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I’ve hit the “Big Time” in Tech Comm!: I’m an Adobe Webinar Presenter now

It’s been rather exciting in the last week or so for me. Much like being in Times Square where there are so many lights and sights and sounds that one can’t possible keep up with it all in one outing.

Last week was a big week for me. My much-publicized webinar that was hosted by Adobe was presented last week. It went by so fast that it almost feels like a dream! But now I have evidence that it really happened, as Adobe just published the recording of the webinar presentation on its Technical Communications Suite -OnDemand Seminar  website today.  I’d been waiting all this time to comment about it, but wanted to have the link first.

You can find my webinar–now an Adobe OnDemand seminar here:

Transition from Content Consumer to Content Creator: Dual Viewpoints.

(There is a sign in at the Adobe site, but it’s free.)

I need to thank Maxwell Hoffman for his guidance in the process. He gave me a lot of fantastic advice and things to think about, as well as some great editing of the drafts for the slideshow that accompanied the talk.  If you ever have the chance to work with him, you will definitely enjoy yourself and learn from a master.

I also need to thank Adobe and especially Parth Mukharjee for the opportunity of a lifetime to do this. It was Parth who read my posting here and contacted me through Twitter to make it all happen.  Thank you, Parth! Another Adobe “shout out” to Saibal Bhattacharjee as well for his assistance in this process. I have to say, all I did was use my voice, and to know that people at Adobe were listening, well, that feels rather great, and again, I appreciate this fantastic opportunity. I was already an Adobe fan, but this experience made my loyalty to the brand even deeper. I would readily welcome the opportunity to do another webinar or any other opportunities that Adobe might bring my way. 🙂

I also can’t forget to thank Mr. Mobile himself, RJ Jacquez, blogger of The m-Learning Revolution blog. In the past few months, this former Adobe evangelist has become my friend and a mentor, and I felt that before I took on this endeavor, I needed his blessing. (I didn’t really need his blessing, but it felt right to talk to him about it first.) He definitely supported me and encouraged me to take advantage of this webinar opportunity, and I’m glad he did. So, thanks RJ. You da man. 😉

And then there are the other friends from all walks of my tech comm life that attended–many thanks for your support as well!

I’m proud of the work I did for this presentation, and I hope that anyone who takes the time to listen and watch it will get something helpful out of it, and learn something. I will never claim to be an expert on anything, but as this entire experience has taught me, it is worth it to try new things out by doing and not be afraid to use your own voice now and then to express yourself. You never know what good things might happen. 😀

(Update 9/17/2015 – The links to the webinar have been updated as Adobe has archived the presentation’s location on their website.)

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TechComm Event of the Year! Please attend my first Webinar presentation!

OK, I don’t know that it’s THE techcomm event of the year, but it is to me!

Please come attend my first webinar presentation, “Transition from Content Consumer to Content Creator: Dual Viewpoints,” graciously hosted by Adobe Systems.

It’s tomorrow, 5 June 2012, from 1:00 PM- 2:00 PM US/Eastern / 10:00 AM – 11:00 AM US/Pacific.

Here’s the description for the webinar:

The technical communications world is changing quickly with technological advances. It can be a difficult transition from content consumer to becoming a content creator. If you are new to the technical communications field and trying to find some direction, how do you make that transition and learn the tools of the trade? Join technical communicator Danielle Villegas, who blogs and tweets as TechCommGeekMom, as she discusses the challenges of being a content manager, pursuing a professional course in Technical Communication, and moving ahead in a technical communications career. Danielle will concentrate on content for mobile devices while sharing her first hand experiences learning about the most desired skills. She will be discussing how visual and web design, technical writing and editing, and content management skills come together to create good technical content.

I am very excited to be doing this, and truly hope that you will attend and hear what I have to say. I’ve been working hard to create a presentation that will be . It’s merely based on my own experiences, and I hope it opens up some great discussions in the tech comm world.  Registration is free, too!

You can sign up by clicking on the link above for the title of the webinar.

See you there!

(Updated 9/17/2015 – The webinar link has now been archived, so the link in the article to the webinar has been updated.)

Posted in mobile, singular experience, Uncategorized

Project Tin Can: Good Communication or just a Tin Can Alley?

Something I’ve been hearing about lately is something called, “Project Tin Can,” and it’s been a topic that seems to come back again and again in reference to m-learning. “Oh, I think great strides are being made with ‘Tin Can’,” or “I think ‘Tin Can’ might help to solve that problem in how it relates to m-learning,” I’d hear. I knew it has to do with how scoring and assessments are done, but what is it beyond that? Why should I even begin to pay attention to this?

Of course, I had to start doing some research, because if this is a hot topic that affects m-learning, I need to be on top of it, right?

First, if one doesn’t have an understanding of SCORM, one has to understand that first.  SCORM, for all you technical communicators that don’t know, is best explained by Rustici Software, which works very closely with the ADL who set these standards:

SCORM is a set of technical standards for e-learning software products. SCORM tells programmers how to write their code so that it can “play well” with other e-learning software. It is the de facto industry standard for e-learning interoperability. Specifically, SCORM governs how online learning content and Learning Management Systems (LMSs) communicate with each other. SCORM does not speak to instructional design or any other pedagogical concern, it is purely a technical standard…. The SCORM standard makes sure that all e-learning content and LMSs can work with each other, just like the DVD standard makes sure that all DVDs will play in all DVD players. If an LMS is SCORM conformant, it can play any content that is SCORM conformant, and any SCORM conformant content can play in any SCORM conformant LMS.  (See http://scorm.com/scorm-explained/ for more details)

Okay, so we have a set of standard for e-learning so that all content can work together congruently.

Great! So, why mess with what works?

Well, SCORM was developed about a decade or so ago, and while it’s worked great, a lot has changed in how educational content is delivered. A decade ago, we didn’t have smartphones in the same way that we do now, and tablets were still thought of as either pads of paper or slabs of slate that you wrote on with chalk. Mobile devices took off in the last few years much faster than anyone anticipated.  Obviously, if there are new means of technology, there are also new means of learning and delivering learning content to learners.  ADL, the SCORM proctors, realized that they need to stay ahead of the curve and start looking new solutions as mobile technology started to integrate into daily life.

While I had heard of Tin Can, it most recently was brought to my attention by Chad Udell of Float Learning. Float Learning is hot on the trail of TinCan, as evidenced by their May 2012 newsletter. Chad posted this link on Twitter to the following article by Reuben Tozman of the edCetra Training Blog: Instructional Design Tips for Tin Can, which talks about how Reuben and his company started to use Tin Can to start using methods that had their foundations in SCORM for a project, but ultimately needed the flexibility of Tin Can to evolve and progress with the project. I also looked at this article by Ben Clark of Rustici Software, as posted by Aaron Silvers of ADL on “What is Project Tin Can?“, which basically outlined what Tin Can was in broad terms, but it wasn’t completely clear to the “lay person” like me.

The most helpful thing in helping me understand what Tin Can is was to listen to episode #7 of “This Week in M-Learning” with RJ Jacquez and Rob Gadd, which can be found either on this website or on iTunes. They had Aaron Silvers and Jason Haag of ADL as guests on the show, and being that both Aaron and Jason are very much part of and deeply into the Tin Can project, they were excellent sources to consult.

The following are the notes that I took from the conversation (and hopefully I’m summarizing and paraphrasing most of the conversation correctly–let me know if I have any inaccuracies):

First and foremost, both SCORM and TinCan API (as it’s now known) are not standards, but rather they are specifications. SCORM is a widely adopted and used specification, but it’s still just a specification, not a standard. That’s an important distinction to make up front.

From there, it was explained in the podcast that Project Tin Can started around 2008, when ADL started looking at whitepapers and various resources to determine how they were going to develop new standards within SCORM to develop a platform that could move forward rather than a specification. With social media starting to have a stronger presence in the world, especially on mobile, something was needed that wasn’t being pre-defined or pre-described yet was something that SCORM tried to addressed. For example, how could people have ubiquitous access to online data? How could a self-sustaining, open source system be created in the process to build this new specification/platform/standard using as many ideas as possible to push the evolution of the system continually into the future?

Tin Can API–the end result thusfar of that research–is a major component of tracking of learning activity in next generation of SCORM.

RJ asked a major question in the podcast, which was, “What is the big deal of Tin Can?” It’s a valid question, after all. Aaron, Jason, and Rob (who is using Tin Can at his mobile technology firm) explained that Tin Can allows for mobile SCORM tracking to work optimally, both offline as well as online. The spec is meant to help level the playing field so that the content can plug into new platforms without losing content in transfer, giving it far more flexibility and ease to help mobile technology use SCORM specs.

It was noted that the need to be simpler was key for implementation; it needed to be more flexible than SCORM, so the concept behind Tin Can is not only to use it for e-learning and m-learning, but to provide deliverables of different code libraries that go beyond online learning. It was noted that Articulate Storyline is using a simpler version of Tin Can rather than SCORM, but it’s more capable in its deliverable, and Blackboard is using a form of it as well.

Another big point was that Tin Can API can be initiated with informal training and not start with an LMS (Learning Management System). The idea is that learning not initiated with an LMS would take credentials from social media sites like Twitter, Facebook, or Google (I believe Pinterest and Klout have these kinds of sign-ins). The idea is that by obtaining credentials from such sources, the content from a Tin Can-compliant app would already knows who you are. In other words, if you are already authenticated through a single sign-in ID, the app will be able to collect activity and log it. It was noted that not a lot of overhead to search for content, and Tin Can would allows smaller companies to do it for their projects.

So, the burden is lighter than SCORM. An LMS isn’t needed but it can integrate with an LMS; it is not specified to be a stand-alone but rather could expand the capability of any enterprise system by taking data about what you are doing in one place and allow other systems can see how you are performing, making it interoperatable and ubiquitous. Tin Can is meant to find a common ground to help look at data in context, helping disparate systems talk to each other.

As Tin Can API is a spec in early stages, it’s evolving very quickly thanks to
the project being highly community-based, in which things change quickly in weeks and months instead of over years like SCORM. Between the huge community support–slightly like crowdsourcing through specific online social media and other outlets– and getting some smaller m-learning “boutique” firms jumping in now, Tin Can is gaining great momentum. Rustici Software has been doing the research for ADL; ADL proposed what they wanted from their requirements, and Rustici were fortunate to get the job of bringing it to fruition. Aaron and Jason explained that Rustici released workable prototype that was incomplete–but workable–implementing the concept of using an activity stream in the Tin Can spec. (An example of an activity stream that they gave was Facebook’s layout.) Even after the initial project was completed, Rustici continued to build it out and offered what they did as open source, and their continued work was adopted readily by the Tin Can community.

So–the podcast was pretty informative and yield some of the best information to understand.

It seems to me that Tin Can API is still something to continue to watch, whether one is an m-learning developer, or even as an instructional designer or m-learning specialist. My impression was that Tin Can is meant to eventually go beyond m-learning and e-learning, and extend into other mobile applications as mobile technology specifications and standards evolve. Single-sourcing is a huge issue in mobile technology, and it seems to be that this is a project that is very much centered on making that happen.

For more information on Tin Can API, I recommend visiting the links above, and give a visit to http://scorm.com/tincan/.

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The next generation of the Web: HTML5 and CSS3 – A Blast from the Past blog post

@MicrosoftThis is another installment of my “Blast from the Past” entries originally posted in my academic blog.  This one comes to us from May 8th, 2010– almost exactly two years ago! It’s interesting to read that some of these issues are still relevant today– what have you done to learn or use HTML 5 and CSS3? I admit, I while I still do have some understanding, I think I need more. Even Adobe has gotten up to speed with their release of their Edge product, so it proves that things are moving fast!

–techcommgeekmom

One of the things that I think is critical to technical communication is the emphasis on the technical. After all, talking one-on-one in person is communication, and there’s been communication since cave people bonked each other on the head with clubs.  Technology has always been emerging over the centuries. Just last night, during my son’s Cub Scout meeting, the denner was giving a presentation about electricity, and mentioned the invention of the telegraph. It occurred to me, and I brought it to the attention of the boys, that the telegraph was probably the first form of e-mail, if you think about it.

So, fast forward to today. I came across this article, which talks about the future of web-based coding languages:

Geek 101: HTML5, CSS3, and You

It basically talks about the history of HTML and CSS, and the next generation of these web development codes.  I already have a general handle on these, since I’ve not only had to work with these codes professionally, but also had to revive my skills and learn CSS in order to create my e-Portfolio for PTC 601.  So, does this mean I need to learn a new set of codes? What kind of adjustments need to be made for HTML5 and CSS3? Time will tell if and how I will learn more about these codes. Hopefully I will so I can stay on the cutting edge of things.

How does this relate to technical communication? Well, someone will have to write about it and tell how to use it. Additionally, part of being a technical communicator is not only creating the communication itself, but actually knowing how to put it out in the world, be it by webpage, fax or printed document.  HTML5 and CSS3 are part of that, so it’ll be important to start to learn about these new technologies. If it means that being able to post animations and video without specialized players (like Flash) into any browser that supports HTML5 and CSS3, then that’s actually a GOOD thing. Apple has been embracing it since they don’t want to use Flash or other players, for example. This will open up a larger arena for the world, by removing some limitations that make things more readily accessible.

So, you need to allow this geek girl here her excitement into technology geekery. This is part that makes technical communication fun, at least for me.

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The Bear Grylls of Technical Communications?

My techcomm, m-learning, and e-learning friends–I need to advise you of a painful truth about the world. It’s rough out there. The world economy has been such a mess for the last five years or so, and it’s been slow to recover from the bad times. At least from my own experiences, I can say that just in the last three and a half years alone, I was laid off, unemployed, working, then laid off again to now where I’m semi-working (working part-time, just finished school) and have a few projects, but nothing that’s long term as of yet. In other words, it’s a jungle out there, and I know from first hand experience that technical communicators need to be survivalists out there, like Bear Grylls or Les Stroud (SurvivalMan). Just like those on that show, “Survivor,” we need to outwit, outplay and outlast others to stay in the game. One has to start thinking out of the box as to how to continue in the world as a technical communicator.

Within the last two days, I encountered two things that addressed this very notion. The first was an article by Miriam Lottner, who writes the Documentation Management and Technical Writing Blog for Tech-Tav Documentation, Ltd. in Israel. She wrote an article called, “Getting to the top and staying there” that addressed the issue of technical communicators looking for jobs where she lives. As someone who contracts technical writers herself, she addressed what she looks for and what she feels are skills that are needed to get ahead today in the technical communications field. She recounted a story of being able to place a person for a very specific project because they had skills that others did not have. The main point of her article was that to stay ahead, one needs to push away the obsolete skills that nobody wants to know anymore, and brush up on or learn new skills, because technology is always changing. She even mentions that she is in the process of writing a book about HTML5 to help other learn and get ahead. (I’m looking forward to getting a copy! I’ve had the pleasure of meeting and talking to Miriam on Skype, and she’s a sharp cookie who loves techcomm, so I’m sure the book is going to be fabulous!)

Fast forward a day, where I was at the home of a fellow member of the Society of Technical Communications (STC-Philly), along with some other local NJ members, and we sat together to listen to a virtually shared meeting presented by the STC-NYC chapter. The NYC chapter was having speakers Ross Squire and Donna Timpone present a talk called, “Technical Communications: Your Annual Career Tune-Up.” It was an interesting presentation, because while there were great tips to remind those who were participating about making networking connections, it was emphasized that with technology moving so quickly these days, it really benefitted technical communicators to get out and learn new skills. Going back to school or taking an online course on something new was encouraged to not only boost one’s skills and provide someone with additional experience that could be brought into a new job, but the use of social media to make networking connections was also important. Being passive doesn’t work anymore if you are looking for employment of any kind, whether it’s to move up or just find something at all. Staying on top of the game is what is key these days. A key point to Ross’ and Donna’s talk was that e-learning and m-learning, both in acquiring information and putting out information was going to be vital. In other words, being on both the receiving and sending sides and understanding those roles will be crucial. Understanding and participating in social learning is highly important. In other words, if you want to play the game, you have to start gaining the survival skills.

In reading Miriam’s article, and listening to Ross and Donna, I felt a certain satisfaction knowing that in many respects, I’m on the right track with getting my own career started. Less than 3 years ago when I got laid off the first time, I started taking matters into my own hands by starting with my online courses for a graduate certificate in technical communications essentials. I’m glad I kept up with my classes, because now I’ve been laid off again for a while, but I’m about to graduate with my Masters degree in technical communication, and after looking at trends and issues in techcomm, e-learning, and m-learning, I feel like I’m ready to get out there. It may be a little rough and bumpy sometimes, and no doubt I’ll be on my own to struggle to survive, but I believe I have what it takes, and I will be a tech comm survivor. Heck, while I’ve finished my classes and have yet to still get my Masters degree in my hands in a few days, I’ve already started boosting my skills set with learning some new software that will be coming in handy as I move forward with my career in the near future. Learning never ends. If I hadn’t taken some courses or taught myself other IT skills years ago, I wouldn’t even be where I am now.

(Addendum: Look above at the ID/TC Educational Resources if you are looking for some ideas of further e-learning, m-learning or tech comm learning!)

The Boy Scouts have among their important mottos the saying, “Be prepared.” This is so vital these days.

So, do you have what it takes to be the Bear Grylls of technical communications? If not, you need to do some boot camp training soon….