Tag: instructional design

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m-Learning and Single-Sourcing Aren’t The End of the World

Posted on by TechCommGeekMom

Does anyone remember all the hype about 13 years ago about how life as we knew it was going to be destroyed merely by the fact that most of the computing machines running around the world weren’t programmed to go beyond the year 2000 because it would reset itself to start back at 1900 again? Do you remember the mad rush to make everything “Y2K” compliant?” I do, and remember being in the thick of it. I even remember secretly bracing myself mentally, just in case Armageddon did happened. Nowadays, people are thinking about this supposed Apocalypse that will happen on December 21, 2012– about 8 months from now. Is it going to happen? And what does this have to do with m-learning and single-sourcing?

Here’s my take on it, having lived through that time from an IT perspective: nothing happened, and nothing will happen. Well, nothing catastrophic happened or will happen. If anything, the Y2K crisis brought to the world’s attention (or at least the IT world’s attention) that details are important when creating and developing software and web development. Y2K made the IT world take notice that it had to get its act together better, and if the world needed reliable, safe, easy-to-use products, then that attention to detail has to be put in from the beginning. The same thing happened with the tragedy of the attack of the US on September 11th, 2001. There was a realization that email and other digital means of communication could be used to circumvent security, and it caught everyone’s attention enough that the IT world had to step it up.

Think about how many strides have been made in since that 2000-2001 time period in the digital world! Smartphones and tablets were developed and constructed over this decade or so, and now we are a much more mobile society than before. I mean, seriously, in 2001, could you imagine yourself walking around with a tablet in your messenger bag just to read a book, do your email on the go, write papers, watch a movie, have video chats with friends around the world, or just to instant message/text friends that quickly?

When I had my first cell phone around the time of the turn of the century, it could do simple SMS messages and make phone calls, but nothing more. My iPhone is WAY more sophisticated than even my first desktop! We’ve actually gone beyond the imagination of what the Dick Tracy wristwatches of yesteryear intended to do– and then some!

We are in a really critical time in the development of the digital world right now. It’s as if nothing is impossible, especially with the huge chances that made us think about all those details around us. But that’s also the point– we have to make sure that we actually pay attention and heed the warnings of the past to make sure that all those details are included.

This brings me to m-learning. Right now, we are in a very exciting time with m-learning due to the great strides that have been made with technology in recent years. We have huge opportunities to reinvent the way things are done in e-learning on mobile devices, mostly because the medium is different than anything we’ve had before. It’s not just putting up pages and pages of content, but reformatting and rewriting to make it accessible to a wider audience. Cloud technology and wireless technology makes m-learning not only something that is portable due to device size, but accessible anywhere, anytime. Think about it– it’s a big game changer.

This brings me to the idea of single-sourcing and m-learning. It’s something that’s been on my mind lately, because as I try to learn more and more about m-learning and getting involved in m-learning, I realize that flexibility is something I need. In other words, while I am attached to my Apple products for my digital mobility, there are others who are strong devotees of Android products and there will be those who will be signing the praises of the Windows 8 mobile system soon enough. In the end, it’s three of a few of the different OS systems that will need to be able to receive the same information, but be able to communicate to each other clearly and cleanly to each other as well.

Many years ago, the Portable Document Format or PDF was invented by Adobe with the intention of inventing a common format that any OS system could read with the proper viewing tool. Today, PDFs are still used, and additional single-sourcing formats such as MP4 and MP3 for video and audio and ePub for publications are coming to the forefront. Heck, even as we speak, Flash is starting to slowly retreat in favor of a more common HTML5 format, even if all browsers and devices are not completely on board with that. I attended a great seminar the other day put out by Adobe and hosted by Maxwell Hoffman about how to use the Technical Communicator Suite–especially, in this case, RoboHelp 9 to help create ePubs for mobile devices like tablets. The main idea behind this seminar was to help users of Adobe’s Tech Comm Suite see how they could get on-board with this idea of single-sourcing through the creation of e-Pubs using the TC Suite.  Even though I don’t really know how to use RoboHelp at all yet, it was evident that this was a hot topic from the way it was presented and the questions being asked. I felt empowered to get started on trying to master this piece of software, because Maxwell made it look so easy to do, and his emphasis was not only on any particular device, but rather that this tool would be good to help develop for just about any device. Understanding how to create ePubs is an excellent stepping stone to bigger and better things! I’m sure that other companies are also realizing that single-sourcing is the way to go to connect with as many users as possible.

m-Learning is about reaching as many learners as possible in a way that’s user-friendly as well as compatible with the technology, while still being engaging. There are so many devices out there, that it’s really important that programmers and developers, as well as instructional designers and other technical communicators really take the time to care about those details so that we can truly have single-sourcing. Even just between my iPad and iPhone, I don’t always feel that apps available have the same functionality as they do on my laptop, and vice versa. Going between devices–whether mobile or stationary–should be seamless. It’s been mentioned that some companies are already on the right track with this thinking, such as Kindle. You can open up a book at one spot on your phone, then switch to where you left off on your Kindle device, then pick up again where you left off on your laptop. Much of this is done through the cloud and wireless connections. This is definitely the right idea, and going in the right direction. For me, it’s even the functionality. My Twitter doesn’t work the same way between my iDevices and my laptop, and that’s not right.  It should work the same exact way on all my devices, and Android users should have the same experience as I do. This is a really important concept for m-learning. You want to make sure that the deliverable presented is the same for everyone who comes to a course, and that’s a tricky thing to do right now.  This is why discussing and creating new standards for m-learning are so crucial. The single-source perspective is truly needed in e-learning and m-learning universally, so that the same quality of content is delivered to ALL universally.

So will I be jittering in my boots when December 21st rolls around? I don’t think so (unless there’s news of an asteroid bigger than the moon is hurtling directly towards us). If anything, I’m thinking that December 21st will be a day when it will start a new age of enlightment, and m-learning and single-sourcing will be a big part of that. We are already on our way, but perhaps there will be something on that day that will be a big boost towards a positive path.

www.startrek.com

Maybe that day will be as monumental as First Contact Day.


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Well, that didn’t work.

Posted on by TechCommGeekMom

Today, I was very excited to rush home from my part-time job to get to my laptop in time to attend a webinar.  I’ve decided that part of the way that will help me get ahead in the m-learning world is that I have to do a lot of listening in order to learn myself.  My graduate courses have covered a lot of ground, but they haven’t covered everything, so I might as well take advantages of free resources that are readily available to me, and do some of my own additional m-learning and e-learning.

Anyway, I just wanted to say…I was disappointed. I’m not going to name the specific webinar or who was hosting it to protect the innocent. I’m sure this host has put out plenty of good webinars, but this one wasn’t that great.  Was I benchmarking this against others I had attended? Well, sure, who wouldn’t?  When I attend a seminar in person or a webinar online, I’m just another student or learner like anyone else. I want to come out of that hour feeling that I learned something, or gained some new perspective on topics that I already know.  That really didn’t happen here.  Now, again, I’m not going to totally “diss” the presenter. It was obvious that the presenter knows his/her field well, but it was evident that he/she was asked to speak about one aspect of the field when that person was more familar with another supporting aspect of the field. I was bored by the PowerPoint slides, the information covered was not explained clearly, and the person was clearly rushing at the end, because he/she had several slides still to go and 2 minutes left on the clock.  I was bored, but I stuck with it until the end because I hoped to gain some little nibblet of information that would be new to me. Now, I’ll give the presenter the benefit of the doubt, that perhaps he/she was nervous, or was jumping on slightly unprepared, or perhaps even just rushed out of one meeting into this webinar and didn’t have a chance to switch mental gears well and it just got out of sorts. That happens.  But still, I was watching the numbers for the participants start very strong, and dwindled down very quickly in the last quarter of the alloted time, and that can’t be a good sign.

I happened to see that another tech comm acquaintance of mine was commenting on Twitter about the same webinar (again, not naming names to protect the innocent), and it was interesting when we started speaking through direct messages–offline to the rest of the world–that we were having the same experience. I had attended webinars with this other person, so I know that he/she had other similar experiences as I had. I was just glad it wasn’t me, but that maybe the presenter had not done his/her homework, and really wasn’t addressing the right audience.

I mentioned my disappointment briefly on Twitter, but chose to include no details. I had another acquaintance direct message me, and his/her reply was that many people will come online claiming to be experts, but really aren’t, and it can be a letdown. He/she continued by saying to me that some people are “knowers” and some are “do-ers”, and sometimes being a “knower” isn’t enough to be an expert and be doing presentations like that.  I couldn’t agree more.

I’ll be straight-up. Look, I’ll admit that right now, I’m more of a “knower” than a “do-er”. I’m not in denial about that, and hopefully I’ve tried to make it clear while I’ve been writing this blog that I am–in many respects–still a newbie. I was in the e-learning world many years ago, before I became a mom and tried other things, so in that respect, I was a do-er at one time, and I’m trying to become a do-er again.  For now, I am mostly a knower, but I will never admit to being a know-it-all.  This is why I know I have a lot to learn. This is why I attend webinars, and read blogs, and keep up with all the great articles that other e-learning, m-learning and tech comm professionals are posting on Twitter or elsewhere. I’m hoping that by the time I finally get the chance to DO the job of working in the e-learning and m-learning field, I will be able to DO my job even better. But will I be an expert? No, and frankly, I don’t think there’s truly anyone on the planet that know EVERYTHING about a given topic, even the foremost authorities on a given topic.  Being the daughter of an educator and being a lifelong learner, I think I will always be a learner, because the world is moving very fast, and there’s always something new to be discovered. I am knowledgeable and competent in many things–some topics more than others. I am always more than happy to share what I know well with others, and learn from others as well, and have healthy debates and dialogues on topics. That’s true learning and teaching.

Anyway…back to the webinar. Even with this webinar, I felt like basic e-learning principles weren’t being followed. Nothing about the instructional design of the webinar engaged me as a participant. I have been in webinar where I felt like, “Wow, it’s done already?” but this was not one of them. I was waiting for it to be done.  I left it feeling that I didn’t really learn anything, and that, heck, even being a newbie I could do a better job with that webinar. I am not boasting when I say that or being conceited. I try very hard not to be that way.  But, I felt that the main topic was approached with too much detail, and didn’t get to the meat of the topic. It gave me the feeling that if I wanted to do a webinar, or had to do online presentations and stuff, I couldn’t do any worse that this person.

As I thought about it more, I’ve given presentations to people anywhere as young as a Cub Scout to high-level executives in my career, and in the end, the message is the same– know what your audience expects, deliver on the expectations or do better, and like any good technical writing, keep it short, clear and concise, yet engaging. Heaven knows how many times I had to get up in front of my Cub Scout den to teach a bunch of little boys some dry subject that was required by the Boy Scouts of America, and I had to make it interesting for them. Same thing goes for grown-ups too– you’ve got to keep it moving, and even take the driest topics and make them interesting.

Nowadays, part of the drive with m-learning is that content and formatting addresses these same topics of keeping it short, clear, concise, and engaging.  With technology available today, we don’t need boring PowerPoint presentations! Even Powerpoint has the ability to include video, audio and animation. There are free programs available on the web like Prezi to make presentations even more lively, animated and interactive.  Presenters need to think of how they would be sitting in the audience of their own presentation. Do you think it’s good? Would you be interested in learning more after hearing it? What would make the presentation more interesting to you?

I’m looking forward to still watching and participating in future webinars as I learn more and more about m-learning and e-learning. I know that m-learning is growing so rapidly that it’s hard to keep up, but applying the same best practices of m-learning into webinar presentations will go a long way in keeping the caliber of the field high–and keeping my interest.

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Why m-learning is important to special education–and me.

Posted on by TechCommGeekMom
courtesy of Autism Speaks
Sydney Opera House lit for World Autism Awareness Month, courtesy of Autism Speaks.org

April 2nd is World Autism Awareness Day. It’s a big day in the autism community as it reminds those who haven’t been affected by this condition that it still exists, and the number of those affected with the condition rises all the time.  On April 2nd, many major world landmarks are even lighting up with light blue lights, to celebrate and remind us of the day, and to mark the start of World Autism Awareness Month.

What does any of this have to do with m-learning? EVERYTHING.

In the last year or two, it’s been mobile devices–especially iPads and other tablets–that have proven to be excellent tools and teachers for autistic kids. Unlike other devices of the past, today’s tablets have proven to be more affordable and learner friendly for autistic kids. Did you see the segment on 60 Minutes months ago where they showed children who they didn’t think had an understanding of language use iPad apps to “speak” and show that they comprehended language better than had been thought?  This is a major deal, because this would enable autistic people to truly have a voice, even if they couldn’t physically speak. Communication is a huge part of life, and this helps them communicate. This is major stuff!

Additionally, higher functioning autistic kids often needs help with their homework and schoolwork, and need something more tactile and something that provides instant feedback even faster than a computer would. More than even a typical kid (“normal” is a relative term in the special ed world, because, what is truly “normal”?), autistic kids don’t necessarily like being stuck in front of a computer sitting still. Working in an environment that is comfortable helps with producing a productive learning environment, and even a laptop can’t pull that off well sometimes.

But the use of smartphones and tablets? Autistic kids LOVE them! They have the bling of a video game with the general conveniences of a desktop or laptop. Apps are affordable, and there are so many for special ed educators to use with autistic children, and get a positive response.  If the best in special ed elearning is applied to mobile devices, I’m sure that large strides can be made for the betterment of these children. Portability–or rather mobility–of the device is key.

I think there’s a big market and opportunity in creating mobile learning apps and texts for people with autism. As mentioned, it seems that the population is growing due to better diagnoses over time, so early intervention with the right tools are essential, and those involved in mobile learning have a huge opportunity to make a difference!

If you don’t create learning apps or software for kids but would like to donate your time to help, check out the Hacking Autism site, which is sponsored by Autism Speaks, and I believe in prior years was also sponsored by HP.

Why do I take such an interest in this? As you may have guessed by now, autism is a big part of my daily life. My almost 11 year old son was diagnosed at age 9 as being on the cusp between having Asperger’s a syndrome and high functioning autistic, being so high functioning that he eluded many people who tried to diagnose him earlier. He was categorized as high functioning autistic in the end as he had speech problem when he was very small that required a lot of speech and occupational therapy, even though his speech issues have been resolved. (In fact, much like his mother, he often doesn’t stop talking now.)

I look at the capabilities of what apps on an iPad can do that I wish it had been around when he was smaller. While he is a “digital native”, and he has been around computers all his life due to two parents in the IT/e-learning world , he is most smitten with my iPad. Granted, it’s so he can mostly play Angry Birds in Space right now, but since he has an interest in physics and science, I’ve put a lot of games that are oriented around the use of physics, and he responds. When he has writing assignments, he likes being able to type either directly on the iPad or using my wireless keyboard to write his homework. Just the other day, I showed him the entry from the Khan Academy about the odds of winning the MegaMillions, and he thought it was cool. I could show him all these things right from my iPad, and not have to drag him to my laptop or his desktop. He loves interactivity and loves to watch videos, as he’s mostly a visual learner.

I foresee more and more uses coming about with the use of smartphones and iPads for kids and adults with autism as time goes on.

Oh, and one more thing. Through my son, we’ve figured out that I, most likely, am also on the autism spectrum as well, most likely a high-functioning Aspie. Imagine figuring that out in your early forties! While most who have known me even for most of my lifetime would say, “Really? How is that possible? You are so NORMAL!” I would contend that I had many of the same social and learning issues as my son, but to a lesser degree than him, as a child. I still have problems understanding some social signs, and it’s like mental gymnastics when I get overwhelmed with things even now. My brain just shuts down.  As a result,I understand it when my son gets frustrated too. (Imagine my poor husband, when he has to deal with both of us having meltdowns of various degrees!)

I find that part of the reason that learning instructional design comes so easily to me is because I’ve had to figure out–the hard way–through my life how to actually learn. I had to figure out how to retain information, and how to figure out how to make study skills become a natural action. Since it was harder for me to learn how to learn, the information and those skills I did attain have stayed with me longer. I can look at content from the eyes of the end user as well as the author, knowing that if a certain desired response is being elicited, then the right word choice or presentation of information needs to be done. The digital age has helped me open up and find my voice and my ability to write effectively, when I thought, as a child, I was not a writer at all, and had major difficulties doing so. Having this “natural” ability with instructional design and a passion for technology are what have helped me in my career, and what will hopefully propel me forward as I continue to pursue an e-learning/m-learning career.  In the end, it’s not about metrics and logistics of e-learning or m-learning, but the actual LEARNING that’s most important to me.

Autism is a big part of my life, and it’s a big reason why I’m so passionate about m-learning. It’s not just the wave of the future for typical learners, but the wave of the future for ALL learners.

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Snapple: Early provider of m-learning?

Posted on by TechCommGeekMom

rubber band ballSometimes I get thoughts about m-learning in unusual ways. Today was one of those days that I had a spark of inspiration. It came by means of this little factoid I learned today:

“Rubber bands last longer when refrigerated.”

Good info, short, sweet and to the point.

Where did I find this information? Not in a book, or online, or just word of mouth.

I learned it from a Snapple cap. Yup, you read that right–a Snapple cap. If you are a regular consumer of Snapple products as I am, you know that inside each cap of a Snapple product, there is a little factoid of information. Some of it resembles a “Ripley’s Believe It Or Not”-type fact, some includes historical or matter-of-fact information, and some are just little tidbits of advice or wisdom.

Another little tidbit I once got in a Snapple cap was, “On average, a laptop uses half as much energy as a desktop computer.” I actually still have the cap. Why? Because it’s an important tidbit to remember when my husband bugs me that I should invest in a desktop instead of a laptop with my next computer, whenever that will be.  I can just hear myself saying, “See honey? I DO need a laptop. They will save us money on the electric bill, because they use less energy. I read it on a Snapple cap, and the caps don’t lie.” Do I collect Snapple caps? No, but if the spirit moves me, I’ll save one. I’ve been known to glue magnets on the back of them, and put them on my fridge.

So, what does this have to do with e-learning or mobile learning? I’ll tell you.

As I indulged in my current Snapple addiction of drinking the diet Snapple Trop-A-Rocka flavored iced tea during my lunch today, I had an ephiphany. It occurred to me that Snapple was an early adopter of mobile learning. How, you may ask?  Think about those Snapple bottle caps. They carry bite-sized pieces of learning, and the bottles (heck, just the caps, even) are portable, so you can carry the information with you. As mentioned before, the information is clear, consise, and cogent.

While I know I’m still a newbie at this m-learning gig, the one message that has come at me time and time again is that instructional design and formatting in mobile learning needs to adapt to current devices which, like Snapple caps, have a very finite, limited amount of space. If learners are to learn on smartphones or tablet devices, the information has to be distributed through smaller snippets of information, and be…yes, you guessed it…clear, concise, and cogent. A learner should gain a lot of information in that small snippet, and be able to retain the information and bring it with him or her.

So, if you think about it, while it’s not learning on an electronic device, Snapple caps provide an excellent example of how mobile learning on electronic devices should be. They should provide information in a short, memorable, direct, and if possible, entertaining way to help retain the information.

Can Snapple be considered an early provider of m-learning, then, since Snapple has been around for longer than any of these smart devices?

I’d like to think so.

Note: No Snapple caps were harmed in the making of this blog post. 

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To e (learn), or not to e(learn), mobile learning is the question.

Posted on by TechCommGeekMom

[Updated 3/15/12 to include link to the webinar video.–TCGM]

Alas, poor Yorrick, I thought I knew m-learning well…

I attended a great webinar today hosted by Float Learning in which the subject of the webinar was, “Rapid Development Tools for Mobile Learning.” One of my favorite champions in the m-learning cause, RJ Jacquez, was one of the featured speakers, so I was anxious to listen and learn. During the webinar, while the hosts and featured speakers had their discussion–which I did listen to–there was also a very active chat session going on simultaneously. It was a challenge to keep up with it, but it was just as exciting, nonetheless!

Much of what the chat discussion talked about, as did the webinar, is how those who are developing m-learning materials really need to change the game, that going mobile doesn’t mean just converting regular e-learning courses for a mobile audience. As was said, who is going to look at a smartphone for hours on end watching PowerPoint slideshows go by? Nope, in this transition from e-learning to m-learning, it’s a real opportunity to rethink how e-learning is done for m-learning. iPad or the use of other tablets is not the same as using smartphones, just as mobile learning isn’t the same as learning from a desktop or laptop. As someone from the chat mentioned, with all the different phone and tablet formats, it’s almost like the height of the browser wars again. There are some great software publishers who get this, and some who don’t, understanding that there are so many formats to have to try to deal with, and again the idea of Flash dying a very painful death, this is really at the forefront of many whose job is to make these courseware conversions.

But it’s not just about converting things from Flash to HTML 5 friendly content. It’s actually about the content itself as well. A big point that was made was instructional design and content design are of equal importance right now. As I said before, no one really wants to watch a two hour lecture on their iPhone, do they? Not that it can’t be done, but it’s not very practical now, is it? Content design has to be rethought and redone–in some cases, from scratch–to convey the same information in bit size pieces that are more conducive to mobile formats for mobile devices.

The main thought was that as much as the world hasn’t completely caught onto this idea, e-learning professionals need to get on the bandwagon and truly promote what m-learning really is and “join the revolution”. Software tools are not there, and m-learning thinking isn’t quite there yet. Or at least, it’s not up to par as it should be in various learning arenas (traditional education as well as corporate education).

Or is it?

Shortly after attending this webinar, iTunes sent its weekly email of new and leading education apps. I usually just glance at it, but I noticed something that might have potential. When I opened the description, I couldn’t believe it. There was something there that could act as a model for exactly what those who were chatting in the webinar were talking about.

It was an app to learn Shakespeare’s Hamlet. (Click on the image below, and you’ll be taken to an iTunes webpage about it.)

Evidently, the company that published this app, Mindconnex Learning Ltd., is already on this, and understands what this is about. In this Hamlet app, the original text of the play is broken down into smaller, easier to manage pieces. There are sections that provide analysis and notes, character analysis…the works! It provides the unabriged text along with the learning guides needed to help understand such a complicated work in English literature. Mindconnex also has other apps for other works by Shakespeare, and not only has them created for iPad use, but also for iPhone use. How great is that? Mindconnex Learning has the right idea, and I wish them good luck as they continue to help set a standard for m-learning.

So, the next step seems to be that e-learning professionals have to get on board with m-learning formatting, which is just as much about formatting for the devices as it is formatting the instructional design to make it more usable on those devices.

Will this happen in the near future? Let’s hope so.