarbonate plastics, then you’d need to learn, because you would be wrong. Polycarbonate plastics are often used for children’s eyeglasses because of their strength and rigidity. The same plastic is used for sports goggles and sports eyewear for the same reason. (Being a mom who has a child with glasses, and I own a pair of prescription swimming goggles, I know this.) This plastic is safe enough to protect one’s eyes, even in extreme conditions, as they don’t break easily nor do they scratch easily. So if it’s safe for your kids’ eyes, it’s probably going to be safe for your phone. It’s reinforced with the steel frame that doubles as an antenna, so I think one shouldn’t have any worries if the device is properly cared for, in general.

iphone5c-groupThe 5C will take advantage of all the new functionality of iOS7, which is good, but I think the biggest part of all of it will be its price point. The 16 GB model–it’s “smallest” storage model–will be US$99. For a brand new phone with this kind of functionality, that’s pretty cheap! And because of that price point, people who were buying Android and Windows phones as alternatives because of the price points of those other brands might now be able to afford an iPhone now.  iPhone is known for its customer services, its ease of use, and its ability to have access to more apps than imaginable, so this accessibility will allow it to become a more dominant player in the mobile phone game. I can imagine schools being more apt to buy some of these smartphones or encouraging or subsidizing these phones around the world, because the price point is half of what the “fancy” model is worth, but it still packs a punch.

The 5S device, however, has more bells and whistles. While it does have new colors to its line-up, it’s more about how powerful the device is. It’s really a true microcomputer in the palm of your hand. The 5S is the first smartphone to have a 64-bit processor. How long ago was it that we had 64-bit desktops and laptops? That’s amazing! The CPU performance is now twice as fast as the iPhone 5, including super faster graphics. There is also a second processor in the 5S known as the M7, which is a motion co-processor. It  works more accurately with the compass, accelerometer and gyroscope, so it’s going to spawn more use for health and fitness apps. Who ever thought you might use your iPhone for gym class? All this data can help assess the user’s surroundings more. Imagine using those features for a science class or history class?  The 5S also has an upgraded camera called the iSight camera with a dual-LCD flash with better sensors. In combination with the iOS7 software, it will allow for more accurate photography. There is also a slow-motion video feature and a burst mode on the camera (taking 10 frames per second on the shutter).  The camera alone is pretty cool!

5SThe other big feature is the TouchID, which is a fingerprint scanner on the home button. It’s done for security purposes, but I could see this taken to a higher level, in time, for personalization for access. You know how one can use separate user names and passwords to access a shared device? The TouchID uses a fingerprint to identify a person, and multiple fingerprints can be approved and saved. What if that was used for personalized learning? So, one student would swipe his/her fingerprint, and only certain apps or information would appear. Another student would do the same, and different apps or information would appear. This could work beyond security, and again, I see this as something that could be a money saver for schools. A device could be numbered, and Bobby and Susie could share Device #8 of 10 in a classroom during different periods, and yet have access to different information. The software might not be quite there yet, but that might be the next step, and it’s a feature that could be on future iPads as well.

I think these are great innovations moving forward with both phones.

However, I did see commentary on some social media outlets by some that they were disappointed by the new phones, stating that the new phones were not “innovative” enough. RJ Jacquez was definitely very vocal on his Facebook page, stating, “Absolutely NOTHING innovative from Apple at today’s event. Disappointing! Google is now clearly in control of the Mobile Revolution!”

But I think there were two comments to his Facebook posting in response that caught my eye that I think summarizes these upgrades well. (Yes, I asked their permission first before posting.)

Stefan Gentz, who is a well-known technical communications speaker, responded to a naysayer by replying,

Hey, they just introduced the first 64 bit smartphone in the world! It has a fingerprint sensor that opens up a whole new level of online shopping convenience and security, a new global LTE chip with a whopping 13 LTE bands (which is especially great for continent hoppers) and a superb camera with an aperture of ƒ/2.2 which is even dramatically better than my professional Sony digicam (3.5), even better than most professional DSLR and it can still take 10 pics/sec. And the new motion chip M7 knows when you’re walking, running, or driving. For example, Maps switches from driving to walking turn-by-turn navigation if, say, you park and continue on foot. Not to mention the new iOS7. And this all in a 7.6 mm, 112 g sexy, high-precision case.”

Stefan followed up by stating that all these features don’t add up to nothing!

Paulo Castro, another technical communicator, followed up on Stefan’s comment with the following:

Innovation is not the only thing that matters in a new product. Sometimes you just have to take what you have and make it better, stronger, faster, more reliable, etc. Stefan (above comment) makes a good point in terms of new features.As long as nobody else comes up with something significantly better in terms of new hardware, software, or OS, then Apple may still have a good standing in this competitive market.

I, too, wish we could see an eye-opening product everytime Apple announces something, but the truth I would prefer to have an extremely efficient device at a good price, with high reliability, security, and functionality, rather than a new gizmo with stuff I don’t even need.

I have to agree with both gentlemen. There’s a lot going on with the upgrade of the device itself, as Stefan said. Even Lance Ulanoff of Mashable said of the 5S, “Its new look combined with this more powerful phone and some of the landmark features –- iSight camera, Touch ID –- should make the iPhone 5S feel less like an upgrade and more like a reboot.” But I think Paulo makes a great point as well, which is that in the end, I, too, would prefer to have an extremely reliable and efficient device.  The 5S that I plan to buy will be the third iPhone that I’ve chosen to purchase. I could’ve easily upgraded to a Windows or Android-based phone a while ago, but I chose not to do so.  I would be a rich woman if I had a dollar for every time my son or my husband had to forego using their Android phones, and we relied on my iPhone for something. I’ve never had my phone crash, and I can only think of once when I had to reset the phone and start all over again. Once in about five years, and it was probably five years ago when I was getting adjusted to it? That’s pretty good.

When it comes to mobile devices, there’s no question that I favor iDevices. The new iPhones have a lot to offer, and I can’t wait to order mine!

PS – In case anybody cares to know, I would love to have Lance Ulanoff’s job, or something a lot like it.  Doing social media coverage and blogging about events like this and the tech scene would be a dream come true! 😉

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Why Do Technical Communicators Need Vacation?

vacation1 I know, I know. It’s been a while since I’ve written anything here. The very busy summer continued straight through the month of August into my vacation time. I spent time at the beach (or as we Jersey people say, “the shore,” even though I was in South Carolina), did some shopping, had a mini spa day, did a day trip to Charleston, and did some knitting as well. While I brought my iPad and keyboard with me, the only writing I did during that time was to send some proposals for the 2014 STC Summit. Otherwise, I barely used social media, and I definitely didn’t do any writing. I thought it might be a good time to write, but I just didn’t do it.

It occurred to me that this was a good thing, in the end. At least, it was good for me. I’ve been pushing non-stop with my writing and involvement on social media in the tech comm world for about two years with few breaks, and it was time to take a true breather. This year hasn’t been too bad. I have a good job for now–at least until the contract ends in December. I haven’t felt as much stress with that job as I have with other jobs in the past. The summer was a little stressful because of my son having time off from school and summer camp, but he got a chance to play, and he was happy. I think the vacation was really, in many respects, a true license to completely relax for the first time in several years. I didn’t think of technical communications in any shape or form–with the exception of the Summit proposals–for almost two weeks. Okay, that’s not totally true. I found a grammar mistake on a restaurant sign and some other little editing things that I saw on various brochures and menus, but that’s beside the point. The point is that in my mind, being a good technical communicator is immersing oneself into the subject completely. To keep up with technical communication, you have to keep up with it all the time. For me, for the past four years since diving into the field first through graduate school, and then my big push in the last two years to look for and find a job, I’ve been totally engulfed in it. I had to come up for air, and float on the top for a while, much like relaxing on a floating lounge chair in a pool.

Even as a writer, I’ve felt like I’ve had writer’s block for a while, and that’s part of the reason that you haven’t seen much. I still read what other people post, share when I can, and write when I can, but between writer’s block and being busy, it’s hard to get the writing in. Much of my writing would end up being work related, and I’d feel tapped out. So, what’s a technical communicator to do?

This is what to do–which is what I did: go on vacation. Change your environment, your scenery, and clear your mind of the clutter that has built up as best as you can. For me, I would listen to the ocean and deeply inhale the salt-water air as I’d take nighttime walks along the beach. I’d sweat it out walking from shop to shop in the late summer heat of the Carolinas. I went somewhere new, and infused my mind with new thoughts, new perspectives, and new memories.

Technical communication isn’t necessarily an easy thing to do. I think most of us who do this for a living make it look easy to the rest of the world. I remember talking to the esthetician who did my manicure and pedicure during my spa day about what I did for a living, and while she was well-travelled and seemed bright, I think it blew her mind to know that people like us existed. We all live and breathe technical communication as our vocation, and it can take a lot of brain energy over time to stay on top of our game. But every once in a while, it’s good to take a REAL break and clear one’s mind completely. No emails, no phone calls, no coding, no writing–no connection to the professional world that depends on us.  This mental breather needs to be done for a few reasons. First, it’s just good for one’s mental health in general. Being a workaholic is not good for anyone’s health or well-being.  Secondly, and more importantly, clearing one’s mind so completely allows creative energy to be renewed again. The clutter can be cleared out, and that creative edge that has always helped you can be sharper and more acute than it’s been in a while. Maybe you were already at the top of your game before your vacation, but imagine if the clutter is cleared out for about a week–imagine how refreshed on many levels you could be!

This week may be the week I’ve returned, and life is just as crazy as ever with trying to catch up with the backload of work, handling things while my manager is on vacation, and dealing with the stress that goes with my son going back to school for the first week, but I feel like I’m much more open to possibility and can contribute more (once I can get back into my routine again) now that I’ve let that salt air cleanse my brain for a bit.

For me, the beach life was a break. You can do it in a big city, the mountains, or anywhere. Just be sure to give yourself a lot of quiet time that is not work related at all, time that’s as stress-free  and responsibility-free as possible for as long as possible, and find something new to stimulate your senses again. You need to do more than “stop and smell the roses” or “stop and smell the coffee.”  Breathe them in, over and over again, for a longer time, and don’t answer that email or phone call. In most cases, the world will not end if you don’t respond. It can wait. Be sure to take care of yourself, so you can take care of others, as technical communicators are born to do.

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Mobile First or Content First? Yes.

What alien argument is this?
The 10th Doctor questions, “This argument still? This is centuries old by now.”

My latest entry on the STC Notebook is now up! It addresses a question that seems to me to be a hot topic of discussion at all the events I’ve been to so far, as well as in social media discussions and articles.

Here’s the link:

Villegas Views: Mobile First or Content First? Yes. 

What do you think? Feel free to weigh-in on the topic below.

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What’s wrong with being a lurker?

watson on laptopIt occurred to me that while I haven’t been writing or curating as much as I usually do, I still make sure that I’m reading my various social media feeds, so I can see what the latest trends and conversations are about these days.

The thought popped into my mind–what’s wrong with being a lurker, who is someone who reads but doesn’t comment online? After all, not everyone likes or wants to be writing all the time. I personally have a big mouth that translates here into writing, but that doesn’t mean that everyone likes to talk as much as I do. There is no requirement in social media that one needs to be posting or re-posting tweets or other information that they read every five minutes, after all.  Even so, what’s the advantage of being a lurker online?

The way I see it, being a lurker is similar to being the person in the room who obviously isn’t saying a word, but is absorbing all the information that’s going on in the room. The lurker can read, observe and learn a lot just by staying still and not saying anything, and in the process, acquires a vast amount of information being given through comments made and by reading articles posted.  This is not a bad way to learn a lot about any given topic, while learning about the people who shape those thoughts or trends.

In the end, however, the lurker loses out. Social media is not only about communicating information, but it’s also about the connections made through this kind of communications. Communication with each other is the key to why we can have discussions or debates on issues.  The person who writes those posts or tweets those tweets appreciates it when you retweet, or even make a brief comment of, “I agree!” or “That was a great article.” It validates the position of the author, but it also shows your competence in the subject matter too–that you understand the concept being presented.  By respectfully responding with your own commentary, it allows others to see YOUR perspective as well. You automatically become part of the conversation and the process.

Don’t be a lurker and sit back for too long. Feel free to participate! You might be surprised to find that your original perspective might be enjoyed and respected by others.