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Tag Archives: help files
Tech Comm=Customer Satisfaction. Or So It Should Be.
As I continue to study my digital marketing course, and I start to delve more into trying to understand content marketing, to me, I end up going back to my foundation, which is customer service and consumer relations, and how that … Continue reading
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Tagged Communication, consumer relations, content, content marketing, content strategists, content strategy, customer experience, customer satisfaction, customer service, digital literacy, digital marketing, FAQs, help files, Information, IT, Marketing, mlearning, mobile, product manuals, products, promoting brand loyalty, services, Sharon Burton, social media, tech comm, TechCommGeekMom, Technical communication, technical communications, technical writing, traditional marketing, two-way communication
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ENIGMA Decoders Have Nothing On We Tech Comm Writers
Technical communicators truly do have skills that most others don’t have, and it’s a simple set of skills. We take for granted that we can display writing and documentation clearly. What brought this to my attention most recently–as if I … Continue reading
Posted in Uncategorized
Tagged accurate documentation, coding, content strategy, documentation, email, ENIGMA, enigma code machine, Enigma coding, help, help files, Lotus Notes, Methods and Theories, single sourcing, singular experience, tech comm, tech comm software, TechCommGeekMom, Technical communication, technical communications, technical writing, translation, translators, writers, writing clearly
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