Tag: Adobe

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Just let me set the record straight…

Posted on by TechCommGeekMom

Right now, I’m working very hard to finish up the coursework for my Master’s degree in Technical and Professional Communications. I’ve worked for two and a half years on this, studying part-time, usually taking two classes at a time, while most of the time working full-time while also being a parent to a special needs kid. It’s a lot of work, and it’s incredibly draining, but hopefully the fruits of my labor will pay off soon enough.

Part of one of my last classes is to present my e-portfolio of my professional and academic work for prospective employers.  I fought with my professor about my e-portfolio, because while I knew I needed to take the emphasis off the academic and put it in a more professional light, I really liked how I formatted it–it reflected my personality to a “T.”  She hated it, and made me reformat the whole thing. It was an incredibly laborious process, as I had to take something that took me two years to get it to where I wanted and liked it, and totally scrap it in favor of having something else together in a fraction of the time. I still wanted it to reflect my personality as well.  So, in trying to use some new software (Adobe Muse) to help me build it, I came up with something that I thought was pretty good. Visually, it was slicker looking, and while it didn’t have all the flexibility that I had in the old one, to paraphrase Project Runway’s Tim Gunn, I made it work. Even now, there are some very minor tweaks that need to be made, but I feel like I created a really good e-portfolio that prospective employers will respect and like.

Well, some smarty pants suggested to the professor that we get outside critiques for our e-portfolios before we present them for our upcoming capstone presentations and make them “public”. Sounds like a good idea in theory, but I wasn’t too keen on it. (Mine is already public, as far as I’m concerned.) I submitted mine for review. Overall, the reviews I received back were good, although it was hard to tell from the notes what was going on with some of it. First it criticized my navigation and menu choices, and then the next moment it praised it.

The part that actually stung me the most was that one critique told me to remove my blog page from the site, as the blog was mostly repostings of other articles. Yep, you guessed it, it referred to this blog. (I had also listed my academic blog, which I plan to integrate it with this one at some point.) I was royally TICKED. Yes, I know I am reposting things from other sites in here, but there is some original information in here too. I recently read a review of another very public e-learning blog site, and it was actually PRAISED for sharing articles from other sites as it made that particular blog current and showed that the blogger was sharing current thoughts and information. That’s exactly what I’m trying to do here!

Look, I know that I’m still a beginner at this m-learning and e-learning thing. I’ve blogged for many years on different subjects. I know the blogging game, believe me.

So let me set the record straight:

While this is a blog that reflects my personal interpretations on all things m-learning, e-learning and tech comm, I also am still learning about these subjects. I can’t write about the benefits of using some Lectora trick if I’ve never used Lectora. I can’t talk about e-learning pedagogy if I’ve never taken an instructional design course. I’ve learned things about e-learning “on the streets,” so to speak. I learned through experience, not through theory. I still have SO much more to learn, and I know it. I’ve never been in denial about that. But at the same time, the purpose of this blog is not only to share MY thoughts, but to also open up the forum and share information. I want to learn more from those who read this blog, who have more experience. I want other newbie e-learning and m-learning specialists to come here and share experiences and questions through the comments. Please, voluteer to guest blog on here–I’d love it! I’m trying to build this up as an m-learning/e-learning/tech comm community, so sharing articles that I think are helpful and useful WILL be posted. And as it is, my site stats actually went up once I started sharing these articles, so I don’t think I’m going down the wrong path.

So to the person who gave me that critique, I think you need to see the bigger picture, and read more blogs. The only impression I’ve ever had of the e-learning/m-learning community is that we share. As my husband would put it–we’re sharers. I haven’t seen it in any other field I’ve been in as much as I see it in the e-learning/m-learning world, and I’m happy and glad that this community has taken me into the fold.

So the next time you see an article that is just a repost from my ScoopIt account, please know that I post it because I want to share something that I don’t know well, yet find interesting and informational that I think others would benefit too.

And I’m not taking this blog off of my e-portfolio. I’m proud of what I’ve done here, and what I continue to do here. I still have big plans for this site. I’m working offline on the Educational Resources and Links items listed in the navigation above, and I have ideas for articles I want to write but can’t get to right now. I just stopped to write this…again, just to set the record straight. Keep watching this site…it’s only a month old, and it’s just getting started…

Just bear with me in the next two weeks, as I have to finish up this semester, and term papers from hell are calling me. Please keep me in your thoughts, hoping that I can make it through these next couple of weeks with my sanity intact. 😉

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m-Learning and Single-Sourcing Aren’t The End of the World

Posted on by TechCommGeekMom

Does anyone remember all the hype about 13 years ago about how life as we knew it was going to be destroyed merely by the fact that most of the computing machines running around the world weren’t programmed to go beyond the year 2000 because it would reset itself to start back at 1900 again? Do you remember the mad rush to make everything “Y2K” compliant?” I do, and remember being in the thick of it. I even remember secretly bracing myself mentally, just in case Armageddon did happened. Nowadays, people are thinking about this supposed Apocalypse that will happen on December 21, 2012– about 8 months from now. Is it going to happen? And what does this have to do with m-learning and single-sourcing?

Here’s my take on it, having lived through that time from an IT perspective: nothing happened, and nothing will happen. Well, nothing catastrophic happened or will happen. If anything, the Y2K crisis brought to the world’s attention (or at least the IT world’s attention) that details are important when creating and developing software and web development. Y2K made the IT world take notice that it had to get its act together better, and if the world needed reliable, safe, easy-to-use products, then that attention to detail has to be put in from the beginning. The same thing happened with the tragedy of the attack of the US on September 11th, 2001. There was a realization that email and other digital means of communication could be used to circumvent security, and it caught everyone’s attention enough that the IT world had to step it up.

Think about how many strides have been made in since that 2000-2001 time period in the digital world! Smartphones and tablets were developed and constructed over this decade or so, and now we are a much more mobile society than before. I mean, seriously, in 2001, could you imagine yourself walking around with a tablet in your messenger bag just to read a book, do your email on the go, write papers, watch a movie, have video chats with friends around the world, or just to instant message/text friends that quickly?

When I had my first cell phone around the time of the turn of the century, it could do simple SMS messages and make phone calls, but nothing more. My iPhone is WAY more sophisticated than even my first desktop! We’ve actually gone beyond the imagination of what the Dick Tracy wristwatches of yesteryear intended to do– and then some!

We are in a really critical time in the development of the digital world right now. It’s as if nothing is impossible, especially with the huge chances that made us think about all those details around us. But that’s also the point– we have to make sure that we actually pay attention and heed the warnings of the past to make sure that all those details are included.

This brings me to m-learning. Right now, we are in a very exciting time with m-learning due to the great strides that have been made with technology in recent years. We have huge opportunities to reinvent the way things are done in e-learning on mobile devices, mostly because the medium is different than anything we’ve had before. It’s not just putting up pages and pages of content, but reformatting and rewriting to make it accessible to a wider audience. Cloud technology and wireless technology makes m-learning not only something that is portable due to device size, but accessible anywhere, anytime. Think about it– it’s a big game changer.

This brings me to the idea of single-sourcing and m-learning. It’s something that’s been on my mind lately, because as I try to learn more and more about m-learning and getting involved in m-learning, I realize that flexibility is something I need. In other words, while I am attached to my Apple products for my digital mobility, there are others who are strong devotees of Android products and there will be those who will be signing the praises of the Windows 8 mobile system soon enough. In the end, it’s three of a few of the different OS systems that will need to be able to receive the same information, but be able to communicate to each other clearly and cleanly to each other as well.

Many years ago, the Portable Document Format or PDF was invented by Adobe with the intention of inventing a common format that any OS system could read with the proper viewing tool. Today, PDFs are still used, and additional single-sourcing formats such as MP4 and MP3 for video and audio and ePub for publications are coming to the forefront. Heck, even as we speak, Flash is starting to slowly retreat in favor of a more common HTML5 format, even if all browsers and devices are not completely on board with that. I attended a great seminar the other day put out by Adobe and hosted by Maxwell Hoffman about how to use the Technical Communicator Suite–especially, in this case, RoboHelp 9 to help create ePubs for mobile devices like tablets. The main idea behind this seminar was to help users of Adobe’s Tech Comm Suite see how they could get on-board with this idea of single-sourcing through the creation of e-Pubs using the TC Suite.  Even though I don’t really know how to use RoboHelp at all yet, it was evident that this was a hot topic from the way it was presented and the questions being asked. I felt empowered to get started on trying to master this piece of software, because Maxwell made it look so easy to do, and his emphasis was not only on any particular device, but rather that this tool would be good to help develop for just about any device. Understanding how to create ePubs is an excellent stepping stone to bigger and better things! I’m sure that other companies are also realizing that single-sourcing is the way to go to connect with as many users as possible.

m-Learning is about reaching as many learners as possible in a way that’s user-friendly as well as compatible with the technology, while still being engaging. There are so many devices out there, that it’s really important that programmers and developers, as well as instructional designers and other technical communicators really take the time to care about those details so that we can truly have single-sourcing. Even just between my iPad and iPhone, I don’t always feel that apps available have the same functionality as they do on my laptop, and vice versa. Going between devices–whether mobile or stationary–should be seamless. It’s been mentioned that some companies are already on the right track with this thinking, such as Kindle. You can open up a book at one spot on your phone, then switch to where you left off on your Kindle device, then pick up again where you left off on your laptop. Much of this is done through the cloud and wireless connections. This is definitely the right idea, and going in the right direction. For me, it’s even the functionality. My Twitter doesn’t work the same way between my iDevices and my laptop, and that’s not right.  It should work the same exact way on all my devices, and Android users should have the same experience as I do. This is a really important concept for m-learning. You want to make sure that the deliverable presented is the same for everyone who comes to a course, and that’s a tricky thing to do right now.  This is why discussing and creating new standards for m-learning are so crucial. The single-source perspective is truly needed in e-learning and m-learning universally, so that the same quality of content is delivered to ALL universally.

So will I be jittering in my boots when December 21st rolls around? I don’t think so (unless there’s news of an asteroid bigger than the moon is hurtling directly towards us). If anything, I’m thinking that December 21st will be a day when it will start a new age of enlightment, and m-learning and single-sourcing will be a big part of that. We are already on our way, but perhaps there will be something on that day that will be a big boost towards a positive path.

www.startrek.com

Maybe that day will be as monumental as First Contact Day.


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Tools? We don’t need tools. (Or do we?)

Posted on by TechCommGeekMom

One of the things that is highly debatable in the tech comm world, as well as the e-learning and m-learning world, has to do with software.  It’s always the eternal question.

WHAT’S THE BEST SOFTWARE TO USE?

I’m here to tell you….I have no idea.

Really.

I’m not joking.

One of the regrets I have about the Masters program in technical communications I’ve been in is that while we were introduced to several different types of software, most software applications used were either free or low cost, or we’d have to use the free trial version as quickly as possible, but they were not necessarily the industry standards employers use.  If it weren’t for the fact that I would read industry magazines and look at plenty of “help wanted” ads, I wouldn’t have any idea what these software packages werethat many tech comm and e-learning professionals use. The arguments that my school made for not teaching us some of these software packages was a) it was too expensive, and b) upgrades on packages are made so often that they’d never be able to keep up with the constant upgrades.  While I understand both arguments–and they are valid ones–I don’t agree that they are doing us any favors.  I am taking classes through a technical institution, and it seems unfair that many types of similar or more expensive software packages are being purchased and licensed for the engineering students, but not for tech comm students. We can access MS Office products…and that’s about it. No Adobe. No MadCap. Nothing like that. And yet, that’s what prospective employers ask for–not only technical communication know-how, but experience using “X” software or something similar.

I know that it can be expensive, but it’s more expensive long-term not to help us learn the basics of these packages.  I’ll use the example that I’ve mentioned to some most recently. The first version of MS Word that I ever used was the very first one–Word 1.0. Yes, it was a long time ago, and I know I’m old, thanks. But the point is, I haven’t taken a training session or class on how to use Word since learning that first version. I’ve just figured out the upgrades through trial and error, like most people, but I already understood the basic concepts.  If I was taught from an “old” version of Flare, Robohelp, FrameMaker, etc. I’m sure that I would figure out the upgrade pretty quickly, since I already understand how the software program works generally. See my point?  The software packages that I just listed, and more of them, are a technical communicator’s bread and butter.  While exposure to using MS Office in a creative way, and using free products is good to understand concepts, it’s not what will help burgeoning technical communicators like myself find work. I can write storyboards, and I understand the basic principles of instructional design, but if I can’t use Captivate, Lectora or Articulate to expedite those things, then none of that matters unless there is an employer willing to either train me or let me figure out how the software works.

As I just mentioned, this applies to the e-learning and m-learning world too. If you don’t know how to use Captivate, Lectora, Articulate, or one of the other great instructional design software packages, you are up a creek.  Add the mobile factor in it, and considering that not all software packages– for e-learning or tech comm– have kept up with the mobile revolution…it really makes things difficult, to say the least.

My main argument is that if you learn one package, more than likely you can figure out the others–there’s just a slight learning curve.  Bringing back that MS Word example again, up until the time that I started using MS Word, I was a diehard WordPerfect user, and had used that for many, many years. (Okay, you can stop with the old jokes now!) Because I understood how to use WordPerfect, I understood how to do word processing, and it was just a matter of learning which types of buttons or commands were the same, and which ones were different. I haven’t used WordPerfect for many years, but I’d bet you that I could figure out whatever the latest version is, simple because I know how to use a word processor in general.

I’m not promoting any specific product here–I mean, I’m willing to learn any of them! Part of what holds me back is the cost. It’s expensive to try to buy these packages, even with my student discount when applicable. I was looking at one of these software packages just today, and for a single license it was $1000.00! Really? I supposed if I was in business for myself and I already knew the software, I could consider it an investment and make it a business write-off in my taxes the following year. But a thirty-day trial isn’t long enough in most cases, or they are limited as they will only allow you to use the product, but not save your work. Or, let’s say you have one of those thirty-day trials with full access, and you get hooked, but then you can’t afford the software. What good is any of that? You can see why this would be incredibly frustrating to a fledgling technical communicator.

So, if I am to learn any software products, and I can’t spend a fortune to buy all of them, which ones are the best to learn that would allow me to adapt to other software packages easily? Should I learn Flare, or should I learn Framemaker and Robohelp? Should I learn Captivate, Lectora or Articulate? These are all industry leaders. But for all I know, some other product might work better and be the best at teaching me how to be adaptable to all of these.

Any suggestions? Please comment!

This topic totally exhausts me.