Tag Archives: customer service

Content Content Podcast – Fire fingers featuring Danielle Villegas – episode 3

Ed Marsh of ContentContent has a new podcast out, and it features me! Who would’ve guessed? Ed and I recorded this on April 11, 2015, and had a great time recording our conversation. We could’ve gone on for hours! (Or … Continue reading

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Tech Comm=Customer Satisfaction. Or So It Should Be.

As I continue to study my digital marketing course, and I start to delve more into trying to understand content marketing, to me, I end up going back to my foundation, which is customer service and consumer relations, and how that … Continue reading

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My 2015 New Year’s Resolution: Don’t Be a Pudding Brain

Now that it’s the start of the new year, it’s time to make some resolutions–or at least set some goals. While I’ll be continuing my eternal quest to lose weight, it also means it’s time to start seriously thinking about … Continue reading

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Book Review: 8 Steps to Amazing Webinars by Sharon Burton

In less than a week from this writing, I will be doing a new webinar that I was asked to do by one of the STC Special Interest Groups (SIGs). I was really honored to have been asked, and it’s … Continue reading

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