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New iPhones! What does this mean for mobile?

5C-5SI, along with the iOS faithful, waited with bated breath yesterday to hear all about the new iPhone 5C and the iPhone 5S. Considering that the last time I upgraded my phone was for the 4S, I was looking forward to seeing what my upgrade options (that were not Windows or Android-based) were.

I was excited for both models, as I could see these as upgrades. Part of the big upgrade for both will be iOS7, as it is promising to be a more streamlined user experience. While we’ve known about this new upgrade to the OS for a few months, now that it’s close to its release, the excitement can really build up.  There will be more accessibility to the Cloud, more multi-tasking features, easier ability to share data, and a better camera functionality, among other updates. Siri searches are even improved, as it draws more data from Wikipedia and social media now. Maps are improved. Just the OS update alone will make things better for mobile sharing of information. The iWork suite is going to be free, available on the Cloud as well. This is a big boost to creating and editing content, whether it be text, graphics, spreadsheets or video.  My first reaction to this was, “Gee, I spent some good money on getting all those apps a while ago. Do I get a refund now?” I’m sure I don’t, but thinking about this from an educational perspective, this is a big boost. I did use the cloud-based iWork to work on some items while it was available via beta, and I found it to be a great solution for me to work on various documents on both my iDevices and my laptop–and my laptop is Windows-based! I could access it via my iCloud account on my browser, and then work on it later on my iPad or iPhone. It’s a great boost, and I’m sure it’ll help some classroom situations save some money. 

But these new tools–because that’s what these new phones are, new tools–look awesome.  The iPhone 5C and iPhone 5S do open up some new doors to not only use this new OS to the maximum, but they offer new opportunities for mobile learning.

While the iPhone 5C has all the pretty colors now available, the new structure of using a polycarbonate plastic foundation is going to make a big difference. First of all, I’m sure some people are thinking, “Oh my gosh, that thing will crack so easily because it’s plastic, even if it has that silicone case around it.” If you don’t know much about polycarbonate plastics, then you’d need to learn, because you would be wrong. Polycarbonate plastics are often used for children’s eyeglasses because of their strength and rigidity. The same plastic is used for sports goggles and sports eyewear for the same reason. (Being a mom who has a child with glasses, and I own a pair of prescription swimming goggles, I know this.) This plastic is safe enough to protect one’s eyes, even in extreme conditions, as they don’t break easily nor do they scratch easily. So if it’s safe for your kids’ eyes, it’s probably going to be safe for your phone. It’s reinforced with the steel frame that doubles as an antenna, so I think one shouldn’t have any worries if the device is properly cared for, in general.

iphone5c-groupThe 5C will take advantage of all the new functionality of iOS7, which is good, but I think the biggest part of all of it will be its price point. The 16 GB model–it’s “smallest” storage model–will be US$99. For a brand new phone with this kind of functionality, that’s pretty cheap! And because of that price point, people who were buying Android and Windows phones as alternatives because of the price points of those other brands might now be able to afford an iPhone now.  iPhone is known for its customer services, its ease of use, and its ability to have access to more apps than imaginable, so this accessibility will allow it to become a more dominant player in the mobile phone game. I can imagine schools being more apt to buy some of these smartphones or encouraging or subsidizing these phones around the world, because the price point is half of what the “fancy” model is worth, but it still packs a punch.

The 5S device, however, has more bells and whistles. While it does have new colors to its line-up, it’s more about how powerful the device is. It’s really a true microcomputer in the palm of your hand. The 5S is the first smartphone to have a 64-bit processor. How long ago was it that we had 64-bit desktops and laptops? That’s amazing! The CPU performance is now twice as fast as the iPhone 5, including super faster graphics. There is also a second processor in the 5S known as the M7, which is a motion co-processor. It  works more accurately with the compass, accelerometer and gyroscope, so it’s going to spawn more use for health and fitness apps. Who ever thought you might use your iPhone for gym class? All this data can help assess the user’s surroundings more. Imagine using those features for a science class or history class?  The 5S also has an upgraded camera called the iSight camera with a dual-LCD flash with better sensors. In combination with the iOS7 software, it will allow for more accurate photography. There is also a slow-motion video feature and a burst mode on the camera (taking 10 frames per second on the shutter).  The camera alone is pretty cool!

5SThe other big feature is the TouchID, which is a fingerprint scanner on the home button. It’s done for security purposes, but I could see this taken to a higher level, in time, for personalization for access. You know how one can use separate user names and passwords to access a shared device? The TouchID uses a fingerprint to identify a person, and multiple fingerprints can be approved and saved. What if that was used for personalized learning? So, one student would swipe his/her fingerprint, and only certain apps or information would appear. Another student would do the same, and different apps or information would appear. This could work beyond security, and again, I see this as something that could be a money saver for schools. A device could be numbered, and Bobby and Susie could share Device #8 of 10 in a classroom during different periods, and yet have access to different information. The software might not be quite there yet, but that might be the next step, and it’s a feature that could be on future iPads as well.

I think these are great innovations moving forward with both phones.

However, I did see commentary on some social media outlets by some that they were disappointed by the new phones, stating that the new phones were not “innovative” enough. RJ Jacquez was definitely very vocal on his Facebook page, stating, “Absolutely NOTHING innovative from Apple at today’s event. Disappointing! Google is now clearly in control of the Mobile Revolution!”

But I think there were two comments to his Facebook posting in response that caught my eye that I think summarizes these upgrades well. (Yes, I asked their permission first before posting.)

Stefan Gentz, who is a well-known technical communications speaker, responded to a naysayer by replying,

Hey, they just introduced the first 64 bit smartphone in the world! It has a fingerprint sensor that opens up a whole new level of online shopping convenience and security, a new global LTE chip with a whopping 13 LTE bands (which is especially great for continent hoppers) and a superb camera with an aperture of ƒ/2.2 which is even dramatically better than my professional Sony digicam (3.5), even better than most professional DSLR and it can still take 10 pics/sec. And the new motion chip M7 knows when you’re walking, running, or driving. For example, Maps switches from driving to walking turn-by-turn navigation if, say, you park and continue on foot. Not to mention the new iOS7. And this all in a 7.6 mm, 112 g sexy, high-precision case.”

Stefan followed up by stating that all these features don’t add up to nothing!

Paulo Castro, another technical communicator, followed up on Stefan’s comment with the following:

Innovation is not the only thing that matters in a new product. Sometimes you just have to take what you have and make it better, stronger, faster, more reliable, etc. Stefan (above comment) makes a good point in terms of new features.As long as nobody else comes up with something significantly better in terms of new hardware, software, or OS, then Apple may still have a good standing in this competitive market.

I, too, wish we could see an eye-opening product everytime Apple announces something, but the truth I would prefer to have an extremely efficient device at a good price, with high reliability, security, and functionality, rather than a new gizmo with stuff I don’t even need.

I have to agree with both gentlemen. There’s a lot going on with the upgrade of the device itself, as Stefan said. Even Lance Ulanoff of Mashable said of the 5S, “Its new look combined with this more powerful phone and some of the landmark features –- iSight camera, Touch ID –- should make the iPhone 5S feel less like an upgrade and more like a reboot.” But I think Paulo makes a great point as well, which is that in the end, I, too, would prefer to have an extremely reliable and efficient device.  The 5S that I plan to buy will be the third iPhone that I’ve chosen to purchase. I could’ve easily upgraded to a Windows or Android-based phone a while ago, but I chose not to do so.  I would be a rich woman if I had a dollar for every time my son or my husband had to forego using their Android phones, and we relied on my iPhone for something. I’ve never had my phone crash, and I can only think of once when I had to reset the phone and start all over again. Once in about five years, and it was probably five years ago when I was getting adjusted to it? That’s pretty good.

When it comes to mobile devices, there’s no question that I favor iDevices. The new iPhones have a lot to offer, and I can’t wait to order mine!

PS – In case anybody cares to know, I would love to have Lance Ulanoff’s job, or something a lot like it.  Doing social media coverage and blogging about events like this and the tech scene would be a dream come true! 😉

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Every Tech Ad You’ve Ever Seen

I admit it–I’m a tech addict, even though I can’t always afford to be one. And I’m a sucker for these kinds of ads. See this parody below, which I found courtesy of David Pogue’s Facebook feed–enjoy!:

techcommercialEvery Tech Commercial You’ve Ever Seen

CollegeHumor’s Favorite Funny Videos

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Why Do Technical Communicators Need Vacation?

vacation1 I know, I know. It’s been a while since I’ve written anything here. The very busy summer continued straight through the month of August into my vacation time. I spent time at the beach (or as we Jersey people say, “the shore,” even though I was in South Carolina), did some shopping, had a mini spa day, did a day trip to Charleston, and did some knitting as well. While I brought my iPad and keyboard with me, the only writing I did during that time was to send some proposals for the 2014 STC Summit. Otherwise, I barely used social media, and I definitely didn’t do any writing. I thought it might be a good time to write, but I just didn’t do it.

It occurred to me that this was a good thing, in the end. At least, it was good for me. I’ve been pushing non-stop with my writing and involvement on social media in the tech comm world for about two years with few breaks, and it was time to take a true breather. This year hasn’t been too bad. I have a good job for now–at least until the contract ends in December. I haven’t felt as much stress with that job as I have with other jobs in the past. The summer was a little stressful because of my son having time off from school and summer camp, but he got a chance to play, and he was happy. I think the vacation was really, in many respects, a true license to completely relax for the first time in several years. I didn’t think of technical communications in any shape or form–with the exception of the Summit proposals–for almost two weeks. Okay, that’s not totally true. I found a grammar mistake on a restaurant sign and some other little editing things that I saw on various brochures and menus, but that’s beside the point. The point is that in my mind, being a good technical communicator is immersing oneself into the subject completely. To keep up with technical communication, you have to keep up with it all the time. For me, for the past four years since diving into the field first through graduate school, and then my big push in the last two years to look for and find a job, I’ve been totally engulfed in it. I had to come up for air, and float on the top for a while, much like relaxing on a floating lounge chair in a pool.

Even as a writer, I’ve felt like I’ve had writer’s block for a while, and that’s part of the reason that you haven’t seen much. I still read what other people post, share when I can, and write when I can, but between writer’s block and being busy, it’s hard to get the writing in. Much of my writing would end up being work related, and I’d feel tapped out. So, what’s a technical communicator to do?

This is what to do–which is what I did: go on vacation. Change your environment, your scenery, and clear your mind of the clutter that has built up as best as you can. For me, I would listen to the ocean and deeply inhale the salt-water air as I’d take nighttime walks along the beach. I’d sweat it out walking from shop to shop in the late summer heat of the Carolinas. I went somewhere new, and infused my mind with new thoughts, new perspectives, and new memories.

Technical communication isn’t necessarily an easy thing to do. I think most of us who do this for a living make it look easy to the rest of the world. I remember talking to the esthetician who did my manicure and pedicure during my spa day about what I did for a living, and while she was well-travelled and seemed bright, I think it blew her mind to know that people like us existed. We all live and breathe technical communication as our vocation, and it can take a lot of brain energy over time to stay on top of our game. But every once in a while, it’s good to take a REAL break and clear one’s mind completely. No emails, no phone calls, no coding, no writing–no connection to the professional world that depends on us.  This mental breather needs to be done for a few reasons. First, it’s just good for one’s mental health in general. Being a workaholic is not good for anyone’s health or well-being.  Secondly, and more importantly, clearing one’s mind so completely allows creative energy to be renewed again. The clutter can be cleared out, and that creative edge that has always helped you can be sharper and more acute than it’s been in a while. Maybe you were already at the top of your game before your vacation, but imagine if the clutter is cleared out for about a week–imagine how refreshed on many levels you could be!

This week may be the week I’ve returned, and life is just as crazy as ever with trying to catch up with the backload of work, handling things while my manager is on vacation, and dealing with the stress that goes with my son going back to school for the first week, but I feel like I’m much more open to possibility and can contribute more (once I can get back into my routine again) now that I’ve let that salt air cleanse my brain for a bit.

For me, the beach life was a break. You can do it in a big city, the mountains, or anywhere. Just be sure to give yourself a lot of quiet time that is not work related at all, time that’s as stress-free  and responsibility-free as possible for as long as possible, and find something new to stimulate your senses again. You need to do more than “stop and smell the roses” or “stop and smell the coffee.”  Breathe them in, over and over again, for a longer time, and don’t answer that email or phone call. In most cases, the world will not end if you don’t respond. It can wait. Be sure to take care of yourself, so you can take care of others, as technical communicators are born to do.

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Death of the Desktop and Gaming as We Know It

deathofthedesktopIn the past week, I’ve made two observations about how technology is going through an advancement surge. What I mean by that is that there are big changes happening, and it seems like it’s happening incredibly quickly–at least in my eyes.

The first occurrence was last week. My dad called  us because he knew my husband and I had something he didn’t have–more computer knowledge than him. I found it a little ironic, my dad was my first computer teacher in the early 80s when Apple II first came out. My dad, being an educator, was progressive enough to know that these were going to be the wave of the future, and in some respects, he was an e-teacher–an early computer teacher. But here was my first computer teacher asking for help. He admitted that he had let his skills lag, and he was now “a dinosaur”, and didn’t have a clue what he was doing anymore. His desktop had died, but he wanted to retain a lot of information that was still on his old hard drive. My husband declared the desktop was indeed dead,  and suggested that if my dad bought a new desktop, we could probably install the old hard drive as a secondary hard drive in the new computer, and that way he could still access the information.

I took my dad to the local Best Buy and Staples to do some comparison shopping. What struck us both is that there were next to no choices at either store for desktop models. Almost everything was either a laptop, a tablet, or one of those sleek all-in-one units. Considering that my dad wanted and needed one of those BIG desktops–not one of the compact ones, the choices were even more limited.

The irony was that once we brought the desktop back to my house to see if we could install the old hard drive into it, we discovered that it didn’t have a bay inside the casing to accomodate it, but it also essentially only had a motherboard, a power source, a fan, a Blu-ray disk drive, and the hard drive inside. That was it. It was a LOT of wasted space for something that was fairly powerful. The machine also came with the “blessed” Windows 8. I’ve had my hesitations about upgrading to it myself, but my dad had no choice, and the poor chap has been using only Windows XP and Windows 2000 up until now, so he was REALLY behind. Our solution to the hard drive issue was that my husband bought a contraption that you can enclose the old hard drive in a special case, and it turns it into a USB-connected external hard drive. So, that part of the problem is solved.

The Windows 8 solution is not. Dad is struggling to figure it all out, and is perplexed at how Windows 8 works in general. He’s not up to speed with the idea of using cloud-based apps for anything, or even using cloud-based storage.  Since my husband and I are still using Windows 7 (and we’re safe for now), we can’t advise him on how to use it, even though we can give him some advice on apps and cloud-based apps in general. What’s frustrating for my dad is that my mother is even less computer literate than him (she’s been condeming computers for thirty years now), so she’s REALLY thrown by how to use Windows 8. I sent Dad some online resources including an e-book on how to use Windows 8, and he bought another book, so hopefully he’ll be the expert soon enough.

The second indicator to me that things were changing technologically was the closing of our local GameStop store. Now, to be fair, I live in a very small town–one that’s small enough that I questioned why we even had a GameStop in our town to begin with. We liked that store better than the one at the local mall because we got more personalized service, and we liked the staff there. I was only surprised to see that it had disappeared almost overnight the other day when I passed by the shopping center where it was located. I’m sure the store didn’t get enough traffic to warrant it to stay open, so that wasn’t a surprise. I was just surprised that it was done without a lot of fanfare. Related to that, since the store wasn’t there, my son was itching to get a new game for his Nintendo 3DS, and we ended up looking online for choices. Granted, my son is fussy about what games he likes and doesn’t like, so choices seemed slim. But even from my own tastes, it seemed like there weren’t a lot of choices. Here was a portable gaming system that didn’t have many games, even though it’s the most current Nintendo portable gaming system on the market. That didn’t make sense to me. As I later found out, Nintendo is working more and more on putting out games that can be accessed through the 3DS’s wi-fi connection–in other words, accessed through cloud services, and saved on the device’s flash drive or on the SD card that you can install. THAT’S where all the new games were!

As I thought about my dad’s predicament in catching up to the 21st century and my son’s need for more games, it occured to me that more and more access to media of any kind is becoming dependent on mobile services and cloud services.  Really–think about it. As I was finding out from my dad, he could only install or update his Microsoft Office if he subscribed to Office 365–the cloud service. Microsoft has adopted cloud services to deliver its services, as has Adobe. Subscription services are pretty much the main way–and soon the only way–one can get access to this software and applications. It’s rare that anyone gets DVDs to install software anymore–it’s downloaded off the Web now. The same thing was happening with my son. He had better access to games for his device through Nintendo’s cloud services than if he paid for a micro-disk.

These are only two of several observations I’ve made lately that we’re going through a technology surge of sorts that are making what we’ve known and loved for years are quickly becoming obsolete.  Tablets, smartphones, and laptops are pretty much the standard now, pushing mobile to the forefront even more. Touch technology is becoming more prolific, even for the all-in-one desktop computers that are out there, putting it on the same level as its mobile counterparts.  Even the gaming world is getting the clue, with more games downloaded to smartphones and other mobile devices rather than buying the software.  Who buys DVDs or Blu-ray disks anymore when we can download movies and other videos from Netflix or iTunes?

Cloud-based and flash-memory based technology seem to be taking over! Soon enough, DVDs, CDs, and SD cards are going to obsolete like the 5 1/2 inch floppy disks, VHS tapes, tape reels or punch cards! Seriously–think about it–in a year or two (okay, maybe a little more than that), all those things might be GONE.

It’s great that technology is advancing in leaps and bounds like it is. No one is more excited about these advances than I am, in most cases. But I wish I could keep up sometimes! It makes me feel bad for my dear dad, who is getting left in the dust by these advances.  I’m sure he’s not the only one.

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Mobile First or Content First? Yes.

What alien argument is this?
The 10th Doctor questions, “This argument still? This is centuries old by now.”

My latest entry on the STC Notebook is now up! It addresses a question that seems to me to be a hot topic of discussion at all the events I’ve been to so far, as well as in social media discussions and articles.

Here’s the link:

Villegas Views: Mobile First or Content First? Yes. 

What do you think? Feel free to weigh-in on the topic below.