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Why Do Technical Communicators Need Vacation?

vacation1 I know, I know. It’s been a while since I’ve written anything here. The very busy summer continued straight through the month of August into my vacation time. I spent time at the beach (or as we Jersey people say, “the shore,” even though I was in South Carolina), did some shopping, had a mini spa day, did a day trip to Charleston, and did some knitting as well. While I brought my iPad and keyboard with me, the only writing I did during that time was to send some proposals for the 2014 STC Summit. Otherwise, I barely used social media, and I definitely didn’t do any writing. I thought it might be a good time to write, but I just didn’t do it.

It occurred to me that this was a good thing, in the end. At least, it was good for me. I’ve been pushing non-stop with my writing and involvement on social media in the tech comm world for about two years with few breaks, and it was time to take a true breather. This year hasn’t been too bad. I have a good job for now–at least until the contract ends in December. I haven’t felt as much stress with that job as I have with other jobs in the past. The summer was a little stressful because of my son having time off from school and summer camp, but he got a chance to play, and he was happy. I think the vacation was really, in many respects, a true license to completely relax for the first time in several years. I didn’t think of technical communications in any shape or form–with the exception of the Summit proposals–for almost two weeks. Okay, that’s not totally true. I found a grammar mistake on a restaurant sign and some other little editing things that I saw on various brochures and menus, but that’s beside the point. The point is that in my mind, being a good technical communicator is immersing oneself into the subject completely. To keep up with technical communication, you have to keep up with it all the time. For me, for the past four years since diving into the field first through graduate school, and then my big push in the last two years to look for and find a job, I’ve been totally engulfed in it. I had to come up for air, and float on the top for a while, much like relaxing on a floating lounge chair in a pool.

Even as a writer, I’ve felt like I’ve had writer’s block for a while, and that’s part of the reason that you haven’t seen much. I still read what other people post, share when I can, and write when I can, but between writer’s block and being busy, it’s hard to get the writing in. Much of my writing would end up being work related, and I’d feel tapped out. So, what’s a technical communicator to do?

This is what to do–which is what I did: go on vacation. Change your environment, your scenery, and clear your mind of the clutter that has built up as best as you can. For me, I would listen to the ocean and deeply inhale the salt-water air as I’d take nighttime walks along the beach. I’d sweat it out walking from shop to shop in the late summer heat of the Carolinas. I went somewhere new, and infused my mind with new thoughts, new perspectives, and new memories.

Technical communication isn’t necessarily an easy thing to do. I think most of us who do this for a living make it look easy to the rest of the world. I remember talking to the esthetician who did my manicure and pedicure during my spa day about what I did for a living, and while she was well-travelled and seemed bright, I think it blew her mind to know that people like us existed. We all live and breathe technical communication as our vocation, and it can take a lot of brain energy over time to stay on top of our game. But every once in a while, it’s good to take a REAL break and clear one’s mind completely. No emails, no phone calls, no coding, no writing–no connection to the professional world that depends on us.  This mental breather needs to be done for a few reasons. First, it’s just good for one’s mental health in general. Being a workaholic is not good for anyone’s health or well-being.  Secondly, and more importantly, clearing one’s mind so completely allows creative energy to be renewed again. The clutter can be cleared out, and that creative edge that has always helped you can be sharper and more acute than it’s been in a while. Maybe you were already at the top of your game before your vacation, but imagine if the clutter is cleared out for about a week–imagine how refreshed on many levels you could be!

This week may be the week I’ve returned, and life is just as crazy as ever with trying to catch up with the backload of work, handling things while my manager is on vacation, and dealing with the stress that goes with my son going back to school for the first week, but I feel like I’m much more open to possibility and can contribute more (once I can get back into my routine again) now that I’ve let that salt air cleanse my brain for a bit.

For me, the beach life was a break. You can do it in a big city, the mountains, or anywhere. Just be sure to give yourself a lot of quiet time that is not work related at all, time that’s as stress-free  and responsibility-free as possible for as long as possible, and find something new to stimulate your senses again. You need to do more than “stop and smell the roses” or “stop and smell the coffee.”  Breathe them in, over and over again, for a longer time, and don’t answer that email or phone call. In most cases, the world will not end if you don’t respond. It can wait. Be sure to take care of yourself, so you can take care of others, as technical communicators are born to do.

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Death of the Desktop and Gaming as We Know It

deathofthedesktopIn the past week, I’ve made two observations about how technology is going through an advancement surge. What I mean by that is that there are big changes happening, and it seems like it’s happening incredibly quickly–at least in my eyes.

The first occurrence was last week. My dad called  us because he knew my husband and I had something he didn’t have–more computer knowledge than him. I found it a little ironic, my dad was my first computer teacher in the early 80s when Apple II first came out. My dad, being an educator, was progressive enough to know that these were going to be the wave of the future, and in some respects, he was an e-teacher–an early computer teacher. But here was my first computer teacher asking for help. He admitted that he had let his skills lag, and he was now “a dinosaur”, and didn’t have a clue what he was doing anymore. His desktop had died, but he wanted to retain a lot of information that was still on his old hard drive. My husband declared the desktop was indeed dead,  and suggested that if my dad bought a new desktop, we could probably install the old hard drive as a secondary hard drive in the new computer, and that way he could still access the information.

I took my dad to the local Best Buy and Staples to do some comparison shopping. What struck us both is that there were next to no choices at either store for desktop models. Almost everything was either a laptop, a tablet, or one of those sleek all-in-one units. Considering that my dad wanted and needed one of those BIG desktops–not one of the compact ones, the choices were even more limited.

The irony was that once we brought the desktop back to my house to see if we could install the old hard drive into it, we discovered that it didn’t have a bay inside the casing to accomodate it, but it also essentially only had a motherboard, a power source, a fan, a Blu-ray disk drive, and the hard drive inside. That was it. It was a LOT of wasted space for something that was fairly powerful. The machine also came with the “blessed” Windows 8. I’ve had my hesitations about upgrading to it myself, but my dad had no choice, and the poor chap has been using only Windows XP and Windows 2000 up until now, so he was REALLY behind. Our solution to the hard drive issue was that my husband bought a contraption that you can enclose the old hard drive in a special case, and it turns it into a USB-connected external hard drive. So, that part of the problem is solved.

The Windows 8 solution is not. Dad is struggling to figure it all out, and is perplexed at how Windows 8 works in general. He’s not up to speed with the idea of using cloud-based apps for anything, or even using cloud-based storage.  Since my husband and I are still using Windows 7 (and we’re safe for now), we can’t advise him on how to use it, even though we can give him some advice on apps and cloud-based apps in general. What’s frustrating for my dad is that my mother is even less computer literate than him (she’s been condeming computers for thirty years now), so she’s REALLY thrown by how to use Windows 8. I sent Dad some online resources including an e-book on how to use Windows 8, and he bought another book, so hopefully he’ll be the expert soon enough.

The second indicator to me that things were changing technologically was the closing of our local GameStop store. Now, to be fair, I live in a very small town–one that’s small enough that I questioned why we even had a GameStop in our town to begin with. We liked that store better than the one at the local mall because we got more personalized service, and we liked the staff there. I was only surprised to see that it had disappeared almost overnight the other day when I passed by the shopping center where it was located. I’m sure the store didn’t get enough traffic to warrant it to stay open, so that wasn’t a surprise. I was just surprised that it was done without a lot of fanfare. Related to that, since the store wasn’t there, my son was itching to get a new game for his Nintendo 3DS, and we ended up looking online for choices. Granted, my son is fussy about what games he likes and doesn’t like, so choices seemed slim. But even from my own tastes, it seemed like there weren’t a lot of choices. Here was a portable gaming system that didn’t have many games, even though it’s the most current Nintendo portable gaming system on the market. That didn’t make sense to me. As I later found out, Nintendo is working more and more on putting out games that can be accessed through the 3DS’s wi-fi connection–in other words, accessed through cloud services, and saved on the device’s flash drive or on the SD card that you can install. THAT’S where all the new games were!

As I thought about my dad’s predicament in catching up to the 21st century and my son’s need for more games, it occured to me that more and more access to media of any kind is becoming dependent on mobile services and cloud services.  Really–think about it. As I was finding out from my dad, he could only install or update his Microsoft Office if he subscribed to Office 365–the cloud service. Microsoft has adopted cloud services to deliver its services, as has Adobe. Subscription services are pretty much the main way–and soon the only way–one can get access to this software and applications. It’s rare that anyone gets DVDs to install software anymore–it’s downloaded off the Web now. The same thing was happening with my son. He had better access to games for his device through Nintendo’s cloud services than if he paid for a micro-disk.

These are only two of several observations I’ve made lately that we’re going through a technology surge of sorts that are making what we’ve known and loved for years are quickly becoming obsolete.  Tablets, smartphones, and laptops are pretty much the standard now, pushing mobile to the forefront even more. Touch technology is becoming more prolific, even for the all-in-one desktop computers that are out there, putting it on the same level as its mobile counterparts.  Even the gaming world is getting the clue, with more games downloaded to smartphones and other mobile devices rather than buying the software.  Who buys DVDs or Blu-ray disks anymore when we can download movies and other videos from Netflix or iTunes?

Cloud-based and flash-memory based technology seem to be taking over! Soon enough, DVDs, CDs, and SD cards are going to obsolete like the 5 1/2 inch floppy disks, VHS tapes, tape reels or punch cards! Seriously–think about it–in a year or two (okay, maybe a little more than that), all those things might be GONE.

It’s great that technology is advancing in leaps and bounds like it is. No one is more excited about these advances than I am, in most cases. But I wish I could keep up sometimes! It makes me feel bad for my dear dad, who is getting left in the dust by these advances.  I’m sure he’s not the only one.

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Mobile First or Content First? Yes.

What alien argument is this?
The 10th Doctor questions, “This argument still? This is centuries old by now.”

My latest entry on the STC Notebook is now up! It addresses a question that seems to me to be a hot topic of discussion at all the events I’ve been to so far, as well as in social media discussions and articles.

Here’s the link:

Villegas Views: Mobile First or Content First? Yes. 

What do you think? Feel free to weigh-in on the topic below.

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It’s Time to Mobilize Learning–Just Ask RJ Jacquez

Anyone who knows me and has been with this blog for the long haul knows that I really like what m-learning is all about. Even though I haven’t been able to steer my career in that direction as much as I’d like (or at least, not yet), I’ve always been a big advocate for m-learning and what it can accomplish.  For a while now, I’ve been a great follower of RJ Jacquez, and while he and I don’t talk as much as we used to online anymore, I still consider him my number one mentor on m-learning.  He’s always been a very early supporter of the TechCommGeekMom cause!

RJ recently gave a keynote speech for the 2013 ASTD Houston Conference.  While I would have loved to have attended this event, especially for RJ’s keynote address, I wasn’t able to go. (I do have to work, and I went to the 2013 STC Summit, after all!)  For that reason, I’m so glad that RJ shared his SlideShare file for the keynote address online.

His talk was called, “The Time to Mobilize Learning is Now!” Here is his SlideShare slideshow:

RJ has been a prominent leader in promoting mobile, not just m-learning, for a while now, and even without his accompanying talk to go along with the slides, you can get a fairly clear idea of where he’s going with this. Mobile is change, and in so many ways, we have already started to embrace the changes. We need to adapt in order to move forward. His demonstration of the evolution of how we have come to the point of using mobile as prolifically as we do now, and of all the many benefits of using mobile seem fairly clear from this slideshow.

I’m still a big believer in mobile, and this slideshow reminded me of this. It helped to reinforce again my belief that mobile is an important part of our integrated technology going forward. If we don’t adapt, we fall behind, not just with m-learning–which seems to be leading the way, but also with mobile content itself.

Nice job as always, RJ!