Tag Archives: Sharon Burton

Tech Comm=Customer Satisfaction. Or So It Should Be.

Posted on February 13, 2015 by TechCommGeekMom

As I continue to study my digital marketing course, and I start to delve more into trying to understand content marketing, to me, I end up going back to my foundation, which is customer service and consumer relations, and how that … Continue reading →

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Book Review: 8 Steps to Amazing Webinars by Sharon Burton

Posted on December 5, 2013 by TechCommGeekMom

In less than a week from this writing, I will be doing a new webinar that I was asked to do by one of the STC Special Interest Groups (SIGs). I was really honored to have been asked, and it’s … Continue reading →

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Posted in Uncategorized | Tagged 8 steps to amazing webinars, Adobe, Adobe Day, Adobe FrameMaker, Adobe RoboHelp, Adobe TCS, Adobe Technical Comm, Adobe Technical Communications Suite, amazing webinars, awesome webinars, Barnes & Noble, Business, client services, content strategy, customer service, digital literacy, DIY education, E-book, education, Framemaker, good webinar, Information, Learning, Marketing, marketing webinars, Maxwell Hoffmann, Online Teaching and Learning, Sales, services, Sharon, Sharon Burton, SIG, social media, STC, steps to a webinar, tech comm, tech comm software, TechCommGeekMom, Technical communication, technical communications, technical writing, Twitter, Web conferencing, webinar advice, webinars | Leave a comment

Another one of those 2012 Tech Comm Years in Review? But it’s MINE…

Posted on December 31, 2012 by TechCommGeekMom

It’s December 31st, 2012, and the end of another long year has come. This is the time of year when everyone starts to see the year in review posts and articles all over every media source imaginable. I’m no different– … Continue reading →