Ed Marsh of ContentContent has a new podcast out, and it features me! Who would’ve guessed? Ed and I recorded this on April 11, 2015, and had a great time recording our conversation. We could’ve gone on for hours! (Or at least I could’ve gone on for hours, LOL.)
Check out the podcast, and be sure to check out more of what Ed has on ContentContent. He’s got good stuff there! Enjoy!
Content Content Podcast – Fire fingers featuring Danielle Villegas – episode 3
Now that it’s the start of the new year, it’s time to make some resolutions–or at least set some goals. While I’ll be continuing my eternal quest to lose weight, it also means it’s time to start seriously thinking about what I need to do professionally in the coming year. Since I now know my contract has an end date, I need to figure out a plan. I’ve given presentations on the subject of how to get a tech comm job these days, and I know I’ve had to go back and follow my own advice. One of my big pieces of advice has been to learn something that can help you gain a new skill, or update an old one. It doesn’t matter if it’s a Lynda.com course refreshing your InDesign skills or learning Framemaker, or learning more about…well, anything that can help you find a job as technology advancements continue to speed by us.
During the last few weeks, I’ve started to look and see what kind of jobs are available, and think about tech comm trends to help me figure out what my next move might be. It’s different for each person, obviously, based on interests and skills, but learning something new can’t hurt, that’s for sure. I’m a person who believes I always have something to learn, and heaven knows, even after a Masters degree and some experience under my belt now, I feel I still have a LOT to learn still.
I still don’t have a clear path as to what I’ll be doing when my contract ends, but I think I’ve figured out something that will hopefully provide either some direction, or at least provide me with some new skills that will help me somehow.
One of the biggest trends I’ve continually heard about in the last year is that content marketing is the big thing that content strategists need to be pursuing. I have a strong background in customer/client services, so I have a good understanding of the importance of post-purchase content for goods and services. The perspective needed to create content for content marketing is something I have–it’s rather logical for me, really. And I’ve seen more content marketing jobs listed in my area…which is good. Well, almost good. It’s not good because in the end, I don’t have any real marketing background. There are a few skills that I sorely lack. I understand what some of these skills involve, but not enough to truly say I have enough experience to apply for a position.
So, after researching several options and having several conversations with my husband about it, I decided to register for a mini-MBA program in digital marketing that starts at the end of this month (January 2015). The curriculum includes sessions covering several topics that were in my personal checklist of subjects I wanted to learn to get ahead, and the structure of a 12-week online program from an accredited school meets my learning needs (personalized e-learning!). I sent in my registration form online tonight, and I’m probably going to get a phone call for the program to get further details to become fully registered, but the first step has been taken.
So, this is how I’m investing in myself to better my chances in finding a position when my current contract ends. The program ends around the same time as my contract, so the timing couldn’t be better. I haven’t decided if and how I will still break out on my own after the contract, but I figure whether I become an independent contractor or get a full-time job, these new digital marketing skills will come in handy either way.
I’ve taken a step forward. It’s always that first step that’s the hardest to take, but it had to be made. I’m sure there will be a few more first steps in whatever this new direction will be, and I’ll be sure to report them. But it’s that very first one that can be the most difficult. It’s now been made. I’ve got support in my decision at home, so that helps immensely. Time will tell if it’s a correct decision. I think it is. I’ve got nothing to lose but time and money, and a lot to gain with new information to learn. It’s an opportunity to diminish my chances of being a pudding brain.
In less than a week from this writing, I will be doing a new webinar that I was asked to do by one of the STC Special Interest Groups (SIGs). I was really honored to have been asked, and it’s about a topic that I think I know a little something about–blogging. After all, this little webspot has been going strong for about 21 months now.
But in putting this latest webinar together, I realized that while I felt that I could whip something decent together, it’s been a while since I had to craft a webinar presentation. This, in turn, reminded me that I had a promise to fulfull, as I sought out a reference in my personal library written by one of my tech comm knitting buddies. Pulling this reference out reminded me that I’ve been meaning to write this review since last spring, but had been side-tracked several times until now–when I really needed it most.
Sharon Burton’s book, 8 Steps to Amazing Webinars, is a slim volume of only 81 pages (and that’s the end of Appendix B), but it’s loaded with very concise information. 81 pages is all you need! Considering that this is a short and concise how-to book, it shouldn’t have taken me this long to write this! I truly try to read any books that I’m asked to review cover to cover, and this was a quick but highly informative read!
There are several things I like about Sharon’s book. It’s short and to the point, as already mentioned. For busy presenters who have many things to do other than solely doing webinars, this is great resource because she gets straight to the heart of what needs to be done. Additionally, one of the things that I’ve found that Sharon and I have in common with our tech comm perspective is that our views are highly customer service-oriented. Before my life in an IT/tech comm world, I came from a customer service/client services background, so much of her advice on the how and why webinars can be great marketing tools geared towards customers made a lot of sense to me.
Sharon’s eight steps take the reader from the point of understanding what a webinar is, through every step of the process of creating and following-up with the webinar, including choosing presenters, topics, technology needed, advertisting the webinar, and all the other preparation steps to creating the webinar. She even includes pointers on how to set up the presentation slides that are most likely going to be used in the presentation.
As I read the book, I was quickly reminded of the first webinar that I did back in 2012 for Adobe’s Technical Communications group (you can find the link on the right-hand column of this blog). I remember not knowing the first thing about how to put together a webinar. At the time, Maxwell Hoffman, who is one of the evangelists for Adobe TCS, guided and coached me through the process, and it ended up being a great success. Looking back, I would not be surprised if Maxwell was already well-versed in the steps that Sharon outlines in her book, because I’m fairly sure that we followed every single step. When I also look back to the first in-person presentation I did, which lead to a recent webinar on the same topic, I realized that I had followed much of the same steps again, and got a great response as a result. These steps are practically foolproof, so I can assure you that if you follow Sharon’s advice in the book–and much of it is really common sense, you should have success in presenting a webinar.
Sharon’s viewpoint in this book is from a marketing perspective, in that webinars are used to drive people to a brand, increase leads, and provide resources to your customers. And for 99.9% of time, this is a main focus for most people who would read this book. But even for people who are academics, for example, who are not necessarily trying to create a brand, but rather disseminate valuable information, this book is still helpful because it put the reader in the right mind-set to create a virtual presentation that is meaningful for his or her audience. For example, while I am promoting my “brand” of TechCommGeekMom, I’m not really selling a product or service the same way that a software company or communications service consultancy would be. (At least I’m not at that stage yet!) Even so, I know that when I present the webinars that I’ve done, there is some sort of value based on the type of information that I’m providing. By referring back to 8 Steps to Amazing Webinars as I prepared for this upcoming webinar, I knew that I was on the right track to maximize the information that I will be delivering. It also made me reflect, based on these steps, what made for a bad webinar, and I’m sad to say that I’ve attended a few of those in my time. I think I even remember one that Sharon and I attended at the same time, and I remember us talking about how disappointed we were with that one webinar, and we had the same sticking points about it.
I highly endorse this book for its strong content and its easy-to-read, straightforward language. Anyone who is doing a webinar–or even an in-person presentation–can gain some great pointers and advice following Sharon’s advice. Hey, it’s such good advice that the book is endorsed by the STC itself, and I know that many of their best webinars follow Sharon’s methods. So that says something right there!
You can find the book on Amazon.com, Barnes & Noble, and XML Press websites. And be sure to follow Sharon on Twitter too– she’s @sharonburton, or on her blog found at sharonburton.com. She always has good information to pass along that goes beyond just how to do webinars!
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