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Am I missing the TechComm party?

STC-Philadelphia Chapter members attending the 2014 STC Summit--including me!
STC-Philadelphia Chapter members attending the 2014 STC Summit–including me!

I’ll come out and say it–I like going to conferences. It’s a great opportunity to learn new information that can hopefully be applied upon my return from the conference. It’s also fantastic opportunity to meet–and later reunite with–tech comm friends whom you’ve previously met either in person or through social media. In the last few years, I found that going to conferences were a great way to truly immerse yourself in the tech comm culture. I’ve said repeatedly that when I’m with my fellow tech comm people, I feel like I’m with my “clan” because I belong with them much more than other groups I’ve been with.

But lately, I’ve started to feel a bit critical about conferences. I’m sure you are thinking, “Why would you be critical about them if you like them so much?”

First, there’s the cost. I know there’s a cost to doing anything, but geez, if it weren’t for waived fees due to volunteering, speaking, or other related work for a given conference, I wouldn’t have been able to go to many of them! It’s expensive! I know that some companies will pay for those travel, accomodation and conference fees, but mine won’t. I’m a consultant who works for an agency. If I don’t work, I don’t get paid. The company where I consult wouldn’t pay because I’m not an employee. So for the days that I’m at the conference, I lose pay (even though I’m doing professional development for myself that they can’t offer), and I end up spending almost the same amount as I would have earned during that time away–and again, that’s even with the waived fees I’ve mentioned earlier.

Second, there’s time. Conferences are usually just a few days, but when they are all over the country, and very few near me, it’s not only the cost to go somewhere far away, but also the time that’s needed to fly somewhere and back. For me going to the US West coast, that’s about two days right there. I applaud those who are coming from farther distances overseas, who can afford and make it over here, as it’s not only a huge cost, but a huge time commitment as well. Again, being an hourly contractor, I can’t take too much time off, or it affects my income.

Third, perhaps I’ve attended just enough in these years, but it seems like the same stuff is being talked about over and over. Like I said, maybe it just me. I know that sometimes topics need to be repeated because there are always new people who want to learn, and there can be a shift in interests. For me, I tried to delve into almost everything, and where my professional concentrations and interests lie…I’m not finding anything radically new. It’s more about reinforcing ideas I’ve learned before or experienced by trial and error. Nothing wrong with that. I also find that while a big push right now seems to making sure that silos are torn down between different departments and tech comm pushing for more visibility in company culture, it’s not exactly happening from my standpoint. It’s hard to be a one-woman army against a global company (although I’m still trying and am happy when I achieve a small success).  Should I be looking at new topics to learn about at future conferences? Maybe. I’ve also attended sessions where it’s something that I’m interested in, but in the end I can’t apply it, which is frustrating. For example, in content strategy, there seems to be a big push into content marketing, and the company I’m working for is still trying to grasp the basics of content strategy, so how can that help me at this point?Like I said, perhaps that’s my problem, and not the problem of the conferences.

Lastly, the best part of conferences is the worst part too–socializing. There were a few conferences recently that I would have liked to have attended. They were within my field, I’d been to one of them before, and I knew lots of the people who were attending. So many of these attendees are people whose company I enjoy very much, both as professional colleagues and as friends. When I go to a conference, it’s a fantastic opportunity for all those tech comm introverts to hang out together, and feel comfortable being themselves with no one questioning them. I know I can always find someone to hang out with at conferences, and I’ve made so many fantastic friends. So what’s the problem? When they go to the conferences and I can’t, I see all the photos and posts on social media about the great time they are having, and well…I feel left out. I know that sounds childish, but it’s true. I don’t get out much as it is, so conferences are a great way for me to get out an socialize with my tech comm friends, and truly enjoy myself in a relaxed atmosphere with people who can talk about life and “shop” and it’s all interesting to me. When I see everyone else going to these events and I can’t, I’m back to being the kid sitting in the corner feeling left out.  I hate it.  Again, that might be my personal issue, but I got the sense that I have some tech comm friends who also couldn’t go to some of these conferences this year had the same aching to be there too, but couldn’t, and felt left out. I know we were missed, as those who attended told us that they missed us–and I appreciate that, but it’s just not the same.

There are SO many conferences during the course of a year between STC local, regional, and national events, as well as independent conferences like Lavacon, IDW, Intelligent Content Conferences, GALA, TC-UK and so many more, nobody could possibly have the time or money to attend all of them.  Heck, so many are popping up these days, it’s even a struggle to choose which ones to attend! Being a working mom, I definitely don’t have time for all of them. The two that I missed this month were not only because of time and money in general, but because of the big project I’m working on at work needs my undivided time during my work hours because of an upcoming due date, and the load of work that needs to be done. I couldn’t break away even if I wanted to unless I wanted to fall severely behind in my work and work weekends and nights once I got home.  Even the few I went to last year had consequences for me going away when I did.

So what’s a person to do? I think the social aspect of it all gets to me the most right now. I truly enjoy the company of technical communicators, and I wish I could spend more time with them. I can’t even attend the local STC meetings for my chapter each month because of distance and time (not so much the cost). Yet, I see several of my tech comm friends always out and about at various conferences during the year, and I wonder how they can pull it off based on the issues I mentioned above?

I’m still grateful for social media to keep me in touch with all these great people I meet at conferences who have become my friends. But I still have to pick and choose conferences, going forward. I might not make it to the same conferences every year, partially because I want to check out new venues and paths. I’ve only committed to attending my local STC chapter’s regional conference so far , but I’m thinking of checking out another this year. I’ll most likely go to the STC Summit, but I don’t know that for sure. I’m thinking of seeing if I could do one overseas (Europe) instead of two on the West Coast, depending on what I can save up and swing financially.  I like travelling, andt I need to expand my horizons a little bit.

In the end, maybe it’s my inexperience that makes conferences tough for me. I’m always wanting to learn new things, and I know conferences do their best to bring new information to the tech comm masses. I can easily say without reservation that I have learned things that I could bring back and made me a stronger technical communicator. But how many can you attend before you feel like you’ve heard something before, or because it comes from people who are WAY more experienced than you, you’ll never completely “get it” or never have a chance to experience what they’ve done anytime soon? This is the frustration that haunts me.  For me, conferences are the best option for professional development, and yet it’s hard to get excited about some of them. Personal burnout? Maybe. Yet, I ache to see my tech comm friends, because I enjoy seeing them so much. It’s a dilemma.

For those of you who have been technical communicators for a much longer time than me, how do you do it? How do you choose? How are you able to work with the time and cost issues, as well as finding conferences that will engage you other than socially? Let’s talk about it in the comments.

 

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Villegas Views: Digital Content is Not the Only Content Out There

convoMy latest post on the STC Notebook is up! The article is a reflection about a recent encounter I had at the STC Summit about a month ago. I’d like to hear your opinion about the question I ask at the end!

Check it out here:

Villegas Views: Digital Content is Not the Only Content Out There

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ID/TC Education List updated – 6 April 2014

Based on the new information gathered in the curated post, How to Choose the Right Online Instructional Design Certificate Program, the Instructional Design Education resources information has been updated. You can find it by clicking on the ID/TC Education tab at the top of the TechCommGeekMom blog, or by clicking here.

Good luck!

If you know of any other tech comm or instructional design/e-learning programs that should be added to my list, let me know!

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Trust your Instincts!

Mind_Blown_AwayIt’s amazing the kind of revelations you can have in the slight delirium of being sick.

At this writing, I’m suffering from a bad cold. I’ve had worse, but this one has still knocked me down enough that I’m not getting much sleep at night, so I’m definitely feeling “out of it”.  Yesterday, after I had finished working for the day, I tried to take a nap to help. Instead, I couldn’t sleep not only because I was coughing, but I had a hundred thoughts running through my head. For some odd reason, I started thinking about a job that I had years ago. In the many years I’ve worked, it was the only job in which I was outright dismissed. I don’t mean laid off or my contract ended. I was sacked. That was about fourteen years ago. Now, granted, I was miserable in that job, and cried every day. I was trying to figure a way out of the job, but they let me go instead. I didn’t like that, because I wanted to go out on my terms, not theirs, and they were really rude when letting me go.

I was a project manager for a global news agency, working on a business project that they had. I was still very green as a project manager, and I know I was their second choice when hiring. I had the option to take another job for an e-learning firm, which in retrospect I probably should’ve taken, but hindsight is 20/20.  It was an industry I was unfamiliar with, and my manager was not exactly very good at explaining to me what he wanted me to do with the project. I was rather intimidated by him, so even if I asked questions, I got unclear answers, and I got the impression he didn’t like to be bothered.

But as I was thinking about this situation yesterday and how rotten I felt at that job, I remembered an initiative that I tried that my manager thought was a waste of time, but in retrospect I know was actually on the cutting edge.  Since the job I had before this particular job was as a content project manager creating web courses for one of the first e-learning dot-coms out there, I put my knowledge to use.  The news agency was sending me and others out to various clients and newspapers to personally train others on how to use our specialized CMS product used to place advertising information. I got the notion that we could save some money and time out of the office if we created a basic online tutorial that anyone could access. Pretty good thinking, right? I created the course, and presented it to my boss. He had some others review it with him, and they ripped it to shreds. No, it wasn’t perfect, but heck, it was on the right track, but they weren’t going to admit that. Without any guidance or constructive feedback about my own project or any others I was working on, I was eventually let go. The job has haunted me for years. It’s taken me almost a decade and a half to regain some of the confidence I had back then when I first started that job.

As I laid in bed yesterday trying to nap, I realized that in the long run, I had done something right. The news agency was not smart enough to see the benefits. I knew e-learning was the way to go, and the simple tutorial I created would have saved thousands of dollars in travel costs for the company. It was forward thinking for 14 years ago.  Many companies today are still getting on board with online training, yet here I was trying to bring this global news agency into the 21st century ahead of the rest. They missed out.

The point of this story is this: don’t be afraid to be forward thinking when it comes to tech comm. I try to stay on top of the latest trends and thoughts about different tech comm and e-learning topics because I know that this brings value to a company. Whether it’s adopting DITA practices in content strategy, or employing m-learning, forward thinking is what is going to eventually separate the innovation of one company from another.  Granted, not all higher-ups are going to always listen to your forward thinking, but it takes only one time for someone to hear you and help move things forward in a positive direction.  Hanging back in the past and taking the attitude of “This is the way we’ve always done it” isn’t going to work anymore. Technology is moving too fast to keep that attitude. Yes, there’s some risk involved, since no one knows what’s going to work best and be adopted as a standard in the future.  Unless you take that first step, you are never going to find out.

Being a technical communicator these days means being on the cutting edge, and finding new ways to disseminate content, whether it be print or digital. Your customers are keeping up with new technologies and methodologies, so you should too.

I can look back now at that news agency job and realize that while I might have failed at that job, I did some things right. I look back at other jobs as well where I made forward-thinking suggestions that weren’t taken while I was there. I would often find out after I left that I was on the right track, and their inability to act would catch them off-guard later.  Be the one to speak up.

One reason I like the job I have now is that I can speak up and put ideas forward. Some are accepted, and some aren’t, but at least they are considered. In some instances, a company knows they have to move forward, but they don’t have the resources or support, but they continue to push the initiative. I feel better knowing that I’m taking pro-active steps to move in new directions, which benefit both me and my company in the long run.

Have you had any realizations that you were ahead of the curve after the fact? Share your insights in the comments.

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2014 eLearning Conference 3.0 at Drexel University – Slides!

Today was a bit of a new achievement for me.

I broke out of the tech comm mold a little bit, and actually did an e-learning, or more specifically, an m-learning presentation today at the e-Learning Conference 3.0 at Drexel University in Philadelphia today. I was totally out of my comfort zone, because while I love to talk about and share what I know about m-learning, I’m not an m-learning professional, meaning this is not something I do everyday like the rest of the attendees. I also had never been in front of such a large group (there were 50+ people in the room! New record for me!), and among those who DO use e-Learning everyday. I was grateful that I had people come up to me and tell me they liked my presentation. I was glad that at the end of my presentation, I was able to get a conversation going in the room about m-learning practices.

Not bad for a content strategist, eh? 😉

Due to popular demand (okay, some attendees asked for it), here are the slides that I used. If they don’t make sense for some reason, feel free to ask questions in the comments, or email me directly.

Enjoy!