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Is English an International Language? – Part 1

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English: Hypothetical flag quartering the Brit...
English: Hypothetical flag quartering the British and American flags. (Photo credit: Wikipedia)

I mentioned a while ago that I had several writing projects that were coming up, and the first of them is now published! I was asked by the STC-PMC to write a two-part article about the differences and similarities between American and British English. Of course, I think there’s much more to that simple debate, and this is a favorite topic of mine, so I gladly accepted the challenge. The bigger challenge was to try not to write an entire book!

To find the original article, see the January/February 2013 edition of the STC-PMC Newsletter here.

The article itself is below:


Is English an International Language?
Part 1

Is English an international language? Yes…and no. There is no question that English is a predominant global language. Half the world’s technical and scientific periodicals are written in English, as is eighty percent of the information stored in the world’s computers. There is no question that English is the most prominent language on the Internet, which has contributed to its continued spread around the world.

However, among English speakers, there can be huge differences, as if English speakers from different countries actually spoke different languages. The argument is often made that those who speak English do speak the same base language with just a few different spellings or colloquial idioms now and then. This is only partially true. While most of the world thinks of English in terms of American or British English, there’s also Canadian, Indian, Australian, New Zealander and South African versions of English to consider among others. Each version of English has further nuances that distinguish itself from another version. For the most part, an Australian can understand a South African, an American can understand a New Zealander, and someone from India can understand someone from the UK. But there will be moments that any one of those speakers could elicit a bewildered “EH?” amongst themselves in understanding.

Since most countries that speak English as the dominant language or a second language are former British colonies or Commonwealth countries, British English is usually the standard taught in schools. The exception to this, of course, is American English, which is usually taught in the United States and much of Central and South America as a second language. Even so, between American and British English, one would think that with a few small exceptions, they are essentially the same language, right?

What many Americans don’t realize is that British English has enough nuances that in several cases, we can’t understand our British brethren, and vice versa. For example, if a person came up to you in London and mentioned that he had a mate who sold so many crisps from his lorry that the crisps were falling out the boot and bonnet, would you know what that person meant? If you’ve watched a lot of BBC America or read enough books from the UK (as I have), then you might. An American would have to translate what the Londoner said, which was that he had a buddy who sold potato chips out of his truck, and the chips were falling out of the trunk and hood. Another example would be that if an American said that he would lose his pants over a financial deal, a Brit would misunderstand it to mean that the American would be losing his underwear over the deal, as “pants” is used to refer to underwear instead of “trousers” in the UK. Those are just two of many examples of how Brits and Americans don’t necessarily understand each other.

This divide is an important consideration in technical communications. Single-sourcing and translation are a large and continually growing component of technical communications. While software is becoming more intuitive about translating written content into different languages, it’s not flawless. Using a standard commonality in the language would be desired as a result.


See the March/April issue for Part 2.

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Teaching Tips From Tim Gunn, Mentor on ‘Project Runway’

See on Scoop.itM-learning, E-Learning, and Technical Communications

Tim Gunn, the “Project Runway” style guru, has seen more than his share of classrooms. He answers a few questions about mentoring in and out of them.

Danielle M. Villegas‘s insight:

I LOVE Tim Gunn. He’s one of the reasons I watch "Project Runway" in the first place. And oddly enough, even as a viewer, I think I’ve taken his words and advice to heart over the years myself. He provides very sage and practical advice that has definitely helped me not only as a student, but as an instructor and as a person as well. Part of what he likes–and he discusses it in this article a bit–is that he never discourages anyone to a point that the person loses faith or him or herself. Tim always tries to find what makes that person unique or special, and tries to help draw it out of that person so he or she can shine. More people needs to approach teaching and mentoring this way.

–techcommgeekmom

See on www.nytimes.com

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How important is a credential in tech comm?

MP900341500I was recently involved in an online discussion on Facebook with some friends about the benefit of having a Masters degree in this day and age. A friend of mind had posted this article which argued that having a Masters wasn’t worth the expense or time:

My Master’s wasn’t worth it

A big problem I had with the article is that it seemed like people weren’t focused enough, in some respects, when it came to what they were doing with their degree. For example, I agree that MBAs are a dime a dozen, and people often get them thinking it’s going to provide some sort of “magic bullet” in their career. I’ve never taken a business course, and I’ve done just fine in business without one. I’m sure there are certain jobs and specialities that it’s warranted, but some get it just to say that they earned it. MBAs seem to be losing their value.  Another chap had the problem that he’d have to do his internship all over again due to an illness during his first one. Without that internship completed, he couldn’t graduate and get his license to become a practicing psychologist. He tried to get a job without the degree, but he couldn’t, but he also didn’t bother to try to get another internship either.  The main theme I seemed to see was that people went into Masters programs with only half a plan–that they only had a Plan A on how to use their degree, but no Plan B, C, or D.

Part of the reason I waited so long in my own life to get a Masters degree was that I didn’t know what major I wanted to do for my Masters degree. Ironically enough, many years ago I had looked at a communications program somewhat similar to the one I did, but at the time more than twenty years ago,  I really didn’t understand what the degree was about, and I didn’t get into the program, or else I just didn’t apply. If I couldn’t explain the degree to my parents, then how could I justify it for myself? A lot changed in twenty-plus years, and it was just timing, circumstance, and a better understanding of knowing what my skills were and the need to enhance them professionally.  I started out with a somewhat plan, but by the time I graduated, I had a much clearer idea of what my options were, and there was a Plan A, B, C, and D. In fact, life took a slightly different turn for me than expected, and I ended up following a combination of Plan C and the unknown Plan E. 😉 And I do that with no regrets, but I still had a plan, and I knew my options in getting my degree.

The ironic thing that happened to me this week, also related to a Masters degree, is that a fellow graduate of my program contacted me through LinkedIn, and in the e-mail conversation we had, she started to question whether it was worth getting the degree that we both had earned. She was working a retail job, and turning down full-time jobs because they were paying less than her last full-time job from several years ago. From the conversation, I could tell that the problem was that she didn’t know how to promote the fact that having her MSPTC gave her an advantage over many people, thus making her a stronger candidate for a job. (I also reminded her that some of those other tech comm jobs that paid less than her old job probably also paid a lot more than a retail job, not that there’s anything wrong with a retail job.) She didn’t have a plan or an idea how to utilize all the knowledge she accumulated over the same amount of time that I had earned my degree. In fact, she had taken most of the same classes as I had, so I knew the value of what she had learned and earned with her degree.

Between these two incidents, it got me to thinking about the value of having a credential in technical communications. How important is a credential in tech comm, anyway?  I can only speak from my own experience, but I think it can help a lot, depending on your circumstances. The job market in technical communication-related positions is very competitive these days, so any advantage is a plus. One of the arguments of the article above is that getting a Masters degree is expensive. I won’t lie–it IS expensive. But spending over US$ 100,000 to get a degree? Anyone spending that much for their MA or MS is getting ripped off. After doing some research after the fact, I found I went to one of the more expensive programs out there, and yet I know that I’ll be earning that much more with my new job because of the degree in my hand. In other words, I’ll be recouping my investment within the first year or so. So, I’m not too upset in that respect.

But financial considerations aside, is it worth the time and effort? Again, I think it’s only if you have some semblance of a plan of what you want to get out of the program, and what you plan to do with the knowledge you gain. Additionally, you need to know how to promote why the credential gives you an edge over others, or perhaps even puts you on par with others in the field.  You also have to understand what flexibility that education can provide you, even with a plan in place. But do you have to be limited to only getting a Masters degree? I don’t think so. Looking back (and I knew this when I started this tech comm trek), that even if I had only earned my Tech Comm Essentials graduate certificate, it already gave me an edge over others that didn’t have something like that. It did help me get two jobs during the process of earning my full Masters, after all, and even if I hadn’t completed my Masters, I felt that I had a more solid foundation to move forward in the career direction I wanted.

One of the great advantages of being the technical communications field is that it’s very broad. There are SO many specialities within this field that having a broad enough exposure can allow one some flexibility if a credential is earned.  With my degree, I felt that I had the ability to get a good job in technical writing and editing, user experience/strategy, web design, content management/strategy, social media, corporate communications and e-learning design. Others in my program went in other directions with health communications, and web analytics, for example. And yet, there are so many other specialties that are within technical communications that we, as technical communicators, should theoretically have the most flexibility in the job market than many others out there. (This begs to argue my specialist versus generalist debate again.) So, in my view, unless you’ve already been involved in technical communications for a very long time, getting any kind of training, re-training or credential only adds to your professional value.

My perspective hasn’t changed much since I wrote my blog post, The Meaning of Graduating with a Masters Degree in Technical Communications, almost 9 months ago.  Once I actually had my degree in hand, I just did my best to take off with it. Yes, it still took me six months to find a job, BUT I found that having both my grad certificate and Masters gave me a lot of credibility in the eyes of potential employers as well as opened some doors that I don’t think would have opened if I hadn’t pursued the degree.  I initially concentrated on e-learning and m-learning in the last few months, but it was falling back on my knowledge and experience of content management/strategy and web design that ultimately helped me gain employment. And so far, I like my job, which is good.

I realized that the ID/TC Education Resources section of this blog doesn’t have as many tech comm credential programs listed, and recently I was asked for some help in identifying some schools that had tech comm programs. I was able to expand my list for the requester, but I haven’t posted that research here yet, and I hope to do so soon. I’ll post something to alert everyone of the update once it’s done.

But in the meantime, do some Googling on your own, or visit the STC Education website for more information. I know that the STC not only offers many webinars and certificate programs, they also have a special certification program as well. That would be a good place to start. As I said, unless you are already a very well-established technical communicator, getting any kind of credential, whether it be a certificate showing completion of a single course, or a full graduate degree, can only help one’s career in providing professional value to what one can offer. But, you should only get that credential if you can justify and plan a way to use it and promote it for yourself.

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Steve Jobs, Phone Phreaker

See on Scoop.itM-learning, E-Learning, and Technical Communications

One of the most heartfelt—and unexpected—remembrances of Aaron Swartz, who committed suicide last month at the age of 26, came from Yale professor Edward Tufte.

Danielle M. Villegas‘s insight:

I’ve read about these kinds of tech antics, and always envied them. I think it’s because if I had more exposure, know-how and support as a girl doing it, I would’ve been doing stuff like this too. I always loved fiddling with stuff like this, but I think in the long run, I wouldn’t have been a "phreaker" simply because I’m too much of a "goody-two-shoes" and afraid of being caught and getting into trouble. But I have to admit, I truly admire those who have the mad skills to do this sort of thing. This is a really good article for the tech geeks out there. 

–techcommgeekmom

See on www.slate.com

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Social Media Etiquette: 12 Step Checklist

See on Scoop.itM-learning, E-Learning, and Technical Communications

I love social media. I can connect with others and quickly find out what they’re doing. But when I learned some people are now finding out about the death of friends via Facebook, I began to despise

Danielle M. Villegas‘s insight:

I’m in the same boat! I think that writing on the web at all on social media–especially to a professional audience–requires the kind of professional etiquette that one would use for any professional communications. The checklist here is very good. This is posted on LinkedIn, so you may need a LinkedIn account to view. But it’s worth the read.

–techcommgeekmom

See on www.linkedin.com