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Is English an International Language? – Part 2

UK vs US peepsEarlier this year, I was asked by the STC-PMC to write a two-part article about the differences and similarities between American and British English.  Part 1 was published in February.  Today, I happily saw that the second part was published in the STC-PMC bi-monthly newsletter.

To find the original article, see the March/April 2013 edition of the STC-PMC Newsletter here.

The article itself is below.


Is English an International Language?
Part 2

David Crystal, author of English as a Global Language, has said that in the pursuit of a World Standard Spoken English (WSSE), American English seems to be the most influential in its development, as American grammar is now starting to influence contemporary British usage.  He also discusses at length how different dialects will allow national and international intelligibility to start developing. He said, “If WSSE emerges as the neutral global variety in due course, it will be make redundant the British/American distinction. British and American English will still exist, of course, but as varieties expressing national identity in the UK and the USA.

Edmund H. Weiss, the author of The Elements of International English Style, also points out that there is clash when trying to come up with a standard version of English, namely between “…globalization, producing a one-size-fits-all solution for a diverse world of English speakers, versus localization, adapting and modifying this universal model for particular readers in particular locales.”  Where English is a second language, Weiss demonstrates, the idioms and figures of speech end up resembling the language structure of the native language. Because of there are about 400 million native English speakers, and about a billion people who speak it as a second language or as a foreign language (for business or a profession), the importance of clear, unambiguous communication is undeniable.

There are many great resources available about this conundrum that can help put everything in perspective, especially in a world in which the Internet is starting to spread the use of English more and more all the time. Some good ones include:

Recent Articles:
Internet + English= Netglish
Learning English online: How the Internet is changing language
Tongue and Tech: the Many Emotions from Which English Has No Words

Books:
·         Do’s and Taboos of Using English Around the World by Roger E. Axtell
·         Divided by a Common Language: A Guide to British and American English by Christopher Davies
·         The Elements of International English Style: A Guide to Writing Correspondence, Reports, Technical Documents, and Internet Pages for a Global Audience by Edmond H. Weiss
·         English as a Global Language by David Crystal
·         Brit-Think, Ameri-Think by Jane Walmsley

Podcast:
·         International English by Danielle M. Villegas at https://soundcloud.com/techcommgeekmom/international-english

So, what’s a technical writer supposed to do? The best thing to do is to be exceedingly careful of using slang or idioms that relate to one’s native English, and be aware of local usage used on a global scale. This isn’t an easy task at all, yet it’s an important consideration when translating English into another language, let alone trying to write for English speakers globally.

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Word Up! ain’t just a Cameo song: A TechCommGeekMom book review

Cameo-Word_Up!Being that I came of age in the late 1980s, my immediate thought when I hear the words, “Word Up!” is the Cameo song playing with all its funkalicious glory.  But now, “Word Up!” has a new meaning for me as well.

I’ve just completed reading an advanced copy of the book, Word Up!: How to Write Powerful Sentences and Paragraphs (And Everything You Build From Them) by Marcia Riefer Johnston. Marcia and I met back at the Adobe Day event at Lavacon last October, and since then we’ve bonded over several interests, including our love of writing. I had first heard that Marcia was in the process of writing this book during the Adobe Day event, so when she asked me to read and possibly review the book, I was thrilled that she considered me as someone who could provide a constructive critique. When she sent me the copy, she stipulated, “[Please write] any kind of review you feel inspired to write: short, long, thumbs down, thumbs up. Or write nothing. No expectations, no strings.”

WordUp-cover-AFTEROkay, Marcia, I’m going to take you on your word about that!

So, I prepared to truly dig in to see if I could pick this book apart, and to find reasons why someone should read this book and have it in his or her library of writing resources.

Unlike most readers, I do have the advantage of knowing the author, so I found myself reading the book in her voice. Even if I hadn’t heard Marcia’s voice in my head, the casual, jovial tone and language she used throughout the book sounded very natural to me. Someone who has never met Marcia will enjoy this book very much as well, and would read it the same way I did. I enjoy her casual approach to this formal subject, and her sense of humor was infused into each chapter!

Marcia wrote in her chapter titled, “Mastering the Art of Knowing Your Audience”,

“…I find it satisfying to write for a reader whom I can imagine fully and accurately. Writing for someone I know–someone real or imagined, someone just like me in many ways or in few–is like making a gift for a friend. While I’m working on it, whatever it is, I confidently imagine the recipient opening it and saying, “Yes!”

I am happy to say that I had this “Yes!” response she described as I read this book. I write as if I’m talking to friends that share the same passions as I do, so to read that Marcia composes her words in the same way as I do was a revelation, and I was glad to see she made this recommendation.

Throughout the book, Marcia addresses common sticking points in writing as well as some that are not quite as obvious. One of the difficulties in reading any style guide is that the information can be rather dry since it is very factual. Dry and factual can be boring. Fortunately, Marcia doesn’t do this. With each chapter, she paints each new layer upon the last one, slowly building upon each topic so that the reader can see the big picture that writing is full of color and light. She uses everyday and personal examples which illuminate the point she’s making for a particular chapter much more apparent. In the process of reading this book, I ended up learning several tips that have helped me fine-tune my own writing.

Word Up! starts with a section that addresses common grammatical errors that just about everyone uses in one way or another.  Once those details are conquered, the second section of the book takes the basics up to an intermediate level, where further common grammatical errors, sentence structure, and paragraph building are addressed. The last section of the book ties everything together, teaching the reader how to be his or her own editor, and learning the fundamentals of technical writing, even for a creative writer. The last chapter itself shows Marcia dissecting one of her own essays apart using all the tools provided in the book. (Sorry for the spoilers!)

I’ll give you an example. How often, either in speech or writing, do you use the word, “just?” I have to admit, I do it ALL the time. It seems like a catch-all to emphasize the immediacy of an event’s occurrence. Marcia shows the reader how to avoid using the word as often as possible. Some other themes covered in the book include the proper use of metaphors, how to use contrast in a sentence, how to avoid the verb “to be” and most of its conjugations whenever possible, writing for one’s audience, and the importance of continually revising one’s content.  While these topics are just a sampling of what Marcia covers, there is so much more!

As you may or may not know, I teach a technical writing class on behalf of World Learning to students from various Microsoft offices in Asia. While I was reading Word Up!, I kept thinking that this would be a great book to recommend to my students. My students are often technical managers who are seeking some help to sharpen their business and technical writing.  World Learning has provided me with a great curriculum that I have found to be very thorough, and actually ran parallel to the information that Marcia provided in Word Up!. In fact, Word Up! provides more information in a compact volume than I do over the weeks that I teach the course.

I’m definitely going to add this book to the resources list that I provide at the end of the course. I know it will supplement the classwork effectively in a highly approachable manner that will be easy for my students to understand.  Having the reinforcement of the material in a relaxed, humorous, and informative way will help the students retain the information much better than remembering my lectures alone.

So, as you build your writing resources library to include copies of the Chicago Manual of Style, Strunk and White‘s Elements of Style, and Fowler’s Modern English Usage, be sure to add this new book to the collection. I guarantee you will find it an incredibly accessible writing resource, and I suspect it is destined to be one of the classic style guides in years to come.

The book will be released on April 27, 2013, which is also National Tell A Story Day, and available through Amazon and other fine book retailers. Click on the title below to find out more information about how to order this fine tome.

Word Up! How to Write Powerful Sentences and Paragraphs (And Everything You Build from Them)
ISBN: 978-0-9858203-0-5
Publisher: Northwest Brainstorms Publishing

**Disclaimer note: I did not receive any compensation for writing this review, and did my best to provide an unbiased review even though I know the author. **

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Is Social Learning Dead? Not At All!: Float Mobile Learning

See on Scoop.itM-learning, E-Learning, and Technical Communications

Dr. Gary Woodill resists the idea that social learning is dying. In fact, social learning may be in your organization’s best interests.

Danielle M. Villegas‘s insight:

Thanks to Chad Udell (@visualrinse) for posting this on Google+.

Gary Woodill is one of my favorite m-learning gurus. He writes insightful and easy-to-read articles, papers and books on m-learning, and was one of the pioneers to talk about it at length.  I was especially thrilled when he retweeted the link to my Whitepaper about m-learning in conjunction with human literacy and memory. It was like having someone like Mozart or Beethoven put their seal of approval on my musical composition.

I’ve noticed this trend that Gary mentions too, that once everyone gets used to a concept, then it’s deemed “old news” or “dead”, when it’s just that we’re comfortable with it now. Gary explains it very well here–a very good read.

–techcommgeekmom

See on floatlearning.com

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What Margaret Thatcher brought to the women of Tech Comm

IronLadyToday, the world lost one of the most impactful figures in international politics. Baroness Margaret Thatcher, the former Prime Minister of Britain, passed away after a stroke at the age of 87.  I’ve been watching the BBC News coverage for much of today, and I’ve heard the good, bad and ugly about her. Politics aside, I think there are certain aspects to her that over time earned her respect, even if you didn’t agree with her.

For me, as an American woman who was a teenager during her tenure as Prime Minister, I tend to have a lot of respect for her as a person–for her strong character especially. I see her as a role model for young girls even now on so many levels. First, she earned her degree in chemistry from Oxford, and worked in a plastics factory as a research chemist. So, she was a very early pioneer, in many respects, of being a woman in a STEM career, during a time when women were expected to stay and mind the home.  She was a writer as well, as proven by the fact that she earned her law degree. (She did write three books years as well.) So, she was a scientist AND a writer.

Just the fact that she was a scientist and a writer, in my mind, qualifies her to be of the technical communications mindset. She had to have an analytical mind, and be able to translate facts and information effectively into plain language, and that lent itself well to her political career.

Add to that all that, she was a mother, and a working mother at that. I’m sure she had some help from some nannies and such as her career pushed on, but she was still a mother, nonetheless.  Even if some people didn’t agree with her politics, I’m sure that her intention was that she wanted to make the world a better place not only for her children, but for fellow Britons as well.

What impressed me most, looking back at her life, and what I think gained her the respect she earned was her sense of duty and her conviction of her beliefs. It was her conviction that earned her the nickname of the “Iron Lady.”  As a woman in a very male-dominated world of politics, which I imagine wasn’t too different from being in the male-dominated world of law or science during her lifetime, she had to forge through to make her voice heard, and she pushed through to make things better in a way that she felt was appropriate. Isn’t that very much like a mum? Maybe she didn’t always make the best choices, but she did what she thought was best, and advocated as hard as any mother would. One of the things I think I remember hearing or reading about her was that she didn’t think of herself as a feminist. She just was a woman who had something to say, and the determination to make it happen.

How does this relate to women in tech comm? Well, like Margaret Thatcher, I’m sure that women have come a long way in the technical communications field. Some have come from a STEM background that still has a deficit of women even today, and some have come from a writing background. Many of us are mothers as well, or even just caretakers within our families.  Even since the time I was a child, there has been a big push to try to encourage young women towards STEM careers, as these are fields that are still unequal in female representation to this day, and to try to be working mums in these professions as well.

I can state that most of the women I have met in technical communication are iron ladies in their own right. While there is stereotype that technical communicators are naturally introverts, the truth is that we all have strong determinations that all help us forge our way in this once male-dominated field.  (Tech comm may well still be a male-dominated field for all I know, but I haven’t seen that necessarily.)

Being female technical communicators mean that as a group, we need to creating new opportunities for others–both men and women–using our brains that can translate the technical into effective writing while using our natural instincts to be advocates. The writing we do can have enormous impact on our readers if we do our jobs right.  Margaret Thatcher did things in her own way, pushed boundaries, and left the world a changed place because of her actions. Terrorism would not even get that woman to back down. What can the women of technical communication do for the world for the future? Time will tell, but as the world changes, women in tech comm definitely have a place to make those positive changes.

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Adobe Day is Back– STC Summit Style! Don’t be Tardy for the Party!

KZ-ATLOne of my favorite indulgences offline is watching reality shows on the US cable channel, Bravo, and one of my favorite shows is the Real Housewives of Atlanta. During a past season, one of  the Housewives, Kim, decided that she was going to be a singing star, and recorded the song, “Tardy for the Party.” It was a minor one-hit-wonder song, but it still sticks with me, just because it’s a fun song, and it makes me think about fun in Atlanta.

So, as I start thinking about the upcoming STC Summit in a month, lo and behold, I receive news about a tech comm celebration. Adobe is having another Adobe Day–this time in the ATL!  Adobe is hosting another one of its fabulous free networking and thought leadership Adobe Day events in Atlanta, GA (USA) on 5th May 2013 (Cinco de Mayo!), from 8:00 AM-1:30PM.

If this Adobe Day is anything like the one that I attended at Lavacon in Portland, OR, then we are in for a treat and a good time! You can access the details for this event and register by accessing the event microsite.

The thing that is really great about these Adobe Day events is that they are free (I can definitely afford that), and the talks presented are not a long-winded infomercial for Adobe products. The talks are about the leading trends going on in tech comm right now.

I was SO glad that I was able to attend the one at Lavacon, because the information I learned at that Adobe Day actually helped me get my job. No, seriously. Because the Adobe Day talks gave me a better understanding of current trends in content and mobile strategies, I was able to speak competently about these topics when I had my interview for the content strategy job I have now. It really helped! That’s how good this event is.

At the Lavacon Adobe Day, I met some of the top movers and shakers in the tech comm industry, and was blown away by all of them. It was an incredible experience for me.  For the STC Summit Adobe Day, the speaker line-up looks fabulous. I met or saw at least half of them at the Lavacon Adobe Day, and they were all creative, smart (and friendly) people who had great information to pass along. I’m looking forward to hearing them speak, as well as meet and listen to some experts I haven’t seen before.

One of the highlights that should be exciting is that the “father” of Framemaker himself, Charles Corfield, is scheduled to speak. How cool is that? I mean, Framemaker is a long-time standard in tech comm software, so to hear about its origins and what he has to say about the tech comm industry now? That’s going to be a treat in itself. And yet, there will be so much more!

It should be a great time! So, don’t be tardy for the party! You don’t even have to be attending the STC Summit to attend Adobe Day. You just have to be sure to register on the event website.  If you are in the greater Atlanta area, and want to attend, or you are attending the STC Summit and can come into town early, it’s definitely worth the trip. I’ll be going for sure! I’ll be blogging and tweeting about the event, so keep your eyes peeled for that as well!

NeNe Leakes
My favorite of the Real Housewives of Atlanta,
Nene Leakes

If you do attend, please make sure to thank the Adobe TCS team members present for such a wonderful opportunity to learn, and then make sure you say hi to me, too. I’ll be the one with the Nene Leakes haircut. 😉