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Tech Comm=Customer Satisfaction. Or So It Should Be.
As I continue to study my digital marketing course, and I start to delve more into trying to understand content marketing, to me, I end up going back to my foundation, which is customer service and consumer relations, and how that … Continue reading
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Tagged Communication, consumer relations, content, content marketing, content strategists, content strategy, customer experience, customer satisfaction, customer service, digital literacy, digital marketing, FAQs, help files, Information, IT, Marketing, mlearning, mobile, product manuals, products, promoting brand loyalty, services, Sharon Burton, social media, tech comm, TechCommGeekMom, Technical communication, technical communications, technical writing, traditional marketing, two-way communication
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