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Five Ways to Avoid the “Congratulations” Cliche as You Start a User’s Guide

See on Scoop.itM-learning, E-Learning, and Technical Communications

It seems that the manual for almost every product I buy starts off by congratulating me for having purchased the product.

This is an awesome article by @tomjohnson, who is a very prolific tech comm writer. He makes an excellent point here! It goes to show that tech comm writers need to start being a little more creative to make their end-products stand out!

–techcommgeekmom

See on idratherbewriting.com