Tag Archives: Sharon Burton

Tech Comm=Customer Satisfaction. Or So It Should Be.

As I continue to study my digital marketing course, and I start to delve more into trying to understand content marketing, to me, I end up going back to my foundation, which is customer service and consumer relations, and how that … Continue reading

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Book Review: 8 Steps to Amazing Webinars by Sharon Burton

In less than a week from this writing, I will be doing a new webinar that I was asked to do by one of the STC Special Interest Groups (SIGs). I was really honored to have been asked, and it’s … Continue reading

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Another one of those 2012 Tech Comm Years in Review? But it’s MINE…

It’s December 31st, 2012, and the end of another long year has come. This is the time of year when everyone starts to see the year in review posts and articles all over every media source imaginable. I’m no different– … Continue reading

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